On this episode, host Ryan Dull is joined by Jessica Aguilar, Global Head of Talent Acquisition for Zurich Insurance Group. They discuss Jessica's journey from IT to her current role and the strategic initiatives she has led at Zurich.

Key Takeaways:

(00:00) The importance of internal talent growth for organizational value.

(00:06) The development of a forecasting model to align recruitment needs with business plans.

(00:09) Workforce planning is challenging but crucial; building a cross-functional team is essential for success.

(00:10) The importance of a technology roadmap for talent acquisition, focusing on process reengineering rather than just technology implementation.

(00:13) The future of Zurich’s TA  includes a strong focus on people sustainability and internal mobility.

(00:15) Internal mobility helps retain and grow talent within the organization, aligning with Zurich’s sustainability goals.

(00:18) Insights on the challenges of TA technology and the importance of improving recruiter experiences.

Resources Mentioned:

Zurich Insurance Group | Website -

This episode is brought to you by Sagemark HR.

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