Business of Tech: Daily MSP News & IT Services Analysis

In this episode of the Business of Tech, three important topics are discussed. First, the recent federal agency compromise serves as a wake-up call for the importance of patching and security vigilance. Next, the use of AI and MSP tools is highlighted as a reflection of industry trends. Lastly, Microsoft's commitment to ethical advancements in technology, specifically in relation to AI as a co-pilot, is explored. Research by Veracode reveals that thousands of businesses are still vulnerable to log4j exploits, emphasizing the need for regular updates and security vigilance. Additionally, an unidentified threat actor gained access to a U.S. federal government agency by exploiting a previously patched vulnerability in Adobe ColdFusion.

Three things to know today

00:00 Federal Agency Compromise: A Wake-Up Call for Patching and Security Vigilance

04:52 AI in MSP Tools: N-able's Latest Move Mirroring Industry Trends

07:30 AI as Co-Pilot: Microsoft's Ethical Commitment in Technology Advancement

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

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In this episode, we discuss three important updates in the tech industry. Firstly, the tech sector is showing stability, which is good news for the overall industry. Despite a slight dip in tech employment, there is high demand for AI talent. Secondly, we delve into the global shift towards regulating artificial intelligence, with the EU's AI Act and the US's AI policies being notable examples. We also explore how tech is transforming the labor market and creating opportunities for IT services. Lastly, we present the November jobs report, which reveals a robust job market in the US, with strong employment and wage growth. Despite cooler job growth, the economy remains strong, supporting consumer spending during the holidays. The unemployment rate is at its lowest in over 50 years, and workers are seeing real wage gains. These positive indicators may influence the Federal Reserve's decision on future rate hikes.

Three things to know today:

00:00 Tech Sector Shows Stability: AI Talent in High Demand Despite Overall Tech Employment Dip

04:16 From EU's AI Act to US AI Policies: A Global Shift Towards Regulating Artificial Intelligence

09:43 Tech's Transformation of the Labor Market: Opportunities for IT Services

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this bonus episode of The Business of Tech, host Dave interviews Jamine Moton, the CEO of Skylar Security, to discuss physical security. Jamine shares her journey and how she founded Skylar Security. They also delve into security dynamics and how they protect their clients. Tune in to learn more about her unique approach to physical security, and where that overlaps with manged services.

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this episode of the Business of Tech podcast, Dave Sobel discusses three key topics. First, he explores how AI could enable a four-day workweek for millions of workers by 2033, without sacrificing pay or productivity. Next, he covers the news that Windows is returning to an annual release cycle. Lastly, he shares updates on an AI-driven project in the Hudson Valley. Additionally, a paper by Autonomy Think Tank is discussed, which highlights the potential for AI-driven productivity gains and the need for political action and worker voice in adopting AI technologies. Tune in for these important insights and more.

Three things to know today

00:00 Transforming Work-Life Balance: How AI Could Enable a Four-Day Workweek for Millions by 2033

03:47 Windows Returns to Annual Release Cycle: AI-Driven Hudson Valley Update on the Horizon

05:07 Redefining Literary Scholarship, Financial Trading Ethics, and the Journey of 5G Technology in this week’s big ideas

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this episode of the podcast, we cover three important tech news updates. First, Google has unveiled its new AI software called Gemini, which claims to outperform OpenAI's ChatGPT in math, coding, and reasoning tasks. Gemini is a large language model trained on billions of internet images and sentences and is integrated with Google's Bard chatbot. It will be integrated into various Google services and products, starting with the Pixel 8 Pro smartphone. Second, a recent report reveals that only 7% of MSPs have research-backed pricing strategies, highlighting the need for better pricing strategies in the industry. Lastly, we discuss how read AI's large meeting models are improving meeting efficiency with AI technology. Stay tuned for more updates on the business of tech.

Three things to know today

00:00 Google Unveils Gemini AI, Claiming Superior Performance Over GPT-4

04:06 Syncro Report: Only 7% of MSPs Have Research-Backed Pricing Strategies

06:46 Read AI's 'Large Meeting Models': Meeting Efficiency with AI Technology

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Every episode script — with full source links — is posted at:

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In this episode of the Business of Tech, Dave Sobel shares four important updates. Microsoft has enhanced their AI-powered Copilot service with GPT-4 Turbo and DALI-3, improving its capabilities for IT professionals. However, generative AI also poses challenges for the industry. Cybersecurity leadership is stalled due to Tuberville's blockade, leaving key positions unfilled amidst increasing threats. The episode also discusses the need for enhanced API security features and highlights a premium monitoring offering called Sentry from RFcode. Lastly, the podcast explores the new features in Microsoft's Copilot service and emphasizes the importance of proper security measures to prevent data breaches.

Four things to know today

00:00 Microsoft Enhances Copilot with GPT-4 Turbo and DALL-E 3, Elevates AI-Powered Services

04:09 Generative AI: A Double-Edged Sword for IT Professionals' Job Security and Stress Levels

05:53 Cybersecurity Leadership Stalled: Tuberville's Blockade Leaves Key Positions Unfilled Amid Rising Threats

07:12 Industry Call to Action: SaaS Alerts and MSPs Advocate for Enhanced API Security Features

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this episode, we discuss three key topics. Firstly, we explore the rising demand for AI servers and the challenges faced by Dell due to supply chain constraints. Despite a surge in demand, Dell is experiencing a 39-week lead time in delivering their PowerEdge XE9680 servers. Secondly, we delve into Dell's financial performance, with a 10% decrease in Q3 revenue compared to the previous year, but a significant 317% increase in net income. Lastly, we touch on the topic of remote work and how it has triumphed, with an economist declaring the return to the office campaign dead. Additionally, we highlight concerns surrounding Amazon's Q chatbot, as reports of hallucinations and data links emerge. Stay tuned for more insights on the business of tech.

Three things to know today

00:00 Rising Demand, Supply Chain Challenges: Dell's AI Server Dilemma

04:20 Remote Work Triumphs: Economist Declares 'Return to Office' Campaign Dead

08:54 Amazon's Q Chatbot Raises Concerns: Hallucinations and Data Leaks Reported

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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In this bonus episode of The Business of Tech, Peter Melby returns to discuss his post-sale journey after selling his business to private equity. Two years later, Peter shares his experiences as an operator and reflects on the changes since their last conversation. Tune in for an in-person conversation with Peter and host Dave Sobel.

Recorded live at IT Nation Connect 2023

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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In this episode, Dave Sobel discusses the top announcements from Amazon Web Services (AWS) reInvent for MSPs. One highlight is the repurposing of the Fire TV Cube into a desktop productivity device called the Amazon WorkSpaces Thin Client. Priced at $195, this device offers a low-cost solution for virtual desktop services, utilizing cloud-based storage and processing. Feedback from beta testers has been positive, and it is being marketed to industries such as healthcare, financial services, and contact centers. Additionally, Accenture's move to go passwordless with biometrics and PINs replacing logins for 600,000 employees is highlighted. Lastly, the strategy of turning MSPs into LSIs (Local Service Integrators) is discussed as a solution to tackle shadow IT and cloud sprawl.

Three things to know today

00:00 The top AWS re:invent announcements for MSPs

06:22 Accenture Goes Passwordless: Biometrics and PINs Replace Traditional Logins for 600,000 Employees

09:16 Turning MSPs into LSIs: A Strategy to Tackle Shadow IT and Cloud Sprawl

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Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/

Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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In this episode, Dave Sobel discusses four important updates in the world of technology. First, he explores the next wave of cloud computing and the increasing demand for migrating complex workloads. He then delves into the new SEC cyber incident rules, highlighting how they provide a boost for MSPs and aid in client compliance. Next, he shares insights from an ECB research report that debunks fears of AI job cuts, suggesting that high-skilled employment may actually rise. Lastly, he addresses the controversy surrounding a tech conference's fake diversity efforts, emphasizing the importance of ethical principles. Additionally, Dave discusses the latest Canalys report, which reveals that global spending on cloud infrastructure services has reached $73.5 billion, with AWS, Azure, and Google Cloud leading the market.

Four things to know today

00:00 Next Wave of Cloud Computing: Migration of Complex Workloads and New Customer Demand

04:42 New SEC Cyber Incident Rules: A Boost for MSPs in Client Compliance Assistance

08:28 An ECB Research Report Debunks AI Job Cut Fears: High-Skilled Employment May Rise by up to 4.3%

10:57 Tech Conference Faces Outrage Over Fake Diversity Efforts: A Lesson in Ethical Practices

Supported by: https://gozynta.com/eureka/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

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