In this episode of The Vacation Rental Show, host Lynell Gordon speaks with David Krauss, CEO of Rent Responsibly, about the launch of the Right to Rent Collaborative, a new 501(c)6 trade association designed to transform how the vacation rental industry approaches advocacy and community organization.

David Krauss explores a transformative shift in the vacation rental industry, highlighting how it is professionalizing its approach to advocacy and community organization, with clear, practical steps for property managers to actively shape the industry's future.

What You'll Learn:

• How the Right to Rent Collaborative's $2-per-reservation donation model creates sustainable funding for advocacy
• Why state-level associations are becoming crucial for effective vacation rental industry advocacy
• The parallel between vacation rental regulation evolution and the Ford Model T's impact on automobile industry standards
• How property managers can easily participate in advocacy without sacrificing significant time
• The three essential elements of successful advocacy: treasure, talent, and time
• Why industry-wide collaboration and standardization will define the next three years of vacation rental regulations
• How to connect with existing advocacy groups through rentresponsibly.org/alliances
• The streamlined process for starting a local advocacy group, reduced from 40 to 4 hours
• The importance of sustainable, professional advocacy versus relying solely on volunteer efforts
• Why unified industry standards and education are critical for long-term success in vacation rentals
  
  

David Krauss is the CEO of Rent Responsibly, the first community building and educational platform for short-term rental operators. With over a decade of experience in the vacation rental industry, he began his journey in 2012 and quickly became one of the top 100 hosts worldwide for consistency and guest satisfaction. After founding NoiseAware, a pioneering noise monitoring solution, Krauss established Rent Responsibly in 2019 to help short-term rental hosts connect and grow through education and community support. Most recently, he spearheaded the launch of the Right to Rent Collaborative, a 501(c)(6) trade association dedicated to ensuring well-funded vacation rental advocacy across the United States. His work in creating scalable solutions for industry advocacy and education has helped transform how property managers and hosts engage with regulatory challenges, making him a leading voice in vacation rental industry advancement.
This episode is sponsored by iTrip.

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👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →

In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Eric Moeller, CEO of Freewyld, to discuss his innovative "Wyld Mode" concept and strategies for balancing technology use in vacation rentals while maintaining essential business operations. 

Eric Moeller explores a revolutionary approach to vacation rental management focused on helping guests disconnect from technology and reconnect with what truly matters.
What you'll learn:

• How to implement "Wyld Mode" to help vacation rental guests disconnect from technology while maintaining necessary communication
• The "Two-Week Vacation Test" framework for building a self-sustaining vacation rental business
• Why intentional disconnection time is crucial for business problem-solving and leadership
• How to transform traditional hour-long meetings into focused 15-minute decision-making sessions
• The systematic approach to balancing guest experience with operational efficiency
• How to create dedicated thinking time blocks for strategic business planning
• Why maintaining work-life boundaries leads to better business outcomes
• The framework for implementing technology-free periods without compromising guest service
  
  

Eric D. Moeller is the CEO of Freewyld, an innovative hospitality brand reshaping the short-term rental industry through mindful travel experiences. With 18 years of experience in real estate investing and hospitality, Eric has pioneered the concept of "Wyld Mode" - a unique approach encouraging vacation rental guests to disconnect from technology and reconnect with nature, loved ones, and themselves. His expertise spans property management, brand development, and creating immersive guest experiences. 

This episode is sponsored by iTrip.

If you enjoyed this episode, make sure to:

• Subscribe, rate, and review
• Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →

In this episode of The Vacation Rental Show, host Lynell Gordon interviews Jon Sexton, a serial entrepreneur who has successfully built businesses across multiple industries. Jon's entrepreneurial journey began when he moved to Nashville in 1996 pursuing music while working as a personal trainer. His fitness business grew from a solo operation to one of the largest health clubs in the Southeast, which later enabled him to develop real estate and transition into the property market.
What you'll learn:

• How identifying whether you're a "visionary" or "integrator" leader can transform your business approach
• The critical importance of establishing processes and procedures while remaining flexible to pivot
• Why servant leadership creates stronger teams and better business outcomes
• Strategic approaches to real estate investment in today's market conditions
• The "high-rise game" investment strategy that's yielding significant returns in Nashville
• How to navigate business scaling challenges through proper mentorship and team building
• The balance between working "in" versus "on" your business
• The power of perseverance in entrepreneurial success
  
  

Jon Sexton is the founder of Nashville Home Agents, a real estate company with a unique approach to team building and brand development. His background spans fitness industry entrepreneurship, real estate development, and television hosting on "Selling Nashville." Named one of the top 50 entrepreneurs in Tennessee, Jon brings a wealth of experience in business scaling, leadership development, and servant-focused team building. His approach emphasizes empowering team members rather than placing himself as the central brand, creating a culture where everyone can thrive and develop their professional growth.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:

• Subscribe, rate, and review
• Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →

In this episode of The Vacation Rental Show, host Lynell Gordon speaks with RevMax co-founders Desiree Garcia and Maureen Shilling, who bring over 40 years of combined revenue management expertise. They discuss the evolving vacation rental marketplace in 2025, sharing insights on adapting to market changes and maximizing revenue through strategic approaches beyond pricing.

What you'll learn:

• How to navigate the post-COVID vacation rental landscape with shifting owner expectations and new technology
• Why traditional pricing strategies are no longer sufficient and how to adapt booking policies for changing consumer behavior
• The importance of understanding market-specific data and inventory segmentation for strategic decision-making
• How to leverage tangible value-adds like cleaning fee credits and pool heat instead of straight discounts
• Why marketing investment and database management are crucial in today's competitive landscape
• How to respond strategically to shortened booking windows without sacrificing revenue
• The critical role of data-driven decision making versus emotional responses to market changes
• Why distribution channel strategy matters more than ever in a supply-heavy market
• How to set realistic revenue goals by understanding your competitive set and marketing capabilities

Desiree Garcia, CEO and Co-founder of RevMax, and Maureen Shilling, Co-Founder and Director of Client Services, bring over 40 years of combined experience in hospitality and vacation rental revenue management. Desiree, with a background in hotel revenue management, has led RevMax in creating innovative software solutions that integrate data analytics with practical industry strategies. Maureen specializes in data-driven pricing and inventory optimization, drawing from her extensive expertise across both hotel and vacation rental sectors. Together, they offer a comprehensive, forward-thinking approach to helping property managers adapt to market changes and maximize their revenue potential.
This episode is sponsored by RevMax.
If you enjoyed this episode, make sure to:

• Subscribe, rate, and review
• Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss
The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →

In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Bryant Loy, Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, about leveraging data analytics to optimize pricing strategies and maximize revenue in the vacation rental industry while maintaining strong homeowner relationships.

What you'll learn:

• How to leverage market data to make informed pricing decisions and avoid leaving money on the table
• Why understanding booking windows and length-of-stay patterns can create competitive advantages
• The importance of tracking key metrics: occupancy, ADR (Average Daily Rate), and RevPAR (Revenue Per Available Room)
• How to become a market disruptor by offering flexible stay lengths at premium rates
• Why effective homeowner communication and education are crucial for successful revenue management
• How to balance internal company data with broader market trends for optimal pricing strategies
• The value of forecasting arrival and departure patterns to optimize operational efficiency
• Why building strong relationships with property owners leads to long-term business success
• The importance of monitoring booking pace and making strategic rate adjustments without panic-dropping prices

Bryant Loy is the Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, where he oversees pricing and revenue strategy for nearly 1,800 vacation rental units along Alabama's Gulf Coast. With a background in both insurance and tourism industries, he specializes in using data analytics to optimize efficiency and maximize revenue. In his current role, Bryant has implemented innovative revenue management strategies, including detailed market analysis, strategic pricing models, and comprehensive owner communication programs. His expertise in data-driven decision making and revenue optimization has been developed through work with major companies including Kaiser Realty, Wyndham Vacation Rentals, and Vacasa. His approach to combining detailed analytics with strong owner relationships has helped establish best practices for vacation rental revenue management, making him a valuable voice for property managers seeking to enhance their revenue strategies.
This episode is sponsored by RevMax.
If you enjoyed this episode, make sure to:

• Subscribe, rate, and review
• Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →

In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jonathan Fonvielle, Business Development Director at Atlantic Vacation Homes, a seasoned family business operating in the seasonal market of Gloucester and Rockport, Massachusetts.

What you'll learn:

• How to effectively communicate with homeowners to set realistic expectations
• The unique challenges of managing properties in a highly seasonal market
• Why owner usage can significantly impact profitability (taking just two weeks can reduce revenue by 10%)
• The importance of being selective about which properties and homeowners to work with
• How to evaluate properties using Jonathan's "right homeowner, right house" matrix
• Why modern amenities like air conditioning are becoming essential even in traditionally cooler regions
• Strategies for convincing homeowners to make necessary upgrades
• The reality that it takes a full year to build reviews and establish a rental's performance
• How investor-owned properties are changing the market dynamic
• Why delegation and strong systems are essential for scaling your business
  
  

Jonathan brings a practical perspective shaped by his experience balancing the often-competing interests of guests, homeowners, and the business itself. As part of a 40-year-old company adapting to changing market conditions and growing competition, his insights reveal how established businesses can maintain a personal touch while embracing the increasing professionalism of the industry.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:

• Subscribe, rate, and review
• Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →

In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Francois Gouelo, CEO and co-founder of Enso Connect Inc, who returns to share insights on AI implementation in vacation rentals following his company's impressive 4x growth over the past year.

What you'll learn:

• The evolution of AI from simple translation models to reasoning systems that understand context
• How AI-powered messaging can now differentiate between "WiFi password" and "WiFi not working"
• The strategy behind selling a $650 early check-in on an $800 nightly reservation
• Using sentiment analysis to selectively request reviews only from satisfied guests
• Why AI handles check-in instructions with 90% accuracy but struggles with complaints (27%)
• The "airline upgrade model" of collecting payment intent in advance but confirming later
• How personalized upsell messaging dramatically increases conversion rates
• The shift from property count obsession to revenue diversification strategies
• Why structuring your operational data is the foundation for successful AI implementation
• How digital experiences should automate mundane tasks to enable more personalization
• The future of AI as co-pilots that assist staff rather than replace human connections
  
  

Francois brings practical insights on how property managers can immediately begin implementing AI solutions to increase revenue while reducing workload. With Enso Connect now serving 55,000+ properties across 60 countries, his vision for AI-powered hospitality offers a compelling roadmap for property managers looking to thrive in an increasingly competitive market.

This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:

• Subscribe, rate, and review
• Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →

In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Brian Sbrocco, CEO and co-founder of ABOVE Vacation Residences, a luxury property management company with a unique approach to hospitality.

Together they explore:

• Brian's journey from Hyatt Hotels to founding ABOVE Vacation Residences
• How ABOVE transforms homeowners' primary residences into luxury vacation rentals
• The "three-legged stool" philosophy of balancing care for homeowners, guests, and associates
• Creating extraordinary personalized experiences that go beyond traditional hospitality
• Why Brian considers homeowners "guests who never check out"
• The challenges of maintaining luxury service standards post-COVID
• Why ABOVE isn't afraid to charge premium rates ($4,000-$5,000 average, up to $50,000)
• How the company creates $100,000 worth of service for properties commanding high rates
• The power of servant leadership in building authentic luxury experiences
• Advice for entrepreneurs entering the luxury vacation rental market
  
  

Brian brings a refreshing perspective on authentic hospitality, emphasizing personal connections and meaningful experiences over technology solutions or rapid growth. With operations in Austin, Nashville, Scottsdale and expanding to Mexico, his unique business model is redefining luxury in the vacation rental industry.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:

• Subscribe, rate, and review
• Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss
The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →

In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Eric Goldreyer, a true pioneer in the vacation rental space with over 30 years of experience who has founded multiple industry-changing companies including BedAndBreakfast.com and co-founded TurnKey Vacation Rentals.


Together they explore:

• Eric's entrepreneurial journey from BedAndBreakfast.com to his latest venture, Savvy
• How Savvy is creating the first true book-direct OTA in the vacation rental industry
• Why eliminating booking fees creates a win-win for both travelers and property managers
• The strategic advantage of working exclusively with professional property managers
• How Savvy's business model differs from traditional OTAs by prioritizing direct relationships
• The increasing costs of distribution in the vacation rental industry
• Price comparison technology that instantly shows travelers their savings
• Strategies for property managers to shift business from high-cost to low-cost distribution channels
• The power of authentic hospitality in driving repeat and word-of-mouth business
  
  

Eric Goldreyer brings unparalleled industry knowledge and a refreshing perspective on how to create better booking experiences while reducing costs for both travelers and property managers. With Savvy already connected to 15 leading PMSs and representing nearly 50,000 listings from 2,500 property management companies, his vision for a more efficient marketplace is quickly becoming reality.
This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:

• Subscribe, rate, and review
• Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →

In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Kathy Kelly, the founder of DIGS Vacation Rentals who manages approximately 50 luxury vacation rentals across California's Central Coast, with several properties ranking in the top 10% worldwide on Airbnb.

Together they explore:

• How building authentic relationships with homeowners, staff, and guests drives business growth
• The realities of the post-COVID vacation rental market as "toe dippers" exit the industry
• Strategic approaches to managing widespread properties across a 72-mile radius
• The unexpected ways that community involvement generates valuable business referrals
• How personal connections create memorable guest experiences
• The importance of balancing technology with hands-on hospitality
• Navigating complex local regulations across multiple jurisdictions
• Building and retaining loyal cleaning teams in challenging labor markets

Kathy Kelly brings unique insights from her journey as a former Vacasa general manager who built her own company from scratch after being laid off. Her design background and hands-on approach have enabled her to create unforgettable experiences for guests while maintaining strong relationships with homeowners, many of whom have become personal friends.
This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:

• Subscribe, rate, and review
• Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss
The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.

Check out the three most downloaded episodes:

• Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
• Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
• Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty

Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

• Scaling your vacation rental portfolio
• Optimizing guest experiences
• Revenue management strategies
• Industry trends and market insights

Express your interest in being a guest →