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In today’s episode of the PM Collective podcast, we’re joined with Mark Hay, the founder of Mark Hay Realty Group. Mark started his real estate career at the age of 18 with his first property investment and since then, Mark has been in the industry over 30 years. With his team, Mark specializes in property investment, development, commercial, rural, leasing, management and overall portfolio wealth creation. Throughout the episode, Mark shares his wisdom on numerous areas of running a real estate business, and some key pieces of advice that help real estate professional be happier and more meaningful in their profession.

[01:07] Mark’s Background – We start the conversation with a brief look at the progression of Mark’s career and what led him to start his own business.

[03:32] Staffing – In any type of business, making staff a higher priority always translates to better quality of business in the long run. We dive into some of the staffing-related practices Mark follows in his business that have contributed to the success of his company. 

[09:22] Flexibility – As the effects of the pandemic are gradually fading, lots of companies are considering whether they want to keep flexibility continuously into the future as a part of their culture. We dive deep into how Mark Hay Realty Group is approaching this issue.

[11:30] Common Mistakes – Some of the common mistakes that managers make when it comes to staffing-related issues and how to avoid these mistakes.

[14:52] Appreciation of Work – Different ways employees feel appreciation at work and how appreciation of work translate into a better work environment.

Resources

Connect with Mark:

LinkedIn: linkedin.com/in/markhaymhrg
Website: www.markhay.com.au

Mentioned in the Episode:

The Five Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
goodreads.com/book/show/11259079-the-five-languages-of-appreciation-in-the-workplace

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