In an episode of Agent Power Huddle, Jesse Zagorsky explained the importance of distinguishing between features and benefits in real estate.
A feature is what something does, like a large backyard or modern kitchen.
A benefit is why you care about it, such as a large backyard being perfect for family gatherings.
Focusing on benefits helps create an emotional connection with buyers, making your presentations more compelling and persuasive. In practice, emphasize benefits alongside features in marketing materials and client interactions. Training your team to convert features into benefits can lead to more engaging and successful sales.