Sign up to save your podcasts
Or
Share Better, Stronger, Faster: Integrating Best Practices in a Center of Excellence
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Better, Stronger, Faster: Integrating Best Practices in a Center of Excellence
Mike Rudolf">Mike Rudolf, COO at Sila Services">Sila Services, and his colleagues knew they needed to form valuable partnerships if they were going to fulfill their vision for growth. So they teamed up with ServiceTitan and private equity to step up their expansion efforts.
But now they had a new problem. How would they efficiently integrate these new best practices in 23 locations? Thus, Sila’s Center of Excellence (CoE) was born. By funneling their subject matter experts through the CoE, Sila is continually evolving to keep up with their incredible growth.
Mike and the CoE’s director, Marisa Samuel, gives us an exclusive peek into how the CoE makes their people and processes better, stronger, and faster by bringing creative champions together.
Join us as we discuss:
- (6:17) Sila Services’ partnerships and rapid two-year growth
- (9:54) Identifying the need for the Center of Excellence
- (18:07) Maintaining the CoE and measuring practical benefits
- (25:07) A business-in-a-business structure for subject matter experts
Check out these resources we mentioned during the podcast:
- Mike Rudolf">Mike Rudolf
- Sila Services">Sila Services
- Pantheon 2023">Pantheon 2023
You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!">Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
View all episodes
By ServiceTitan
4.9
8181 ratings
Mike Rudolf">Mike Rudolf, COO at Sila Services">Sila Services, and his colleagues knew they needed to form valuable partnerships if they were going to fulfill their vision for growth. So they teamed up with ServiceTitan and private equity to step up their expansion efforts.
But now they had a new problem. How would they efficiently integrate these new best practices in 23 locations? Thus, Sila’s Center of Excellence (CoE) was born. By funneling their subject matter experts through the CoE, Sila is continually evolving to keep up with their incredible growth.
Mike and the CoE’s director, Marisa Samuel, gives us an exclusive peek into how the CoE makes their people and processes better, stronger, and faster by bringing creative champions together.
Join us as we discuss:
- (6:17) Sila Services’ partnerships and rapid two-year growth
- (9:54) Identifying the need for the Center of Excellence
- (18:07) Maintaining the CoE and measuring practical benefits
- (25:07) A business-in-a-business structure for subject matter experts
Check out these resources we mentioned during the podcast:
- Mike Rudolf">Mike Rudolf
- Sila Services">Sila Services
- Pantheon 2023">Pantheon 2023
You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!">Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
More shows like Toolbox for the Trades
View all
Main Street Business
586 Listeners
The Cardone Zone
3,908 Listeners
REAL AF with Andy Frisella
32,723 Listeners
Built to Sell Radio
211 Listeners
The Martell Method w/ Dan Martell
575 Listeners
The ONE Thing
1,107 Listeners
The Game with Alex Hormozi
4,444 Listeners
Bedros Keuilian Podcast Show
2,282 Listeners
The Home Service Expert Podcast
741 Listeners
To The Point - Home Services Podcast
211 Listeners
Next Level Podcast with Jeremy Miner
154 Listeners
Contractor Evolution
51 Listeners
Waste No Day: A Home Services Motivational Podcast
516 Listeners
Acquiring Minds
251 Listeners
Mastering ServiceTitan
8 Listeners