Business of Tech: Daily MSP News & IT Services Analysis

In this episode, we discuss the AI gold rush and its impact on businesses. According to a study by IDC, companies are reaping 3.5 times returns on their AI investments, with a return on investment within 14 months on average. The report also highlights how generative AI is driving increased interest and investment in the technology. Additionally, the Oxford Internet Institute conducted a study that found AI skills and knowledge can increase a worker's salary by up to 40%. The study examined over 1,000 skills in 25,000 workers, showing the positive impact of AI-related knowledge on potential salaries.

Three things to know today

00:00 The AI Gold Rush Pays: Companies Reap 3.5x Returns & Salaries Surge by 40%

04:50 Federal AI Blueprint Draws Industry Eyeballs as OMB Solicits Public Wisdom

07:58 Watermarking, the AI Apocalypse, & Adult Content Leveraging AI

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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In this episode of the Business of Tech podcast, Dave Sobel discusses the importance of ethical AI stewardship and the need for providers to take the lead in building public trust. He also explores the recent collaboration of tech giants for AI safety and questions if it is enough. Additionally, Sobel delves into the ongoing AI copyright battle and how artists may have lost the first round but the war isn't over. Lastly, he highlights why Managed Service Providers (MSPs) should care about weight loss drugs, showcasing the diverse interests and opportunities within the tech industry. Tune in to stay informed about the latest developments in the business and technology landscape.

00:00 Public Distrust and Corporate Ambiguity: Why MSPs Must Take the Lead in Ethical AI Stewardship

04:16 Tech Giants Unite for AI Safety, But is it Enough? The $10 Million Question

06:55 The First Round in the AI Copyright Battle: Artists Lose, but the War Isn’t Over

07:54 From Pills to Pastries: Why MSPs Should Care About Weight Loss Drugs

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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In this episode of "The Business of Tech," three important topics are discussed. First, the rapid escalation of global AI safety agreements is explored, highlighting a new partnership between the U.S. and U.K. on AI safety. The collaboration aims to exchange analysis and create guidelines for evaluating and mitigating risks associated with AI. Second, the SEC investigation into SolarWinds is discussed, shedding light on its implications for CISOs and the cybersecurity landscape. Lastly, a tech roundup covers updates on bill pay, Microsoft's co-pilot, and other MSP-centric news. Tune in to stay informed on the latest developments in the world of tech.

Three things to know today

00:00 The Rapid Escalation of Global AI Safety Agreements: What MSPs Need to Know

04:00 SolarWinds Under SEC Investigation: What This Means for CISOs and the Cybersecurity Landscape

07:12 Tech Round-Up: Intuit's Bill Pay, Microsoft's CoPilot, and More MSP-Centric Updates

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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In today's episode of the Business of Tech podcast, Dave Sobel discusses three important topics. First, he analyzes the White House's new executive order on AI, which covers a wide range of concerns and mandates safety test results and standards for AI system safety. Next, he dives into the international regulatory initiatives on AI and ransomware, highlighting what MSPs need to know about these global efforts. Finally, Dave explores the latest developments in AR, VR, and the right to repair. Tune in to stay informed on these pressing tech issues.

Three things to know today

00:00 A Regulatory Framework for AI: Analyzing the White House's New Executive Order

06:12 International Regulatory Tide Rises: What MSPs Should Know About the Global Initiatives on AI and Ransomware

08:52 AR, VR, and the Right-to-Repair: New Legislative Moves Set the Stage for Tech's Future

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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Supporting the IT services community through insights, analysis, and transparency.

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In this episode, we discuss the latest tech earnings reports and their implications for the industry. Microsoft reported strong Q1 2024 results, with a 13% revenue growth driven by investments in AI and its generative AI product range. Azure and cloud services saw a 29% year-on-year revenue increase, and the company expects continued growth in Intelligent Cloud and Azure in Q2, fueled by AI workloads. Additionally, Microsoft CEO Satya Nadella revealed that GitHub Copilot has gained over 1 million users in more than 37,000 organizations. Stay tuned to learn more about the impact of enterprise spending on cloud growth and the emerging threat to managed service providers.

Three things to know today

00:00 Enterprise Spending Drives Cloud Growth: Key Takeaways from Q1 2024 Earnings Reports

06:31 Octo Tempest: The Emerging Threat to Managed Service Providers and Beyond

08:33 AI in the Spotlight: What to Expect from Biden's 100-Page Executive Order

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

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Supporting the IT services community through insights, analysis, and transparency.

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In this bonus episode of The Business of Tech, host Dave Sobel welcomes Alicia Silberg, an investor and author, to discuss her latest book, "Unemployable: How AI Transformed My Work and My Life." Alicia shares how AI has played a significant role in her life and the inspiration behind writing the book. Tune in to learn more about the impact of AI in the business world.

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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In today's episode of "The Business of Tech," we discuss the recent security breach at Okta, where 1Password became a victim of a customer service breach. We also talk about the challenges faced by defense contractors in meeting cybersecurity standards. Additionally, we explore the dual edges of AI, phishing threats and fraud detection, and the lessons learned from a campus prank involving robots. Lastly, we delve into the strategic choices businesses need to make in the age of AI and automation. Tune in for all the latest updates and insights.

Four things to know today

00:00 When Supply Chains Break: Okta, 1Password, and the Domino Effect of Security Breaches

04:40 The Dual Edges of AI: Phishing Threats and Fraud Detection

06:44 When Robots Go Wrong: Lessons from a Campus Prank

07:56 Adopt or Adapt? Strategic Choices in the Age of AI and Automation

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

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Supporting the IT services community through insights, analysis, and transparency.

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In this episode, we explore the future of IT, discussing the growth of hyperscale data centers and the impact of artificial intelligence workloads. We also delve into the adoption rate of Windows 11 and the challenges posed by stricter hardware requirements. Additionally, we highlight Amazon's embrace of Microsoft 365 and Apple's focus on AI, as well as Stanford's Foundation Model Transparency Index shedding light on AI models. Tune in for these interesting developments and more in the business of tech.

Three things to know today

00:00 From Hyperscale Data Centers to Windows 12: A Glimpse Into the Future of IT

05:31 Amazon Embraces Microsoft 365 as Apple Doubles Down on AI

07:34 Rating the Raters: Stanford's Foundation Model Transparency Index Sheds Light on AI Models

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this episode of "The Business of Tech," host Dave Sobel discusses four important topics. First, he highlights the talent gap in cybersecurity based on data from CyberSeek, which shows that there is still a need for approximately 315,000 more workers in the field. Next, he discusses the scrutiny faced by Okta in their breach response and emphasizes the importance of timely disclosure. He then covers the collaboration between Amazon and Microsoft in combating tech support fraud and streamlining cloud and network management. Finally, he shares the latest offerings that listeners should consider.

Four things to know today

00:00 CyberSeek Data Shows Talent Gap in Cybersecurity; Funding Landscape Adjusts

03:41 Okta's Breach Response Under Scrutiny: The Importance of Timely Disclosure

05:55 Amazon and Microsoft Team Up Against Tech Support Fraud

08:14 Streamlining Cloud and Network Management: Latest Offerings You Should Know

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this episode, we discuss the slow adoption of artificial intelligence (AI) and its impact on IT spending. While generative AI has not significantly affected IT spending, Gartner predicts that this will change in 2025 as more tangible business use cases emerge. Despite this, organizations are still investing in broader AI and automation strategies to optimize efficiency and bridge IT talent gaps. Additionally, we explore the growing market for MSP products, with Scalepad, Huntress, and Compliance Risk making moves. Lastly, we delve into the intersection of AI, healthcare, and football, highlighting the initiatives of Microsoft and Amazon Prime. Tune in to stay informed on the latest developments in the business of tech.

Four things to know today

00:00 The Slow Burn of AI Adoption: Why Waiting Could Be a Mistake

04:45 Artificial Intelligence in Governance: NYC Shows the Good, the Bad, and the Ethical Gray Area

06:58 MSP Product Market Shakes Up: ScalePad, Huntress, and Compliance Risk Make Moves

09:25 Healthcare and Football Through the Lens of AI: What Microsoft and Amazon Prime are Up To

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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