This is Growth!

Automate Your Enterprise Business Reviews


Listen Later

In the world of Customer Success Management, delivering impactful Enterprise Business Review (EBR) presentations is often a time-consuming and labour-intensive task.

But what if we told you that it's possible to revolutionize this process by completely automating the creation of the decks?

In this episode, we dive deep into the realm of EBR automation with not one but two seasoned experts who have transformed the game for Customer Success Managers (CSMs).

Our first guest is none other than Nikola Mijic. He is the CEO of Matik, a groundbreaking tool that has redefined the way CS assets are crafted. In our conversation, we dive deep into how they are simplifying this time-consuming process into a one-click wonder, saving CSMs valuable time and resources.

And that's not all!

Our second guest is Brian Savage. He is a Senior Automation Analyst with a knack for building bespoke solutions. He shares how his team is harnessing Workato, an Integration Platform as a Service (iPaaS), to create tailor-made EBR automation solutions from the ground up.

You'll learn about the strategic approach, technical know-how, and the endless possibilities for customizing your EBR process.

Whether you're a CS Leader looking to streamline your EBR workflow or a tech enthusiast eager to understand the automation magic, this episode promises valuable insights and inspiration.

Don't miss out on discovering the future of EBR presentations – it's all just a click away!

...more
View all episodesView all episodes
Download on the App Store

This is Growth!By Daphne Lopes

  • 5
  • 5
  • 5
  • 5
  • 5

5

4 ratings


More shows like This is Growth!

View all
Planet Money by NPR

Planet Money

30,609 Listeners

The Bill Simmons Podcast by The Ringer

The Bill Simmons Podcast

30,191 Listeners

The School of Greatness by Lewis Howes

The School of Greatness

21,138 Listeners

The Daily by The New York Times

The Daily

113,121 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,876 Listeners

On Purpose with Jay Shetty by iHeartPodcasts

On Purpose with Jay Shetty

27,584 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

10,254 Listeners

Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

Coaching Real Leaders

678 Listeners

Plain English with Derek Thompson by The Ringer

Plain English with Derek Thompson

2,282 Listeners

[Un]Churned – The No. 1 Podcast for Customer Retention by Gainsight

[Un]Churned – The No. 1 Podcast for Customer Retention

90 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,222 Listeners

The Next Wave - AI and The Future of Technology by Mindstream (Hubspot Media)

The Next Wave - AI and The Future of Technology

55 Listeners

The Customer Success Pro Podcast by Anika Zubair

The Customer Success Pro Podcast

7 Listeners

SaaS Therapy by BrainStorm

SaaS Therapy

19 Listeners

Good Hang with Amy Poehler by The Ringer

Good Hang with Amy Poehler

12,559 Listeners