Marketing practices were changing even before the coronavirus pandemic. The new situation calls for a new approach. Greater collaboration between sales and marketing teams, the need for executives to have a broader knowledge base and expertise, and a more flexible work force are common themes in both B2B and B2C marketing practices.
In this episode of Expert Opinion, Ryan Rieches is joined by Karen Hayward, author of the book, Stop Random Acts of Marketing. After 20 years with Xerox, and a number of other start-up and mid-market companies, Karen is now Managing Partner of Chief Outsiders, a firm that provides interim or part-time marketing executives to mid-market companies. The two discuss the growing frustration among CEOs, the changing roles of marketing executives, and best practices for a marketing program that is both measurable and sales-driven.