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Employee Training, Where Are You Headed Next?
Coach Chris Cotton
AutoFix-Auto Shop Coaching
Visit Auto Shop Coaching website HERE.
940-400-1008
Email Chris: [email protected]
AutoLeap Link: https://bit.ly/3n5qW2M
Shop owners making decisions on people procrastinate and hurt their business without listening to what their gut is telling them. Your people know!
Coach Chris Cotton
AutoFix-Auto Shop Coaching
Visit Auto Shop Coaching website HERE.
940-400-1008
Email Chris: [email protected]
AutoLeap Link: https://bit.ly/3n5qW2M
Leadership Gold: Chapter 10, Don't Send Your Ducks to Eagle School!
Three Reasons Not To Send Your Ducks to Eagle School
1. If you send ducks to eagle school, you will frustrate the ducks.
2. If you send ducks to eagle school, you will frustrate the eagles.
3. If you send ducks to eagle school, you will frustrate yourself
Know what you are looking for!
Application Exercises
Mentoring Moment
Coach Chris Cotton
AutoFix-Auto Shop Coaching
Visit Auto Shop Coaching website HERE.
940-400-1008
Email Chris: [email protected]
AutoLeap Link: https://bit.ly/3n5qW2M
To see how the leader is doing, look at the people!
The Leader is Responsible!
Revealing Questions to ask about Followers:
1. Are the people following?
2. Are the people changing?
3. ARe the people growing?
4. Are the people succeeding?
Application Exercises:
1. Are your people follwing you?
2. How do you keep score?
3. Do you believe in your people?
Coach Chris Cotton
AutoFix-Auto Shop Coaching
Visit Auto Shop Coaching website HERE.
940-400-1008
Email Chris: [email protected]
AutoLeap Link: https://bit.ly/3n5qW2M
Overcoming the Victim Mindset
What is a victim mindset?
A victim mindset is when someone feels that bad things keep happening to them no matter what. at the root of this mentality is that none of these circumstances or situations are their fault.
What causes a victim mindset?----------No one is born a victim. A victim complex isn't a personality trait — it's learned behavior. In fact, victim syndrome could be considered a type of learned helplessness. Learned helplessness is a phenomenon in psychology where people who have traumatic experiences feel that they can't escape it, no matter what they do.
Here are some circumstances that might result in developing a victim mindset as a coping mechanism:
Trauma-------If a person has experienced a traumatic situation in their youth, they may feel like life is inherently difficult and there's nothing they can do to make it better. This is a key way that learned helplessness develops. Victims may feel that no one understands them or that they can't trust anyone to help them.
Manipulation------Some people enjoy the attention and sense of control that victimhood brings. Even though they feel like they lack control over the circumstances in their life, they thrive on validation and sympathy from others. Being able to get other people to stop and help them — or at the very least, feel sorry for them — helps them retain a sense of importance and control.
Lack of accountability--------People may respond to low standards or expectations by playing the victim. Whether because someone else has always stepped up to take responsibility, or because people don’t expect much, being “out of control” becomes comfortable. Victimhood provides anonymity and protection. When you’re never at the wheel, things are never your fault.
Avoidance--------Sometimes we are more afraid of our own success then we are of our failure. Giving up responsibility for ourselves and our actions makes us feel like we don't have to be accountable for what we say we want. Chasing our dreams requires a degree of vulnerability, resilience, self-confidence, and willingness to grow — none of which you need if you just play the victim card.
Take your life back into your hands----It can be hard to feel like your life is under your control when bad things keep happening. This is especially true when success feels slow — and failure feels overwhelming.
Coach Chris Cotton
AutoFix-Auto Shop Coaching
Visit Auto Shop Coaching website HERE.
940-400-1008
Email Chris: [email protected]
AutoLeap Link: https://bit.ly/3n5qW2M
I do not believe that anyone that works in the Automotive Service and Repair Industry would argue with the fact that there is a shortage of good technicians in our industry. In fact, 9 out of 10 shops that we work with today (or for that matter in our industry) need a good technician and I would also say that for 10% to 20% of those shops the lack of good technicians is a serious problem causing them to lose customers, profits and sleep.
So Why are we in this position?
That’s great Chris, Now what’s the solution?
First: We make it cool to become a technician/mechanic and we dramatically increase the pay for every technician in the industry immediately.
Second: We take $5 of the increase and make sure we have a full benefit package.
Third: We take the other $5 of the increase and join a non-profit organization that will market to the mothers and fathers out there!
Lastly, every shop owner books an appointment at a college, auto tech school or high school and ‘volunteer’ their time to talk to the students, teachers and administrators about our incredible industry.
Coach Chris Cotton
AutoFix-Auto Shop Coaching
Visit Auto Shop Coaching website HERE.
940-400-1008
Email Chris: [email protected]
AutoLeap Link: https://bit.ly/3n5qW2M
This is a tough one! Me talking about defining moments in my life. You're just going to have to listen to find out more. IF suicidal and or domestic violence situations could trigger you, then you may choose not to listen. Also, I use my everyday adult language..........if you need help, ask for it. There are people that can help you get what you need.
I love you and wish you all the best.......................don't ever forget that!
988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline (now known as the 988 Suicide & Crisis Lifeline), and is now active across the United States. https://988lifeline.org
National Domestic Violence Hotline: 1-800-799-7233
Coach Chris Cotton
AutoFix-Auto Shop Coaching
Visit Auto Shop Coaching website HERE.
940-400-1008
Email Chris: [email protected]
AutoLeap Link: https://bit.ly/3n5qW2M
Watch the Episode on YouTube
Hunt Demarest, CPA, Paar Mellis and Associates, Business by the Numbers Podcast
Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast
Kim and Brian Walker, Shop Marketing Pros, Auto Repair Marketing Podcast
Chris Cotton, AutoFix Auto Shop Coaching, Chris Cotton Weekly Blitz Podcast
Connect with the Podcast
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Buy me a coffee
Important Books
Let’s start with: What is Success? The accomplishment of an aim or purpose.
If you’re struggling to define what a successful life means, I have two pieces of good news for you:
It’s never too late to start over.
You get to write your own definition of success.
1. What is success to you?
2. Success has no deadline!!
3. What does success mean to me?
4. What does success mean to you?
5. What does success look like?
6. How do you define success?
Coach Chris Cotton
AutoFix-Auto Shop Coaching
Visit Auto Shop Coaching website HERE.
940-400-1008
Email Chris: [email protected]
AutoLeap Link: https://bit.ly/3n5qW2M
AutoLeap Link: https://bit.ly/3n5qW2M
The Rest of the Story
As leaders, we always face criticism. We dish it out too. Some of it is helpful, and some of it is not. Like medicine, it all depends on administration and dose. But here’s the problem: If we’re quick to judge, we’re upping the odds that we’ll misdiagnose and seriously hurt someone.
With that in mind, there are at least three reasons we should be slow to judge.
1. WE SOMETIMES DON’T HAVE THE FULL STORY
2. WE OFTEN PROJECT OUR OWN ISSUES
3. WE USUALLY REGRET IT LATER
Criticism is like medicine. It’s poison unless carefully administered at the right dose. Michael Hyatt
Coach Chris Cotton
AutoFix-Auto Shop Coaching
Visit Auto Shop Coaching website HERE.
940-400-1008
Email Chris: [email protected]
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