Ask MGMA: Credit Card Surcharges for Medical Practices

In this episode of AskMGMA, Daniel Williams and Christy Good discuss credit card surcharges for medical practices with a member who asked about charging patients a fee for credit card payments. They cover the legality of surcharges by state, pros and cons, and best practices for transparency with patients.

Resources:

Credit Card Surcharge Laws By State Explained | LawPay (https://www.lawpay.com/about/blog/credit-card-surcharge-rules/)

Credit Card Surcharge Laws By State (Is it Legal) (https://merchantcostconsulting.com/lower-credit-card-processing-fees/credit-card-surcharge-laws-by-state/)

Is it Legal to Charge Customers a Credit Card Processing Fee? | LendingTree (https://www.lendingtree.com/credit-cards/articles/surcharges-and-convenience-fees/)

Make them want to pay: Finding patient engagement in billing and payment processes (https://www.mgma.com/articles/make-them-want-to-pay-finding-patient-engagement-in-billing-and-payment-processes)

Music: "Street Walk" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA"

Sponsor:

Physician Business Training (https://physicianbusinesstraining.com/)

This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit.

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].