Lucinda and Emily reflect on a recent visit to the RNLI headquarters in Poole, Dorset, where Lucinda met the charity’s outgoing chief executive, Mark Dowie.

Mark identifies the principal challenges of his five-year tenure as having been the Covid-19 pandemic, the cost-of-living crisis and small boats crossing the Channel. He explains how his corporate background helped him to implement operational efficiencies, and describes measures to increase female representation in the RNLI workforce.

Lucinda also meets Daniel Sharp, production and control manager at the All-Weather Lifeboat Centre, for a tour of the charity’s boat-building operations, and heritage archive and research manager Hayley Whiting. 

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