The cleaning industry is bigger—and more complicated—than most people realise. In this episode, we pull back the curtain on the grey economy, exploring the realities of cash-in-hand work, exploitation, and the challenges facing both cleaners and cleaning businesses.
Join us as we discuss:
The true scale of the grey economy in domestic cleaningWhy cash-in-hand work puts cleaners at risk of exploitation and underpaymentHow VAT and minimum wage laws impact business growth and cleaner livelihoodsThe dangers of neglecting insurance and proper employment practicesCultural attitudes towards cleaning services—and why they matterWhat the UK can learn from European countries fighting the grey economyThe legalities of cash payments and the importance of documentationHow potential VAT changes could reshape the future of the industryKey takeaways:
The grey economy in cleaning is widespread and difficult to trackCash-in-hand work, while common, leaves cleaners vulnerableUndercharging is harming both individual cleaners and the industry as a wholeInsurance and proper training are crucial but often overlookedVAT thresholds can make or break cleaning businessesLondon’s cleaning market has unique challenges and opportunitiesCultural perceptions continue to impact the status and treatment of cleanersChapters:
00:00 Understanding the Grey Economy in Cleaning10:05 Exploring Solutions to Exploitation20:01 The Impact of VAT on the Cleaning Industry26:40 Future of the Cleaning Industry and VAT ChangesTitles to consider:
The Hidden World of Cash-in-Hand CleanersExploitation in the Cleaning IndustrySound bites:
"They could earn a good income.""It does damage our industry.""It inhibits growth."Whether you’re a business owner, a cleaner, or just curious about the realities behind the scenes, this episode offers honest insights and practical ideas for building a fairer, safer cleaning industry.