Airline loyalty programs are supposed to reward us… but lately, they feel more complicated than ever.

In this episode, Steph and Andrea break down how airline status actually works, from points vs tier credits to alliances like oneworld and Star Alliance. They share the ways they've earned status, the hacks we’ve used, and the psychology behind why it’s so easy to get sucked in.

With recent changes from Qantas and British Airways shifting towards spend-based models, they also unpack what these updates really mean for regular travellers. Is elite status still worth chasing, or are we all just very well-trained customers?

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