Chatter that Matters

It's the decade of disruption. What we know and understand about education, healthcare, consumerism and capitalism, is being rendered obsolete by forces of change so numerous, swift and impactful, it's sometimes hard to keep up. Artificial intelligence, the platform economy, new digital business models, etc. How do we make sense of this all?

In conversation with Corby Fine, I discuss the influences and implications that technology will have on humanity, exploring our future role as a society and individuals identifying some of the key technologies driving this change.

Technology with purpose (2:20) Corby, a Ryerson University graduate with an MBA in technology management (Phoenix), shares his passion for technology and his journey from selling viagra to running a digital bank brand.

Culture - it the cheapest thing to change (4:49) Cory shares his thoughts and experiences on culture underpinned by the idea that "culture is the cheapest thing to change." Listening to others opinions, being empowered to do what's right and not what's expedient, taking a long term view and focussing more on people than technology.

The new-age businesses model (9:14) Exploring the challenges legacy businesses face in an age where the business model has fundamentally shifted. A more agile and responsive business model prevails, with those organizations adopting the new model benefiting not only from cost savings but also from simplifying the experience customers have with them.

The platform economy (11:16) Data-driven applications and services, requiring less effort and reducing transactional friction is giving consumers unprecedented power. Customer loyalty is up for grabs and the question begs: who owns the customer? Cory and Tony discuss the risks and pitfalls of this new economy - immediate gratification, data predictive modelling and personalization.

Fair exchange of value (15:18) When we part with our data, can there be a fair exchange of value between the individual and the enterprise? Cory explains how fair value can be achieved, as an individual and as an organization that builds products and experiences for customers.

Data changes the face of democracy (17:18) Balancing the drive for innovation against the need to act responsibly. We learn more about Corbys guiding rules he applies to his and his teams' efforts in developing products, acting with empathy and compassion while still innovating.

Advice to others & looking forward (21:32) In your career journey, seek diversity. Diversity of thought, experience, opportunity, jobs, function and bosses. Seek out your passions and figure out what can you do to learn about them - be inquisitive. Conversational interfaces are the next big technological transformation, inherent with ethical challenges and more practical implications for brands.

Closing (28:03) Tony Chapman shares his insights and learnings: - Put the customer first. Understand their journey and how you can help them get to their destination - Create a culture where risk-taking is encouraged - Show some humanity, "use their name"

Links and References

Softbank - https://www.softbank.jp/en/ Uber - https://www.uber.com/ca/en/ Uber Eats - https://www.ubereats.com/ca

Follow Tony Chapman

Website - https://tonychapmanreactions.com Twitter - https://twitter.com/TonyChapman Linkedin - https://www.linkedin.com/in/tonychapmanreactions/

Are we real with climate change? Are we separating fact from fiction, hearing arguments from both sides for a balanced opinion on climate change? Should the claims of climate catastrophe be believed and taxed?

In this episode, I interview Tom Beakbane, a scientist by training, an entrepreneur by choice. Tom is a family man, loves the outdoors, and a leading brand strategist. Tom put his reputation on the line to create a platform called www.climaterealismcanada.ca to add his voice to a global roar that is challenging the narrative of climate catastrophists. Tom is putting forth an alternate point of view on climate change, which he is basing on climate science and what's required to address these challenges in Canada. His comments on carbon and carbon tax are worth the price of listening alone.

From science to branding (3:19) Tom's journey from his studies in the UK to building a diverse career in Canada. Combining his science-based academic background with writing skills and his love for painting, Tom enters the world of packaged goods and brand communications. Tony and Tom's paths soon cross. https://climaterealismcanada.ca/climatescience_no/

To climate change (6:13) After one of his annual backcountry ski trips in the Rocky Mountains, Toms journey into the realm of climate change and climate science begins. A self-described "unlikely candidate", and initially dismissive, his interest increases as he realizes that the medias headlines were not representative of what real scientists were thinking. https://climaterealismcanada.ca/reality-not-propaganda/

Climate realism (13:18) With the launch of www.climaterealismcanada.ca, a stand is taken against Canadas' climate change propaganda. Tom realizes that Canada has no real plan to balance the needs for energy development, consumption and climate change. Taxing consumers and industries is not the answer - it certainly doesn't spur on innovation to develop alternate forms of energy.

The truth about carbon dioxide (16:50) Tom explains how Al Gores documentary "An Inconvenient Truth" has influenced climate change science and how carbon dioxide was hijacked for convenience. There is no catastrophe - the forecasts were wrong - and we have many more environmental issues to deal with aside from carbon dioxide. https://en.wikipedia.org/wiki/An_Inconvenient_Truth https://climaterealismcanada.ca/reduce-pollution/

A climate catastrophe. Really? (25:02) We will not be burning up in 20-30yrs time says, Tom. There is no credible evidence or scientist that supports the climate catastrophe position. We need policies that are beneficial to both the environment and Canadians and we need to teach our kids not to be afraid of the future. https://climaterealismcanada.ca/no-climate-emergency/

Fossil fuel - changing the narrative (29:04) If we are going to replace fossil fuel, Canadians will need real and viable alternatives. We need adult conversations, not panic. Conversations not only about the science of climate change but also about the intersection of energy and environmental policy. https://climaterealismcanada.ca/policy/

How can you help? (31:58) - Be informed. Learn, question and understand the issues and science of climate change - Push back on the climate catastrophists - Don't be hypocritical

Closing (33:50) Tony Chapman shares his insights and learnings: - Open your mind to other peoples opinions - Listen generously, be curious and form your own opinions - Have the courage of your conviction - Fight your way to the middle ground

Links and References

Climate Realism Canada - https://climaterealismcanada.ca/ Follow Climate Realism on Twitter - https://twitter.com/CanadaRealism Follow Climate Realism on Facebook - https://www.facebook.com/Climate-Realism-Canada-111968553644836/

European Climate Realist Network - https://ecr.network An Inconvenient Truth https://en.wikipedia.org/wiki/An_Inconvenient_Truth Al Gore - https://en.wikipedia.org/wiki/Al_Gore Intergovernmental Panel on Climate Change (IPCC) - https://www.ipcc.ch

Follow Tony Chapman Website - https://tonychapmanreactions.com Twitter - https://twitter.com/TonyChapman Linkedin - https://www.linkedin.com/in/tonychapmanreactions/

Healthcare is at a crisis point. An aging population that is demanding more and less. More life and longevity, with less friction and wait times, and a time when the health sector is straining to do more with less. Add to this pressure new viruses, superbugs, and climate chain and the essential question is about sustainability.

The only path forward is to reimagine and reinvent the sector. Can it be done? Paul Hemburrow, one of the founders of HealthHub thinks so if all parties are willing to make the patient the hero, and their quest to get healthy the focal point.

I first met Joe Jackman 25 years ago. He impressed me then like he continues to impress me now. He has led, from a strategic, creative and human viewpoint, the reinvention of some of the world's leading brands. He has passion, personality, persuasion and persona. In this podcast we talk about his extraordinary career and his new book, The Reinventionist Mindset, which I recommend to anyone who wants to roar into the 2020's.

A brand new decade should include a brand new you. In 3 months you can dramatically improve your mind and body to prevent disease, and slowing down your ageing process. You will look and feel much younger. You will improve your energy and sex drive and counter years of partying. No pills or magic bullets.

In this podcast learn how you are a bitch to the food that strips you of minerals, inflames your body, compromises food absorption, and decreases your circulation.

Learn the difference between deficiency, sufficiency and toxicity.

Focus on just three things to let you race on a path to a much healthier you.

And after listening to this podcast, my bet is you put aside your pencil to write New Year's resolutions and instead reach for a tape measure.

The final segment in my conversation with the extraordinary Gunn Sikk. 30 minutes to improve your next 30 years.

Please comment, share and let us know what you think.

In part two of my three-part podcast with Gunn Sikk on your health, we talk about the popular Netflix documentary, The Game Changers, presented by #JamesCameron, #ArnoldSchwarzenegger, #JackieChan, #LewisHamilton, #NovakDjokovic, and #ChrisPaul.

The Game Changers showcases the significant performance advantages that happen when someone switches to a plant-based diet.

I asked Gunn if he feels this movie is more fact or fiction and how he feels about a plant-based diet?

His answers might surprise you.

If you didn't tune in last week, let me state my personal belief that Gunn Sikk is one of the smartest people I have ever met. He has devoted his life to understanding the human body and why our health and ability to prevent disease, live to our fullest and slow down our internal aging clock is based in large part in what we consume. Gunn has a brain where he can combine his hypothesis with synthesis from thousands of studies that he has read to draw conclusions and to lay out a path that all can follow.

Gunn Sikk is one of the smartest people I have ever met. Articulate, passionate and consumed by the human body, our chemistry and our biology. Gunn agreed to do a three-part Chatter that Matters podcast with me. His advice is simple, there is no voodoo or superfood, just smart advice. It's worth your and your families time and health to listen.

I ask Gunn questions like:

Can you slow down your internal aging clock?

Be the person that looks 20 years younger?

Improve your brain, increase your energy and sex drive?

Cure versus mask disease with medicine?

Is our tap water healthy? Meat? Plant-based diets?

Is the movie Game Changers fact or fiction?

Gunn Sikk works with world-renowned individuals, leaders, celebrities and athletes. Gunn's belief is that we are mostly' We are what we eat'. Genetics only play a small part in how we live and how long we live.

Episode one: click - https://lnkd.in/d3u6ZbR or subscribe to Chatter that Matters wherever you get your podcasts.

Part 2 and 3, will arrive the following Tuesday's.

Eat well. Be well. Listen Well, Share and Subscribe.

Will there ever be homes for the homeless? Will the marginalized always be outside the margins?

Tough but essential questions as we are all one society.

In today's podcast, I interview Rudy Ruttimann, Co-founder and Executive Director of Sketch Working Arts. SKETCH enables Toronto's homeless and marginalized youth, aged 16 to 29, to pursue art, music, dance, woodworking, digital media, leadership, culinary arts and so much more. SKETCH isn't a shelter; it's a place to learn practical skills that lead to self-sufficiency and build agency and self-worth.

This podcast isn't about impossibilities; it's about possibilities: building self-esteem, confidence, and conviction. Being accountable and making your path in life a matter of choice, not chance.

Rudy offers some extraordinary insights and lessons that not only apply to the marginalized but to all of us as individuals, as Parents, Leaders and, as Human Beings.

The Experience Economy is growing while the Materialistic is Stalling. How do you compete when what you offer - a service or experience, is less tangible than a product?

This week on #ChatterthatMatter, Tony Chapman dives into the tourism sector to make his case for 'it's not what you offer but why you matter'

The podcast travels back to the birth of tourism, to the present to provide insights and ideas that can apply to anyone in the services sector.

If you like this you can also go to two other podcasts that show the path to differentiation. Are you Starving for Attention and Have you ever stepped inside someone else's shoes?

Tourism represents 10% of the world GDP and 10% of the employment, so there is a lot to learn that can be applied to the services economy.

How did this industry get so big? Why is it of such importance locally and globally? How do you attract the attention of customers and employees?

How do personal experiences created through insights on what the customer values fuel your #marketing, #selling, #culture and overall #operations?

Why does all of the above apply to anyone competing in the Experience economy?