Business Coaching Secrets

BCS 236 - Boost Client Retention: Referrals With Customer Health Scores


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Just wrapped up recording another episode of Business Coaching Secrets, and I wanted to share three powerful lessons that emerged from our candid conversation about coaching, growth, and staying motivated into 2024!

3 Key Takeaways for Coaches & Entrepreneurs:

Focus on Your Own Game:

Winners concentrate on winning—the real magic happens when you focus on your journey, not your competition. As Carl Bryan says, "Winners concentrate on winning and losers concentrate on winners." Stay in your lane and aim to be your best self, five years from now.

Drive Meaningful Results for Clients:

Don't just chase new clients—ensure your current ones absolutely LOVE your product or service. The step from 4-star to 5-star service is more than 20% better; it's a fundamentally different experience. Track not just your marketing, but product usage, satisfaction (Customer Health Score), and time-to-value. Happy clients = more retention and organic referrals.

Know YOUR Motivator – and Your Clients':

Success and consistency come from understanding what truly drives you: Money, Status, Freedom, or Relationships? When you align your goals and planning with your core motivator, you avoid chasing ghosts and create real momentum. Dig deep and define what success actually looks like for YOU (and help your clients do the same!).

Curious how to apply these insights to accelerate your business coaching practice or improve client outcomes? Let's discuss in the comments or DM me directly!

👇 For a free subscription to my magazine The Six-Figure Coach go to

https:// thesixfigurecoach.com/get-it

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🚀 Karl Bryan, Creator of Profit Acceleration Software™

Karl Bryan gets clients for Business Coaches...period. He is the Founder of The Six-Figure Coach Magazine and creator of Profit Acceleration Software™ that shows you how you can BOOST bottom-line profits of any business using the power of compounding growth without spending more on marketing.

His goal is straightforward… to help coaches and consultants get more clients.

Get a demo of Profit Acceleration Software™ at https://go.focused.com/profit-acceleration

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Business Coaching SecretsBy Karl Bryan

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