We experience and respond to events—what’s in front of us now. But often, if we want to change events, we need to take a longer view and see patterns and system dynamics.

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7 Rules for Positive Productive Change is available on Barnes and Noble, Amazon, or from the publisher. 

I talk a lot on this podcast about tiny changes, changing systems and creating environments where something new might emerge. But that involves working with other people. How you show up as a change artist makes a difference. So in this episode, I’m going to talk about use of self—how showing up, empathizing, and connecting matters.

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7 Rules for Positive Productive Change is available on Barnes and Noble, Amazon, or from the publisher. 

We’re trained to think big, to go for that big hairy audacious goals, to go big or go home. But when it comes to making complex changes in your organization, tiny  may be the way to go.

Explore more about micro shifts:

Steering Signals

https://changebyattraction.simplecast.com/episodes/steering-signals

Four Questions for Evaluating Experiments 

https://www.estherderby.com/4-questions-for-evaluating-experiments/

Change Artist Super Powers: Experimentation 
https://www.estherderby.com/change-artist-super-powers-experimentation/

 

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7 Rules for Positive Productive Change is available on Barnes and Noble, Amazon, or from the publisher. 

Adaptive Capacity is the ability to respond to change—whether that change is an adverse market event, a fabulous opportunity, or learning from experience. Unfortunately, many organizational habits sap adaptive capacity. 

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7 Rules for Positive Productive Change is available on Barnes and Noble, Amazon, or from the publisher. 

Usually, I talk about how to nurture change, once you are already in a position to do that. In this episode, I’m going to talk about contracting. Because contracting can make the difference between a successful engagement and a disappointing one—whether you are an employee or an external consultant or coach. Contracting sets the tone.

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7 Rules for Positive Productive Change is available on Barnes and Noble, Amazon, or from the publisher. 

What the organization came from and what it is like now, influence where it can go. Organizations don’t leap forward toward some abstract potential.  They shimmy and mosey to the next best thing they are capable of—based on what is and what has been. 

In this episode I’ll share two of the things I try to learn about when I enter a new organization to understand where they come from:  the latest change, and the persistent stories.

I mention the SEEM model, one of the lenses I use to understand what I’m seeing in organizations. You can download an introduction to the SEEM model here. 

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I recently had a fascinating conversation with Matthew Carlson, a senior consultant at Industrial Logic. We talked about what is different about adopting agile methods in 2021 vs. 2001… and how those differences play out for the people who work in organizations and those who hope to help them adopt agile methods.  

Join me and special guest Matthew Carlson for a rich conversation about considering context and respecting the structures and pressures that shape the adoption of not-so-new-innovations.   

Read more about Matthew here: https://www.industriallogic.com/people/matthew/

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7 Rules for Positive Productive Change is available on Barnes and Noble, Amazon, or from the publisher. 

Some people think that empathy has no place at work…that work requires hard-nosed logic and checking your emotions at the door. They believe empathy means never hurting anyone’s feelings. 

But empathy doesn’t mean you have to coddle people or feel the same way they do. It means acknowledging other’s feelings, thoughts and view are valid, whether you agree with them or not. Most importantly, empathy smooths the road to forward movement and problem-solving.

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7 Rules for Positive Productive Change is available on Barnes and Noble, Amazon, or from the publisher. 

When making a change or fixing a problem, most companies consider the outcome they want to achieve—what will be different—and how they’ll measure that. But outcomes can take a long time. In the meanwhile, how do you know things are going the way you hoped?  How do you make adjustments if needed?  That’s where steering signals come in. Interim measures and subtle signs that help you find the way.

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When you listen, you convey that the other person has something valuable to share—which helps equalize status. If your response indicates you understand the clients world, their confidence in your ability to help grows. 

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7 Rules for Positive Productive Change is available on Barnes and Noble, Amazon, or from the publisher.