In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Annie Holcombe, Director of Technical Supply Partnerships at NextPax, about building sustainable property management businesses through strategic business development and mindful technology selection.


What you'll learn:

• Why every team member should be trained in business development fundamentals to handle owner inquiries professionally
• The difference between mindful distribution and reactive channel selection based on competitor actions
• How to challenge the "90% direct booking" mythology when occupancy rates reveal growth opportunities
• The role of authenticity and core values in building sustainable competitive advantages
• Mentorship strategies for new property managers entering an industry without standardized training programs
  
  

Annie Holcombe is Director of Technical Supply Partnerships at NextPax, a global leader in travel technology, where she drives innovation in market expansion and channel management solutions. With extensive experience in hospitality spanning hotel management and vacation rentals, Annie co-hosts one of the industry's most popular podcasts and serves as a sought-after advisor on business development and distribution strategies. Her background includes years of hands-on property management experience, providing practical insights into the operational challenges facing vacation rental operators. Annie's expertise bridges technology solutions and hospitality fundamentals, making her a trusted voice on industry best practices and strategic growth approaches.

This episode is sponsored by Bluetent.
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Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

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