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On this week’s episode of Service Drive Revolution, Chris and Coach Christian discuss the prospect of utilizing tablets and video inspections in the service drive. There are perks to using these technologies, that’s undeniable. It’s more a question of why a dealership is considering implementing them. The biggest benefit is that by using them, you’re setting a consistent process in place, and that’s really the overall goal. There are cheaper and potentially better processes to try out before resorting to these somewhat costly technologies. That being said, if your dealership is already performing at a high level, you may be in a good position to try it out.

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