By Alex and Annie
5
3131 ratings
The podcast currently has 193 episodes available.
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In this exciting episode, we are joined by the dynamic Amy Hinote, founder of the Vacation Rental Data and Revenue Management Conference (DARM). Amy shares her vision for DARM 2024, revealing exciting details about the venue, agenda, and the groundbreaking educational sessions planned for property managers and industry professionals.
Tune in to learn about innovative strategies for revenue and marketing integration, the role of AI in the evolving tech landscape, and how to master direct booking strategies for long-term growth.
Whether you're a seasoned attendee or new to DARM, this episode is packed with insights you won't want to miss.
Key Topics Discussed:
🎯 The Vision for DARM 2024
⭐ Revolutionizing Revenue and Marketing Strategies
⚡ Tech Innovation and Challenges
📊 Industry Insights and Trends
💡 DARM’s Signature Battleground Competition
🤝 Building Connections and Community
Connect with Amy:
LinkedIn:
DARM Website:
Exclusive offers for Alex & Annie Listeners:
- Get a FREE OwnerPoint Analyst with a demo ($1200 value). Enjoy 10% off OwnerPoint Pro or OwnerPoint Connect services, plus over 50% off additional markets and zip codes. Alex & Annie listeners also receive free Jini for Property Managers.
Claim this offer here: https://www.ownerpoint.io/alex-and-annie
- Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE.
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#DARM #DARM2024 #VacationRentals
In this episode, we sit down with Steve Turk, founder of Tangy Management, a vacation rental management company known for its unique hotel-inspired approach to hospitality. With over 24 years of experience in luxury hotels, Steve brings a fresh perspective to the vacation rental industry, blending high standards from the hotel world with the flexibility of short-term rentals. Steve shares the story of how he shifted from a career in luxury hotels to founding Tangy Management, and the unique value his team brings to the vacation rental market.
Steve also discusses his journey as the host of Hospitality Mentor podcast, which he started as a way to connect with industry leaders and share insights about careers in hospitality. From this, he has grown a vibrant community and organized popular networking events. Steve opens up about the challenges of managing vacation rentals in competitive markets like Miami, adapting to market shifts, and the importance of building community among guests and property owners alike.
Key Topics Discussed:
🚪 Steve’s Background in Luxury Hotels
🐣 Founding Tangy Management
🎙 Launching The Hospitality Mentor Podcast
✨ Event Organizing and Community Building
⚡ Innovative Approaches to Guest Experience
💡 Expansion Plans & Market Challenges
Whether you're a seasoned property manager or just curious about the evolving landscape of vacation rentals, Steve's insights into the business and his innovative projects are sure to inspire.
Connect with Steve:
Website
Exclusive offers for Alex & Annie Listeners:
- Get a FREE OwnerPoint Analyst with a demo ($1200 value). Enjoy 10% off OwnerPoint Pro or OwnerPoint Connect services, plus over 50% off additional markets and zip codes. Alex & Annie listeners also receive free Jini for Property Managers.
Claim this offer here: https://www.ownerpoint.io/alex-and-annie
- Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE.
Visit https://www.boomnow.com/ to claim this limited-time deal!
#LuxuryVacationRentals #HospitalityStandards #BotiqueBrand
This week, we’re coming to you live from the heart of Florence, Italy, where Alex & Annie attended Scale Italia 2024! In this special on-the-ground episode, we bring you a dynamic mash-up of conversations with some of the most influential figures in the vacation rental and property management industries. Hear firsthand perspectives from Italy’s vibrant conference floor, where the future of global property management, tech trends, and regulatory changes in the short-term rental space were top of mind.
From unique regulatory hurdles in Italy to the latest advancements in AI and PMS technology, this episode captures the pulse of Europe’s growing vacation rental market. Join us as we sit down with conference organizers, tech innovators, and industry leaders to unpack the challenges and opportunities facing property managers worldwide.
Key Topics Discussed:
🏛 European Insights and Hospitality: Alex and Annie share their experiences at Scale Italia, highlighting the welcoming atmosphere, local hospitality, and the refreshing international focus of the event.
📜 Navigating Italian Regulations: Cristiana Carpini, CEO of Tara Home Consulting and Event Director for Scale Italia, discusses Italy’s complex regulatory landscape and her efforts in advocating for vacation rentals, particularly in regions like Florence that pose challenges to short-term rentals.
💻 Technology and AI Transformation: Alon Goldboim from Boom delves into the ways his company is leveraging AI to streamline operations for property managers, creating integrated ecosystems that replace fragmented systems.
🤝 Building Community and Sustainable Business Practices: Bob Garner from Envirorental shares his vision for sustainability in property management, stressing the business advantages of eco-friendly practices.
🎉 The Importance of Local Events in a Global Context: John An of Tech Tape and Marcus Rader from Hostaway emphasize the benefits of Scale Italia, which brings together local markets and international leaders to foster innovation and expansion.
Featured Guests:
Cristiana Carpini - CEO, Tara Home Consulting, and Event Director for Scale Italia
Richard Vaughton - Industry Expert, Member of the Board for Boom
Alon Goldboim - Founder & CTO, Boom
Marcus Rader - CEO, Hostaway
Deborah Labi - Founder, Have You Got
Bob Garner - Founder, Envirorental
John An - Founder, TechTape
#ScaleItalia2024 #EuropeanSTR #VacationRentals
In this special re-air of one of our most popular episodes, Alex & Annie brings together a powerhouse panel of industry experts, known as the OGs of the Panhandle. Our guests—James Olin, Steve Caron, Lino Maldonado, and Paul Wohlford—share invaluable insights from their decades-long journeys in the vacation rental industry, reflecting on where it all started, where it is now, and where it’s headed.
Episode Highlights:
The Early Days: Travel back with our panel as they recount the challenges and successes that marked their early years in vacation rentals. Hear the stories of navigating uncharted territory with passion, resilience, and a vision for the future.
The Industry Today: Explore how mergers, acquisitions, and new technologies are reshaping guest experiences and operations. Our experts discuss balancing innovation with the personal touch that defines hospitality and reveal the tech innovations that have made the biggest impact.
Looking Ahead: The conversation shifts to the future, delving into topics like potential industry standardization, the role of larger players, and the value of a boutique approach. Hear insights on how advocacy and regulatory involvement are shaping what’s next for vacation rentals.
Key Takeaways:
💡 Evolution of an Industry: Understand the milestones that have propelled the industry forward and the challenges in keeping pace with consumer and market changes.
📚 Collaboration and Community: With a focus on bridging the gap between legacy vacation rental companies and newer STR operators, the panel highlights the importance of collaboration, advocacy, and creating a strong sense of community.
Tune in for a chance to revisit this insightful episode packed with lessons, inspiration, and shared passion for the future of vacation rentals. Whether you’re a long-time listener or new to the show, this conversation is a must-hear!
Exclusive offers for Alex & Annie Listeners:
Connect with Lino:
Connect with Jim:
Connect with Steve:
LinkedIn
In this special re-air of one of our most popular episodes, Alex & Annie revisit our insightful conversation with Tom Goodwin, CEO of Mountain Laurel Chalets. Tom’s remarkable journey in the vacation rental industry, from unexpected beginnings to building a brand rooted in community, continues to inspire.
Tom's Journey:
Discover how Tom's unexpected entry into the vacation rental world, through his wife's family-run business in Gatlinburg, evolved into a thriving venture. His initial 18-month commitment turned into an 11-year commitment, filled with challenges and triumphs.
Community and Branding:
Explore Tom's insights into the profound impact of community involvement and branding in the hospitality industry. Learn how his diverse background seamlessly translated into revitalizing the Mountain Laurel Chalets brand.
Looking to the Future:
Tom shares his excitement for the future, including the acquisition of a new business and plans for a local podcast. Stay tuned as he promises to keep us updated on his journey throughout the year.
Key Takeaways:
💪 Community Resilience: Witness how the Mountain Laurel Chalets community not only survived but thrived in the face of adversity, exemplified by the creation of the "Family First" program after the 2016 Gatlinburg fires.
🍀 Guest Experience Philosophy: Delve into Tom's philosophy on guest experiences and how it influences the company's reputation and customer loyalty.
🤝 Building Lasting Relationships: Uncover the significance of strong relationships with property owners, highlighted by the annual owner meetings that not only retain existing owners but attract new ones, creating a familial atmosphere within the business.
Join us in exploring more stories and insights from the vacation rental industry. Share your thoughts, subscribe, and stay engaged as we continue to learn that success is about more than just the properties we manage—it's about the relationships we build and the communities we serve.
Exclusive offers for Alex & Annie Listeners:
Connect with Tom
Website
Exclusive offers for Alex & Annie Listeners:
- Get a FREE OwnerPoint Analyst with a demo ($1200 value). Enjoy 10% off OwnerPoint Pro or OwnerPoint Connect services, plus over 50% off additional markets and zip codes. Alex & Annie listeners also receive free Jini for Property Managers.
Claim this offer here: https://www.ownerpoint.io/alex-and-annie
- Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE.
Visit https://www.boomnow.com/ to claim this limited-time deal!
In this week’s episode, we welcome back Dennis Goedheid, founder and CEO of Casiola Vacation Homes. Dennis returns to share exciting updates on his company's growth, including the launch of a new franchise model. Since its inception, the franchise has rapidly expanded into key markets, including Aruba, where Casiola has seen tremendous success.
Dennis also dives into the challenges and opportunities in the vacation rental space, from navigating property management in international markets to the importance of local partnerships. He provides insight into Casiola’s unique franchise approach, which aims to create a global brand for vacation rentals, much like Marriott did for hotels.
The conversation touches on the critical issue of short-term rental regulations, with Dennis discussing his advocacy efforts in Florida and Aruba to ensure fair regulations that support both property managers and local communities.
Key Topics Discussed:
📃 Casiola Vacation Homes' growth and current portfolio
⭐ Launch and success of Casiola's franchise system
🗺 Expansion into Aruba and rapid growth in that market
💭 Importance of regulatory involvement in the vacation rental industry
📛 Florida's recent legislative challenges for short-term rentals
📢 Upcoming fundraiser at DARM to support fair regulations
🏝 Dennis's experience on Richard Branson's Necker Island
💡 Insights into Richard Branson's leadership style and business philosophy
📈 The challenges and opportunities in the vacation rental industry
🤝 Balancing profitability with social responsibility and legacy-building
Connect with Dennis:
Website
#VacationRentalFranchise
#GlobalVacationRentals
#ShortTermRentalRegulations
Exclusive offers for Alex & Annie Listeners:
- Get a FREE OwnerPoint Analyst with a demo ($1200 value). Enjoy 10% off OwnerPoint Pro or OwnerPoint Connect services, plus over 50% off additional markets and zip codes. Alex & Annie listeners also receive free Jini for Property Managers.
Claim this offer here: https://www.ownerpoint.io/alex-and-annie
- Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE.
Visit https://www.boomnow.com/ to claim this limited-time deal!
In this episode of Alex & Annie: The Real Women of Vacation Rentals, we are joined by Ian Carter, the former CEO of Hilton International and current Chair of the Board for Watches of Switzerland, Eataly, The Boston University School of Hospitality and Administration, and Boom.
Ian shares his remarkable career journey, from his early days at General Electric to leading Hilton International through its historic merger with Hilton Hotels Corporation.
We also dive into the vacation rental market, where Ian reflects on the challenges and opportunities this sector presents, especially in comparison to his experience in the hotel industry. He highlights the increasing role of AI and technology in managing vacation rentals and the importance of personalizing guest experiences.
Key Topics Discussed:
💫 Ian's transition from non-hospitality sectors to becoming CEO of Hilton International.
💼 Insights into The Evolution of Hilton International
💡 AI and Technology in Vacation Rentals
💬 Differences Between Hotels and Vacation Rentals
✨ Personalization in Hospitality
🤝Challenges and Opportunities in Scaling Vacation Rentals
✅ Public vs. Private Companies in Hospitality
⭐ Luxury and Hospitality Brand Leadership
Connect with Ian:
#AIinhospitality #vacationrentals #hospitalitytech
Exclusive offers for Alex & Annie Listeners:
- Get a FREE OwnerPoint Analyst with a demo ($1200 value). Enjoy 10% off OwnerPoint Pro or OwnerPoint Connect services, plus over 50% off additional markets and zip codes. Alex & Annie listeners also receive free Jini for Property Managers.
Claim this offer here: https://www.ownerpoint.io/alex-and-annie
- Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE.
Visit https://www.boomnow.com/ to claim this limited-time deal!
In this episode of Alex & Annie: The Real Women of Vacation Rentals, we're once again joined by Rebecca Ballart, COO of Rev & Research, a leading revenue management consulting firm for vacation rentals. Rebecca shares her deep insights into the current state of the vacation rental market, discussing the challenges and opportunities that property managers are facing as we head into 2024.
We dive into the key trends, including increased supply, softening demand, and how international travel options are affecting domestic bookings. Rebecca provides actionable advice on navigating tough homeowner conversations, adjusting pricing strategies, and enhancing guest experiences to drive long-term success.
Key Topics Covered:
⭐ The current challenges in vacation rental markets and strategies to stay ahead in 2024.
💬 How property managers can better communicate with homeowners, especially during tough conversations about revenue performance.
💫 The importance of having a well-rounded revenue management strategy, beyond relying solely on pricing tools.
💡 Practical tips for using guest communication to increase direct bookings and improve guest retention.
🔨 Strategies for tackling oversupply in saturated markets and optimizing inventory performance.
Connect with Rebecca:
Connect with Rev & Research:
LinkedIn | Website
#vacationrentals #revenuemanagement #propertymanagement
Exclusive offers for Alex & Annie Listeners:
- Get a FREE OwnerPoint Analyst with a demo ($1200 value). Enjoy 10% off OwnerPoint Pro or OwnerPoint Connect services, plus over 50% off additional markets and zip codes. Alex & Annie listeners also receive free Jini for Property Managers.
Claim this offer here: https://www.ownerpoint.io/alex-and-annie
- Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE.
Visit https://www.boomnow.com/ to claim this limited-time deal!
In this special 1st of the month bonus episode, Alex & Annie are joined by Ari Eryorulmaz, founder and CEO of Extenteam, to discuss their exciting new staffing program designed for vacation rental hosts of all sizes.
Ari shares insights into the company's journey, from humble beginnings as a side gig to becoming a leader in providing virtual staffing solutions for property managers worldwide. He highlights the evolution of staffing needs in the hospitality industry post-COVID and introduces Extenteam’s newest service, Tailwind, which enables smaller operators to access professional staffing on a flexible, per-unit subscription basis.
This game-changing program is set to help hosts operate efficiently and elevate guest satisfaction, regardless of property size.
Key Topics Discussed:
🐣 The Evolution of Extenteam: From Side Gig to Industry Leader
💼Post-COVID Staffing Trends in Vacation Rentals
⚡ Introduction of Tailwind: Staffing Solution for Small Hosts
🍃 Work-Life Balance for Property Managers
⭐ Extenteam’s Global Expansion: Entering Europe and Beyond
💡Scaling Business Through Virtual Staffing
Connect with Ari:
Connect with Extenteam:
LinkedIn | Website
#vacationrentals #vacationrentalstaffing #shorttermrentals
Exclusive offer for Alex & Annie listeners:
Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE.
Visit boomnow.com to claim this limited-time deal!
In this week’s episode, we’re joined by Eric Moeller, the visionary founder and CEO of Freewyld, a brand creating nature-inspired cabin communities. Eric takes us on his entrepreneurial journey from real estate investment to building luxury short-term rental brands and developing Freewyld.
With decades of experience in real estate and vacation rentals, Eric has a fresh perspective on how to elevate the short-term rental experience. His passion for thoughtful design, personalized hospitality, and creating spaces that encourage guests to unplug from technology and reconnect with nature sets Freewyld apart from other rental brands.
In this conversation, Eric breaks down how Freewyld combines modern amenities, reclaimed materials, and nature-centric properties to craft unforgettable guest experiences.
Key Topics Discussed:
🚪 Eric's Entry into Short-Term Rentals
🐣 The Birth of Freewyld
💎 Blending Boutique Hospitality and Vacation Rentals
🔨 Challenges of Renovating Vintage Cabins
😎 Elevating Guest Experiences
🤝 Hospitality as a Passion
Connect with Eric Moeller:
Freewyld Website
The podcast currently has 193 episodes available.
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