In this episode of Confessions of a Cleaning Business Owner, Diane and Louise dive into the fascinating world of business strategy through the lens of game theory. They explore the concept of treating business as a game, where mindset, trust, and resilience are the keys to success.

From navigating ethical dilemmas to crafting dynamic pricing strategies, this episode unpacks the complex challenges faced by cleaning business owners. Diane and Louise discuss the importance of building trust with clients and employees, adhering to contract law and regulations, and setting personalized business rules to align with customer expectations.

The conversation highlights the significance of strategic decision-making, especially when faced with incomplete information, and how scaling a business requires adaptability and foresight. They also touch on emotional challenges, emphasizing the importance of tenacity, learning from failure, and charging what you’re worth to ensure sustainable growth.

Whether you’re leveling up your cleaning business or navigating the rules of entrepreneurship, this episode is packed with actionable insights and fresh perspectives to help you succeed.

🎧 Tune in to learn how to play—and win—the business game!