Ep. 243: This executive who oversees OpenTable, Booking.com, and KAYAK was shaped by tennis courts and ski slopes. Glenn explains why "deliberate practice" beats "time on task" every time.

Don't miss: • How Glenn used this mindset to recover from a stroke • The right way to coach for continuous improvement • How AI is changing the rules of feedback in real time

Our BONUS RESOURCE for this episode includes Don's favorite quotes from today's episode and a reflection question so you can apply today's insights.

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Special thanks to Joey Morris and Anthony Dickinson for making this episode possible.