On this episode, Ryan Dull is joined by Candi Thomas, Director of Talent Acquisition: Field, Corporate and Supply Chain at Mattress Firm. With 22 years of experience, Candi shares her journey from retail management to leading TA teams, unifying processes and building a strong talent acquisition brand.

Candi discusses key metrics like time to fill and offer turnaround, as well as initiatives like AI-enabled assessments and active sourcing. She emphasizes the value of honesty in recruiting and fostering autonomy and creativity within teams to drive success.

Key Takeaways:

(02:31) Candi’s career is rooted in achieving operational excellence and customer focus.

(04:45) Mattress Firm sought a TA evolution to streamline processes.

(06:39) Field site hiring is the top priority for the TA team.

(09:37) Metrics help improve turnover rates and retention strategies.

(11:54) Career growth is a key focus from employee engagement surveys.

(13:12) Recruiting focuses on industries with commission-driven professionals.

(15:51) Providing realistic job previews builds trust with candidates.

Resources mentioned:

Candi Thomas -

https://www.linkedin.com/in/candi-thomas-sphr-58a01b9/

Mattress Firm | LinkedIn -

https://www.linkedin.com/company/mattressfirm/

Mattress Firm | Website -

https://www.mattressfirm.com/

This episode is brought to you by Sagemark HR.

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After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization.

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We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution.

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