Business of Tech: Daily MSP News & IT Services Analysis

In this episode of the Business of Tech, Dave Sobel discusses the latest corporate studies on remote work and revenue, revealing the link between the two. He also highlights a warning about private equity and shares the U.S. channel growth forecast from the Canalys Forum Keynote. Dave explores the topic of cybersecurity and how cybercriminals exploit legal systems in their attacks. He also covers Microsoft's expansion of copilot AI to Windows 10 and Apple's adoption of RCS. Lastly, Dave shares his big ideas for the week.

Five things to know today

00:00 Remote Work and Revenue: Unveiling the Link in the Latest Corporate Studies

04:27 Private Equity Warning and US Channel Growth Forecast at Canalys Forum Keynote

08:20 Rethinking Cybersecurity: How Cybercriminals Exploit Legal Systems in Attacks

11:06 Microsoft Expands Copilot AI to Windows 10 & Apple adopts RCS

12:45 Our Friday Big Ideas

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

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In this episode of the Business of Tech podcast, host Dave Sobel discusses two major topics. First, he delves into the Microsoft Ignite event and the numerous announcements made by the company. Some of the highlights include partnerships with Google and OneHouse, the introduction of mirroring for database replication, the development of in-house chips for enterprise IT and AI, the launch of NVIDIA's AI Foundry service on Azure, upgrades to Purview for AI data security, and the introduction of new cybersecurity solutions based on generative AI. Microsoft is also focused on unifying threat intelligence and enhancing sales and service operations through AI-driven features, including the rebranding of Bing chat as CoPilot. The second topic covered in this episode is the insights from the ConnectWise IT Nation Connect event.

Two things to know today

00:00 Microsoft Ignite leans into AI with a laundry list of announcements.

05:57 ConnectWise IT Nation Connect Insights and what you might have missed

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

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In this episode, we discuss the importance of clear goals and practical use of AI in achieving faster decision velocity. We explore how companies that invest in technology and utilize AI, analytics, and data technologies are able to make accurate decisions in a volatile and complex environment. The episode also highlights a consumer packaged goods company as an example of successful AI-powered decision intelligence. Additionally, we touch on the FTC's stance on AI and the balance between innovation and consumer protection laws. Lastly, we learn about DeepMind's GraphCast, which has achieved a 90% accuracy in weather forecasting. Don't miss out on the upcoming RejectionCon, where rejected talks from large events will be showcased, with all registration proceeds going to the Rural Tech Fund.

Three things to know today

00:00 Clear Goals and Pragmatic AI Use: Success Factors in Decision Velocity

04:49 FTC's Stance on AI: Balancing Innovation with Consumer Protection Laws

08:41 DeepMind's GraphCast Achieves 90% Accuracy in Weather Forecasting

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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On today's episode of the Business of Tech podcast, we discuss three key topics. First, we explore how U.S. businesses are gearing up for a record-breaking holiday season, despite challenges such as inflation and supply chain disruptions. We delve into their strategies, including targeting young consumers through social media platforms like TikTok and investing in digital marketing and influencer partnerships. Next, we examine the new privacy rules over cybersecurity provided by NIST, highlighting the importance of this guidance for businesses. Lastly, we share the positive outlook of small and medium-sized IT enterprises in the UK, who are optimistic about 2024 and plan to invest £17 billion in their businesses following a resilient recovery from the pandemic. Tune in to stay informed on the latest trends and developments in the world of business and technology.

Three things to know today

00:00 U.S. Small Businesses Gear Up for Record-Breaking Holiday Season, with MSP-specific conditions

05:23 Privacy Rules over Cybersecurity, as NIST provides new guidance

08:24 N-Able’s Third Quarter Results

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Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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Every episode script — with full source links — is posted at:

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In this episode of "The Business of Tech," host Dave Sobel is joined by Abraham Garver, Managing Director at Focus Investment Banking, to discuss the current state of the mergers and acquisitions market for MSPs. Garver provides timely insights into market conditions and shares his expertise on the growth of larger MSPs. With a background in advising on MSP transactions, Garver offers valuable perspectives on the topic. Tune in to gain a deeper understanding of the current landscape in the M&A market for MSPs.

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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In this bonus episode of The Business of Tech, host Dave Sobel interviews Michael Campion, the Chief Science Officer at Scoutr, about bias in AI models in HR technology. They discuss the role of a chief science officer and the benefits and drawbacks of using AI in HR. Michael highlights the pros of using AI in building skills-based models for organizations while also addressing potential concerns. Tune in to learn more about the current state of AI in HR.

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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Every episode script — with full source links — is posted at:

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In this episode, Dave Sobel brings us three important tech news updates. He starts off by discussing ConnectWise's IT Nation announcements, including the shift from Remote Monitoring and Management (RMM) to Unified Monitoring and Management (UMM). ConnectWise UMM aims to provide a more comprehensive solution for backup monitoring and service-level management. Dave also mentions the enhancements made to ConnectWise's Business Management Solutions (BMS) based on partner feedback.

Next, he highlights Comet Backup's partnership with Wasabi and Acronis' launch' of MSP Academy and SAS Alerts, which offers real-time mobile security. He also touches on the topic of self-perception and how AI disruptions are impacting business models.

Three things to know today

00:00 ConnectWise’s IT Nation Announcements: Sidekick, UMM, and more

04:02 Comet Backup Partners with Wasabi, Acronis Launches MSP Academy, and SaaS Alerts Goes Mobile for Real-time Security

05:58 Self-Perception, AI Disruptions to Business models, and Leading Like Lasso

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this episode of the Business of Tech, we cover three important tech news stories. First, OpenAI has introduced GPT-4 Turbo and a customization platform, making AI more accessible. Then, Elon Musk launches Grok, but MSPs should be cautious. Lastly, an AI-generated deepfake scandal in a New Jersey high school raises concerns about teen privacy. Tune in for all the details.

Three things to know today

00:00 OpenAI Broadens AI Accessibility: Introduces Production-Ready GPT-4 Turbo and Customization Platform

05:51 Elon Musk Launches Grok. MSPs should stay away.

07:10 AI-Generated Deepfake Scandal Rocks New Jersey High School, Undermining Teen Privacy

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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Every episode script — with full source links — is posted at:

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In this episode of "The Business of Tech," Dave Sobel discusses the latest trends and news in the tech industry. He starts by highlighting the growing popularity of remote work, with workers prioritizing flexibility over pay amidst the cost-of-living crisis. He then delves into the rise in zero-day exploits and the heightened cyber threats faced by federal networks. Dave also mentions the FCC's contemplation of a major broadband speed upgrade and the adoption of VPN security badges by Bitwarden. The episode concludes with a sponsorship message from Gazinta Mobius, a company that offers accounting automation solutions. The episode highlights a new survey revealing that workers are willing to take a pay cut in exchange for the ability to work remotely, with remote work being highly valued by workers. The data also suggests that workers feel more productive when working from home.

Four things to know today

00:00 Remote Work Reigns Supreme: Workers Prioritize Flexibility Over Pay Amid Cost-of-Living Crisis

03:20 Rise in Zero-Day Exploits: Federal Networks Face Heightened Cyber Threats

05:44 FCC Contemplates Major Broadband Speed Upgrade: Aiming for 100 Mbps Download and 20 Mbps Upload

08:16 VPN Security Badges and Bitwarden embraces passkey

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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In this episode, we dive into the latest tech news. We discuss how AI is dominating the tech landscape in 2024, while the cybersecurity talent gap continues to widen. Apple beats earnings expectations, but their hardware business slumps, and we explore the potential of AI and mixed reality on the horizon. Microsoft puts a limit on AI use as part of their secure future initiative, and we examine the advancements in multimodal AI. We also share significant market perspectives, including the ranking of AI as the most important technology globally in 2024, along with other top technologies like extended reality, cloud computing, 5G, and electric vehicles. The episode concludes with a discussion on key priorities for the coming year, such as digital twins, 6G, quantum computing, sustainability, and cybersecurity.

Three things to know today

00:00 AI Dominates 2024's Tech Landscape as Cybersecurity Talent Gap Widens Despite Rising Tech Salaries

05:26 Apple Beats Earnings Expectations but Hardware Slumps; AI and Mixed-Reality on the Horizon

07:57 Microsoft Puts a Limit on AI Use Amidst New Secure Future Initiative and Advances in Multimodal AI

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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