Go deeper in our Modern Pain Pro Community

The Client Experience Company

In this conversation, Mark and Jerry discuss the need for upstream thinking in healthcare and the barriers that prevent clinicians from seeing beyond the clinic. They emphasize the importance of managing expectations and building alliances with patients. They also explore the value of consumer-facing resources and the resistance to change in the healthcare system. The conversation highlights the potential impact of giving more than you get and the need for a shift from illness care to wellness care. Jerry discusses the importance of charging for services and the challenges of pricing. He emphasizes the need for the work to be on him to find ways and people that can benefit the consumer. Jerry also mentions the work he does with his company, Client Experience Company, which focuses on managing the patient journey and setting expectations. He highlights the importance of moving conversations upstream and ensuring that information travels with the patient. Jerry shares the results of his work, including increased patient success and improved business outcomes. He also mentions his current research on misalignment in organizations and the impact on patient care.

*********************************************************************
📸 - Follow us on Instagram - https://www.instagram.com/modernpaincare/

🐦 - Follow us on Twitter - https://www.twitter.com/modernpaincare/

🎙️ - Listen to our Podcast - https://www.modernpaincare.com

____________________________________
Modern Pain Care is a company dedicated to spreading evidence-based and person-centered information about pain, prevention, and overall fitness and wellness