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Note: Check out this podcast episode's post at JamesPatrick.com to see an AI video in action!
When was the last time you had a delightful consumer experience? It’s hard to think of one because it’s almost like our brains are wired to only remember the negative consumer experiences that did not go well. The ones that are so distasteful that they send us straight to Google or Yelp to hash out our 1 star review. Fun fact: I love reading 1 star reviews because so often, that 1 star review has nothing to do with the product or service and so often is more of a user error.
Anyway - I think the reason it’s hard to remember being delighted is because we’ve started to tune out so much when it comes to marketing and sales. But there’s a tremendous opportunity as a business owner to find the touch points you have with your clients and how you can delight them. Every interaction you have is a new opportunity and if you are the pioneer of delighting your consumers and enhancing their experience, that’s what you’ll be remembered for.
In today’s episode we are going to talk about a fascinating new way to liven, enhance, and celebrate the consumer experience. My guest today is Jill Schiefelbein, the founder of The Dynamic Communicator.
“That’s what meaningful connections do, they change our physiological state.”
IN THIS EPISODE
Connect with James
Website: jamespatrick.com
Instagram: @jpatrickphoto
Text me marketing questions @: 480-605-3254
Connect with Jill
Website: www.thedynamiccommunicator.com
Facebook: @dynamicjill
Instagram: @dynamicjill
Email: [email protected]
Share this podcast with a friend and remember to leave a 5-star review!
For more, visit jamespatrick.com
5
363363 ratings
Note: Check out this podcast episode's post at JamesPatrick.com to see an AI video in action!
When was the last time you had a delightful consumer experience? It’s hard to think of one because it’s almost like our brains are wired to only remember the negative consumer experiences that did not go well. The ones that are so distasteful that they send us straight to Google or Yelp to hash out our 1 star review. Fun fact: I love reading 1 star reviews because so often, that 1 star review has nothing to do with the product or service and so often is more of a user error.
Anyway - I think the reason it’s hard to remember being delighted is because we’ve started to tune out so much when it comes to marketing and sales. But there’s a tremendous opportunity as a business owner to find the touch points you have with your clients and how you can delight them. Every interaction you have is a new opportunity and if you are the pioneer of delighting your consumers and enhancing their experience, that’s what you’ll be remembered for.
In today’s episode we are going to talk about a fascinating new way to liven, enhance, and celebrate the consumer experience. My guest today is Jill Schiefelbein, the founder of The Dynamic Communicator.
“That’s what meaningful connections do, they change our physiological state.”
IN THIS EPISODE
Connect with James
Website: jamespatrick.com
Instagram: @jpatrickphoto
Text me marketing questions @: 480-605-3254
Connect with Jill
Website: www.thedynamiccommunicator.com
Facebook: @dynamicjill
Instagram: @dynamicjill
Email: [email protected]
Share this podcast with a friend and remember to leave a 5-star review!
For more, visit jamespatrick.com
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