Business of Tech: Daily MSP News & IT Services Analysis

In this episode, we discuss four important tech news stories. First, Salesforce reveals that 64% of employees admit to passing off AI-generated work as their own. Then, we learn about the rise of chief AI officers in federal agencies. Next, we explore the risks of inadequate exposure to co-pilot AI in the Microsoft channel. Finally, we delve into the controversy surrounding police department's warnings on iPhone name drop. Plus, we share research from Salesforce on the use of generative AI in the workplace, revealing that many workers use it without proper training or authorization. Tune in for all the latest tech updates and insights.

Four things to know today

00:00 64% of Employees Admit to Passing Off AI-Generated Work as Their Own, Says Salesforce Survey

04:54 New Wave of Chief AI Officers to Spearhead AI Strategies in Federal Agencies

06:51 Rapid Circle's Loryan Strant Highlights Risks of Inadequate Exposure to Copilot AI in Microsoft Channel

09:37 Misinformation Alert: Police Departments' Warnings on iPhone NameDrop Feature Challenged by Experts

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this episode, we cover three important news stories. First, a Huntress report reveals that over half of SME cyberattacks in Q3 were malware-free, with adversaries using scripting frameworks and legitimate tools instead. Next, the US FTC is enhancing oversight on AI use to target fraud and deception. Lastly, AT&T announced a spinoff of its cybersecurity business to form a new MSSP entity. Tune in for all the details on the Business of Tech.

Three things to know today

00:00 Over Half of SME Cyber Attacks in Q3 Were 'Malware-Free,' Reveals Huntress Report

04:12 U.S. FTC Enhances Oversight on AI Use, Targeting Fraud and Deception

06:40 AT&T Announces Spin-off of Cybersecurity Business to Form New MSSP Entity

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, we cover three important news stories. First, a Huntress report reveals that over half of SME cyberattacks in Q3 were malware-free, with adversaries using scripting frameworks and legitimate tools instead. Next, the US FTC is enhancing oversight on AI use to target fraud and deception. Lastly, AT&T announced a spinoff of its cybersecurity business to form a new MSSP entity. Tune in for all the details on the Business of Tech.

Three things to know today

00:00 Over Half of SME Cyber Attacks in Q3 Were 'Malware-Free,' Reveals Huntress Report

04:12 U.S. FTC Enhances Oversight on AI Use, Targeting Fraud and Deception

06:40 AT&T Announces Spin-off of Cybersecurity Business to Form New MSSP Entity

Supported by: https://rfcode.com/mspradio/ CODE MSPRADIO for 30% off at checkout

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Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/

Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this episode, we discuss four important tech news updates, including OpenAI's CEO drama and the importance of mission alignment. We also explore how the IT channel is adapting to new business dynamics and share findings from TechIsle's latest survey. Additionally, we cover Microsoft's Windows app preview, which brings Windows to Chromebooks and Macs, and Binance's $4.3 billion restitution payment following money laundering charges. Stay tuned for all the latest in the business of tech.

Four things to know today

00:00 OpenAI did stuff and returned to the same state.

02:11 IT Channel Adapts to New Business Dynamics: Findings from Techaisle's Latest Survey

05:19 Microsoft's Windows App Preview: Bringing Windows to Chromebooks and Macs

06:56 Binance to Pay $4.3 Billion in Restitution Following Money Laundering Charges.

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this extended bonus episode of The Business of Tech, host Dave speaks with Robert Chiaffi, an MSP who experienced the Kaseya breach. They discuss the details of the attack, which targeted multiple MSPs and their customers through a supply chain ransomware attack. The hackers exploited a vulnerability in Kaseya's VSA software, infecting victims through an automatic software update. Tune in to hear firsthand accounts of the Kaseya incident and gain insights into what happens during a cybersecurity breach.

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Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/

Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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In this bonus episode of The Business of Tech, Dave Sobel interviews Dan Wensley, the CEO of Scalepad. As a veteran in the MSP industry, Dan shares his insights and vision for Scalepad's new MSP platform. With a history of working together and being a customer, Dave and Dan have an engaging conversation about the future of the industry. Tune in to gain valuable insights from these industry experts.

Recorded live at IT Nation Connect 2023.

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Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/

Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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In this episode of the Business of Tech, Dave Sobel interviews Dor Eisner, the CEO of Guardz, a new company in the cybersecurity space. Despite the saturated market, Guardz has entered the scene and just made their first appearance at an MSP trade show. Dave and Dor discuss the company's offerings and why they decided to enter the market now. Tune in to learn more about Guardz and their unique approach to cybersecurity.

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Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/

Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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In this episode of The Business of Tech, host Dave Sobel sits down with Raghu Bongula, the Chief Technology Officer of ConnectWise, to discuss the vision behind the technology they are building. ConnectWise aims to make the lives of MSPs better by providing solutions that allow them to serve their customers faster, better, and more efficiently. They also discuss the launch of ConnectWise Sidekick, an AI bot across their product line. Tune in to learn more about ConnectWise's vision and how they use frameworks to achieve their goals.

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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In this episode of the Business of Tech, Ameer Karim of ConnectWise returns to discuss the evolution of their products from RMM to UMM. He reflects on the previous conversation about the changing needs and complexities faced by MSPs in managing their environment. This episode was recorded live during IT Nation Connect 2023.

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Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/

Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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In this bonus episode of The Business of Tech, Dave Sobel explores the concept of automation and its potential impact on productivity. The episode features an interview with Aytekin Tank, an author who discusses the benefits of automating busy work to achieve more and save mental energy. The discussion also touches on the potential opportunities for service providers in the automation space.

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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