In this episode, Dr. Kyle Klute and Chris discuss the challenges of distinguishing routine care from medical care under vision plans. They emphasize the importance of understanding how much medical care is being provided under a patient's routine vision plan and the impact it has on the practice. The conversation also highlights the need for effective patient communication and the development of protocols based on clinical practice guidelines. The hosts stress the significance of addressing patient chief complaints and designing protocols that provide value to patients. They provide actionable steps to use vision plans for medical care less often and reinforce protocols within the practice.

 

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