On this Drive By episode, Chris offers some advice to a dealership struggling with the lack of loaners and rentals. It's vital to offer the customers some options and ensure them that you're there to help and navigate them in a positive manner. Chris also answers a question about the importance of customer perception. Sometimes it can be hard to move up in the automotive industry and Chris provides some helpful tips on how you can stop blaming customers for bad outcomes and turn the focus on yourself. Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup