Bookkeepers On Fire 🔥 w/ Wayne Higdon — From Hourly to Value, QBD to QBO, and Building a Firm You Love
Today we’re joined by the legendary (and proudly introverted!) Wayne Higdon to talk about his journey—from a sociology major and “Bob Cratchit with a coal stove” 😄 to a modern firm owner running on value pricing and QuickBooks Online.
We swap stories from Scaling New Heights (remember that wild Orlando hotel + Bahamas trip?!), why Brittany Brown’s keynote hit so hard, and get real about moving clients from QuickBooks Desktop to QBO, adopting RightTool, and preparing a lifestyle exit toward retirement without losing the joy (or profits). In this episode, you’ll learn:
How Wayne shifted from hourly billing to fixed-fee/value pricing—and why that unlocked team growth
A practical playbook for transitioning clients from Desktop to QBO (who to migrate first, and how to position the change)
When it’s still smart to keep a client on Desktop payroll (allocations + cleanup realities)
Power-user tips with RightTool (allocations, batch edit, balance-sheet adjustments for TB-to-tax cleanups)
What to tell clients about the new QBO UI so they don’t panic (shortcuts, favorites, and teaching the “same engine, new face”)
Real-world perspectives on firm succession: sell, team buy-in, or lifestyle exit (keep profits, work a few hours/week)
Resources & Mentions
RightTool for QBO (free + pro tiers) — allocations, batch edits, balance-sheet tools
QBO Desktop App (multi-company convenience—why Wayne liked it before RightTool took over)
QBO’s new UI — set Favorites/Shortcuts; teach clients the “same under the hood” mindset
Hector Garcia’s QBO UI deep-dive video (great client-friendly walkthrough)
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