Broker Daily Podcast Network

Broker Daily Podcast Network

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Broker Daily Podcast Network episodes

  • Business Accelerator: Customer experience will shape the future of broking

    The role of a broker extends far beyond simply being a loan facilitator. Brokers are a trusted adviser that is sought due to expertise and the customer experience they can provide.

    This was the topic in this week's episode of Business Accelerator. Alex Whitlock and Jason Back dive into the future of broking. While digitisation is likely to shift the industry, the core value proposition will remain.

    Brokers should leverage this. Developing connections and building relationships and nurturing them will help finance professionals thrive in the tech-powered future of lending.

    19 min
  • Spotlight: NextGen unpacks the future of open banking

    Consumer Data Right (CDR)-powered open banking is the next frontier for broker efficiency. The industry is amid a period of change management, but low awareness is stalling progress.

    In this episode of Broker Daily Spotlight, NextGen's chief customer officer Tony Carn discussed the recent acceleration of open banking and how brokers must embrace these new ways of working.

    NextGen recently unveiled its Frollo for Brokers platform to help drive adoption rates and mitigate some of the anxiety that comes with change.

    Open banking is set to transform mortgage lending by improving speed, accuracy, and security. Brokers, lenders, and consumers all stand to benefit.

    26 min
  • Finance Specialist: It's time for a new financial year reset

    As we enter the financial year 2026, brokers should take the time to review past performance, reset, and prepare for the coming financial year.

    In this episode of Finance Specialist, Trent Carter reflected on his own experiences, noting proper client expectations helped manage the workload.

    The focus of early FY26 will depend on the individual's circumstances. New brokers should focus on client acquisition, while established brokers may prioritise nurturing existing clients and referrals.

    18 min
  • Borrowers highly vigilant about rate changes

    The modern mortgage market has made way for hyper-vigilance from borrowers who keep tabs on rate movements more than ever before.

    Brokers must therefore remain alert themselves and play a key role in keeping borrowers informed.

    With the RBA passing down the fourth rate cut of 2025 tomorrow (8 July) and experts predicting the third cut of the year, these themes are as important as ever.

    20 min
  • Business Accelerator: The art of saying no in mortgage broking

    Mortgage brokers often struggle with declining business, but saying no to unsuitable clients can save time, improve efficiency, and lead to better outcomes for both the broker and the client.

    This was the key theme in this week's episode of Business Accelerator. Here, host Alex Whitlock and co-host Jason Back discussed the importance of avoiding the people-pleaser trap.

    Not all loans are equal in effort versus reward. A small, complex loan can take as much time as a large, straightforward one, so brokers must assess whether a deal is worth their time.

    27 min
  • Finance Specialist: Embrace disruption – why it's a force for good, not fear

    Disruption is often seen as an ugly word. It shouldn't though, as it is making way for exciting change, especially in lending.

    In this episode of Finance Specialist, host Jack Campbell and co-host Trent Carter discuss the innovations that are impacting the industry and shifting processes.

    Flipping the script on disruption and embracing it can help mitigate some of the challenges that come with change.

    21 min
  • Lagging regulation keeping crypto mortgages subdued

    The recent ordering of two US mortgage lenders to factor crypto wealth into serviceability has some speculating on the future of lending in Australia. A history of slow-to-act regulators is likely to keep this trend out of Australia.

    This was the topic of discussion in this week's episode of Broker Daily Uncut. Host Jack Campbell was joined by co-hosts Phil Tarrant and Alex Whitlock to unpack the future of crypto in Australia.

    The disinterest domestically fails to cater to the diverse circumstances of the modern borrower and is a detriment to consumers who capitalised on digital currency.

    24 min
  • Broker Daily Uncut live from the Broker Innovation Summit

    The success of the inaugural Broker Innovation Summit was captured in a live recording from the crew.

    The theme of the day was get comfortable with being uncomfortable. With innovation in the industry at its peak, those who are proactively learning will be better equipped to meet the challenges of a shifting industry.

    Disruption is at record high. However, this should not be seen as an ugly word. Disruption can be positive so long as you have the skills to manage it.

    11 min
  • Business Accelerator: It's time for your midyear business review

    As the financial year comes to a close, business owners will be preparing for the year ahead. It's prime time to reflect, review, reset, and prepare.

    In this week's episode of Business Accelerator, host Alex Whitlock and co-host Jason Back urge business leaders to reflect on performance, prioritise personal wellbeing, and set future goals.

    This podcast emphasises proactive planning and self-care to thrive in a high-pressure industry.

    27 min

About Broker Daily Podcast Network

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The Broker Daily Podcast Network provides insights and analysis of the biggest themes shaping Australian mortgage distribution.

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