Trust is a cornerstone of society. It’s the seminal component that’s required for everything to work, including everything in business. Professor Sandra Sucher says that trust at every level of business and society has never mattered as much as it does right now.

In this episode of Follow Your Different, Professor Sandra Sucher talks about The Power of Trust, and how companies could earn, lose, and regain people’s trust. So if you are interested in learning about the different levels of trust across different levels in business, stay tuned to this episode.

When asked what she thinks is the most important thing to learn about trust, Professor Sandra points out that it is important to know that trust is a type of relationship. It’s a relationship of almost like trusting your vulnerabilities to another person and believing in their actions.

While not entirely quantifiable, this insight makes us aware of how we should handle trusting another person, whether in business or in our daily lives.

“This is not like terra incognita, to any of us. And it says the trust is something you can get your arms around. It’s not ether, nor magic. And it’s not fairy dust. It’s resolved.” – Professor Sandra Sucher

Knowing this, we now have an idea as to where to think about how we can become a trustworthy person.

One of the things Professor Sandra have found in their research is that developing culture in a company is also based on trust.

People often associate culture as a kind of reputation management, more on handling how people think about them and the company. Though it’s better defined as building trust from within. When the people in your company trust the management and the company, they will be more invested in making it better. They trust that the company is doing its best, so they should do their best as well.

“So if you don’t have trust inside the company, kiss it goodbye. It’s not going to get it outside the company.” – Professor Sandra Sucher

Professor Sandra also defines trust as a judgement call people make, based on different factors that they perceive from someone. In terms of business, it could be with regards to their competence, their motives, and whose interests they are serving, among other things.

Another thing to note is that people also focus on how companies treat their people. So it’s not just about getting results. How you accomplish your goals also matter.

Professor Sandra thinks that one of the key things that set them apart from other research is their focus on Impact. While that previous point pertains to knowing how they interact with equals and those who work below them, a person or company’s impact pertains to how they affected others with their actions, whether directly or indirectly. This is quite important because then, you are basing your judgement on actual experience rather than information from second to third hand information.

With all this information, at hand, we make our judgement call. Are they competent? Do they care about other people’s interest? Have their actions impacted you in some way? If that was the case, did they take accountability for unintended impacts?

So while you can’t entirely quantify how Trust can be gain or lost by a company, having these parameters to have an estimate is a great way of gauging the current level of trust.

To learn more about Professor Sandra Sucher and The Power of Trust, download and listen to this episode.

Sandra Sucher

Sandra Sucher is a professor of management practice at Harvard Business School, where she has been teaching for the last twenty years. She’s an advisor to the Edelman Trust Barometer, and has spoken about trust at Edelman and numerous companies and at Harvard Business School events.

She provides expert commentary for Bloomberg, The New York Times, The Washington Post, The Wall Street Journal, NPR and Fortune.

Prior to teaching at Harvard, Sucher had a two-decade career as a senior level executive and business ‘fixer,’ specializing in uncovering complex organization problems and creating new ways to address them.

She lives in Massachusetts.

Learn more about Sandra: Harvard Business School Profile

LinkedIn: in/Sandra-Sucher

Twitter: @SandraSucher

Check out her new book: The Power of Trust

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

We are living at a time where the world needs breakthroughs more than ever. People who want to develop the ability to create a different future have never been more in demand. Though in order to do this, we need models and framework, as well as ideas and inspiration to help create those breakthroughs in our lives and businesses.

In this episode of Follow Your Different, Dr. Michael Wade shares with us on how to see the world with fresh eyes and the power of different thinking. He also explains how to navigate such that your breakthroughs can actually come to life, and so much more!

Professor Michael Wade’s new book, Alien Thinking, blows open much needed research and insight in this regard. ALIEN is actually an acronym that he and his co-authors came up with, and it stands for Attention, Levitation, Imagination, Experimentation, and Navigation. If you want to know the story behind it, stay tuned to this episode.

The conversation starts of by establishing their definition of a breakthrough. When talking about a breakthrough, Dr. Mike thinks that it should be something a large improvement, or something that hasn’t been done before. It has to be enough to take something to the next level.

“It’s not just having an idea, which is hard enough. It’s about taking that idea and kind of break through the process to become a breakthrough solution.” – Dr. Michael Wade

Which is not to say that small changes and incremental innovation is bad. They are great for optimizing those big breakthroughs you have further down the line. It can also help you reach some short-term goals for yourself. Dr. Mike just chooses to focus on studying and looking an eye out for breakthrough innovations.

When asked why people seem to find it easier to go incremental than exponential, Dr. Mike thinks that we are simply not built for it. It takes extra effort to break away from the norm and challenge our usual assumptions about how things are done.

If you can’t even bring yourself to challenge those assumptions and preconceptions, making a breakthrough will just be a pipe dream.

Dr. Mike talks about how they try to break down what it means to do something original in an original way. This is because having an exponential or radical innovation often requires being original.

Which is why the title of the book, Alien Thinking, fits so well with the idea. Aside from the acronym it stands for, the metaphor of the alien can help you see things in a fresh perspective.

“Every day, we go through life without really questioning things after a while. So what we’re challenging people to do when they read the book is to see the world like an alien, and see things for the very first time without preconceived notions about the way things should work. So a lot of what we talked about in the book is about is about how to do that how to regain that ability to see things in, in new ways with fresh eyes.” – Dr. Michael Wade

To hear more from Dr. Michael Wade and how to see the world through Alien Thinking, download and listen to this episode.

Michael Wade is a Professor of Innovation and Strategy at IMD and holds the Cisco Chair in Digital Business Transformation.

He is the Director of the Global Center for Digital Business Transformation.

His areas of expertise relate to strategy, innovation, and digital transformation.

He obtained Honours BA, MBA and PhD degrees from the Richard Ivey School of Business, University of Western Ontario, Canada. Previously, he was the Academic Director of the Kellogg-Schulich Executive MBA Program.

Michael has been nominated for teaching awards in the MBA, International MBA, and Executive MBA programs.

Michael has published works on a variety of topics, including digital business transformation, innovation, strategy, and digital leadership. He has published nine books, more than a hundred case studies and articles, and appears frequently in the mainstream media. One of his articles was among the top 20 cited articles in business, management and accounting worldwide for five years, according to Scopus (the largest abstract and citation database of peer-reviewed literature).

His Latest book, published in 2019, is Orchestrating Transformation: How to Deliver Winning Performance with a Connected Approach to Change. His previous book, 2016’s Digital Vortex: How Today’s Market Leaders Can Beat Disruptive Competitors at their Own Game won multiple awards and has been translated into five languages.

Professor Wade has been named one of the top ten digital thought leaders in Switzerland three times by Bilanz, Le Temps, and Handelszeitung, most recently in 2020.

At IMD, Professor Wade directs a number of executive programs related to digital transformation, including Digital Execution, Digital Transformation for Boards, and Digital Disruption. He also founded and directs Europe’s first and largest program for executives on digital, Leading Digital Business Transformation.

He has directed custom programs related to strategy and digital business transformation for Vodafone, AXA, Tetra Pak, Honda, Gazprom, Credit Suisse, and Cartier, among others. Michael provides consulting services, executive education, and expert evaluations to several public and private sector organizations on strategy and digital transformation.

He sits on a number of corporate boards as an advisor on digitization and business model disruption. He has lived and worked in Britain, Canada, Japan, Norway, Costa Rica, and Switzerland.

IMD.org

LinkedIn: in/MichaelWade

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

We are living in a time of historical, cultural, and racial consequence in the United States. People are asking very big questions about fundamental design points around their life. How do they want to work, live and play? Many thoughtful Americans are also asking themselves about our country’s design, and the kind of future they want for themselves and their family.

In this episode of Follow Your Different, we talk about all these and more with Pastor Quentin Mumphery. Pastor Quentin is a native of Chicago’s South Side and is the founder and senior pastor at New Hope covenant church.

Pastor Quentin is also the co-author with Eddie Yun, Pastor Dave Ferguson and myself, of a Harvard Business Review post about justice deposits, encouraging people, people in companies for that matter to move some of their cash deposits to black owned banks. If you want to learn more about it, stay tuned to this episode.

Pastor Quentin shares how he grew up on the south side of Chicago, and some of his influences growing up. He muses that Chicago has always been a great yet troubled city, and has the best and worst of everything.

Everyone is exposed to the same extremes, though their reactions can be quite different. People clamor for change and a better future, while at the same time focus on finding ways to live at the moment. This dynamic tension of sorts is the reality that each of us is living with at the moment, and which Pastor Quentin hopes to understand.

“I’m a believer that people want the best, but sometimes do the worst. And I think that part of that is just the human condition.” – Pastor Quentin Mumphery

Pastor Quentin talks about his inspirations in church, and how they approach serving the Lord and the community in different ways. As a teen in a youth ministry of the church, they would go where the hurting people were. Whether it was the best place in town or places where you wouldn’t normally expect a man of cloth to be in, they would go and pray.

“Part of what I believe it means to be a man of God and a man of faith is that we don’t just run and turn our head when trouble is there. The scriptures call us to be soft and light. And I believe part of that is showing up where light is needed.” – Pastor Quentin Mumphery

When given the example of St. Christopher, Pastor Quentin wholeheartedly agrees and states that there are a lot of ways you can serve God. You just have to find the best way you can do it.

Pastor Quentin talks about the theological and philosophical sides of being good or bad. We often see people do bad things and justify them because they are doing it for a good cause. But according to who though? If you flip that and see it from the other side’s perspective, you’re the bad one doing the awful things to them.

“I tell this to people all the time, too. I said, every one of us are the villain in someone’s story. The thing is when we tell our own story, we’re always the hero. We’re always the hero, right? Anything bad to happen, it’s always someone did this to me.” – Pastor Quentin Mumphery

So Pastor Quentin tells us to keep this question in mind: “Who determines whether you’re good?” It will help in considering other people’s perspective, and prevent the mindset of always having the moral high ground on things.

To hear more from Pastor Quentin Mumphery and his questions for America, download and listen to this episode.

A native of Chicago’s south side, Pastor Quentin M. Mumphery is the Founder and Senior Pastor of New Hope Covenant Church, A contemporary urban church with classic experience in a modern environment, located on Chicago’s south east side.

Pastor Mumphery previously served as Lead Pastor of Windsor Park Lutheran Church, as well as Associate Pastor of New Life Covenant Church Southeast, under the leadership of Pastor John Hannah. Pastor Mumphery received his foundation in the Kingdom at the Salem Baptist Church of Chicago, where he accepted his call to ministry as a teen in the Youth Church.

In addition to his pastoral role and civic leadership, his servitude extends extensively in the field of education. Pastor Mumphery serves as a Vice President for a national education management organization, working with high-risk youth in many of the most challenged communities in the country. Pastor Mumphery is a graduate of Whitney M. Young Magnet H.S and the University of Illinois at Chicago. He also received his Master’s degree from North Park Theological Seminary.

A prolific preacher and teacher, Pastor Mumphery is committed to excellence in preaching through strong biblical exposition, powerful demonstration of the Holy Spirit’s power, as well as relevant ministry outside of the walls of the church to uphold the cause of the poor and oppressed.

Website: New Hope Covenant Church

Follow Pastor Quentin Mumphery: New Hope Covenant’s Pastor

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

According to NOAA, the US National Ocean Service scientists estimate that 50 to 80% of the oxygen production on earth comes from the ocean. Furthermore, the ocean absorbs 50% more carbon dioxide than the atmosphere does. Scientists also estimate that about 1 million species of animals live in our oceans. So to say that the oceans matter is an understatement. It’s a fact that our oceans are the reason for life on our planet. Our guest today Captain Paul Watson says, “We are the ocean.”

In this episode of Follow Your Different, Captain Paul Watson shares his experience as a Sea Shepherd and what it takes to dedicate your life to be on a cause that matters to you. Captain Paul Watson is the founder of Sea Shepherd, a nonprofit focused on saving marine wildlife through direct interventions with poachers and the like. He was also a co-founder of Greenpeace, and talks about why he parted ways with the organization.

That said, whether you love him or hate him, every second of this dialogue is riveting. So stay tuned.

When asked about how he got started in his cause, Captain Paul shares that even as a child, he had always helped animals that needed it. He would free them from traps that he found around his hometown.

Captain Paul then took it to the next level by cofounding Greenpeace Foundation back in 1969, and eventually established Sea Shepherd in 1977.

As for the challenges he has faced, there was a particular one that stuck with him. This was back in 1973, when he was a volunteer medic for the American Indian Movement. Even as they were surrounded and overwhelmed, Russell Means said this to him:

“Well, we’re not concerned about the odds. And we’re not concerned about winning or losing, we’re here because it’s the right place to be the right thing to do in the right time to do it. Don’t worry about the future, focus on the present, what we do in the present will define what the future will be.” – Russell Means

Captain Paul talks about the activities of the Sea Shepherd Conservation Society, and their partnerships with several countries to protect marine wildlife. As most of their activities tend to cross over country boundaries, cooperation and coordination with local authorities is important in having an effective campaign.

He then further explains that 40% of the fish that is caught in the world is illegally caught. By illegal, it either was caught by fishing vessels crossing country boundaries without permission, by illegal or unsustainable means, or by overfishing certain species of fish due to demand.

Yet no one questions how their favorite fish arrives in the market. Worse still, not all of the fish that are caught are for human consumption.

“The other problem we have is that a good percentage of the fish caught isn’t even eaten by people. It’s fed to animals to pigs to chickens to house cats, to domestic salmon to fur bearing animals. 2.8 million tons of fish go just for cat food all the time.” – Captain Paul Watson

Captain Paul points out that it’s sad that not a lot of people seem to understand how devastating it would be for everyone if we continue this way. Plundering the oceans is causing incredible diminishment in both its biodiversity and interdependence.

As he said before, we are the ocean. If the ocean dies, we die. Simply put, the ocean is the life support system of our planet.

The ocean plays a huge role in our lives: from providing many households with food, down to the air we breathe.  Did you know that 70% of the oxygen we breathe are generated by Phytoplankton? Yet since 1950, we have lost 40% of our phytoplankton populations in the sea. This means less oxygen for everyone. This also means less food for certain marine life, which then provide nutrients to phytoplankton to thrive. Hence the destructive cycle continues.

“The real problem that we have is we have this anthropocentric point of view, we look on the planet, as it’s all about us. Everything is here to serve us, we have dominion over everything, nothing is more important than we are. But the reality is, is that many species are far more important than we are because we can, we can exist without them, they can exist without us.” – Captain Paul Watson

To hear more from Captain Paul Watson and how to be a mission-driven pirate, download and listen to this episode.

Paul Watson is the founder of the Sea Shepherd Conservation Society – an organization dedicated to research, investigation and enforcement of laws, treaties, resolutions and regulations established to protect marine wildlife worldwide.

Over the years, Paul Watson has exhibited a remarkable diversity in his activism, including:

Watson majored in communications and linguistics at Simon Fraser University in British Columbia. He has lectured extensively at universities around the world, and was a professor of Ecology at Pasadena College of Design from 1990 to 1994. He was also an instructor in UCLA’s Honors Program in 1998 and 1999.

Currently, Watson is a registered speaker with the Jodi Solomon Speakers Bureau of Boston, and regularly gives presentations at colleges and universities in the United States and at special events throughout world.

In 2000, Watson was chosen by Time Magazine as one of the environmental heroes of the 20th Century.

Follow Captain Paul Watson:

Website: Sea Shepherd Conservation Society

LinkedIn: in/CaptainPaulWatson

Twitter: @CaptPaulWatson

Check out the Netflix Documentary Seaspiracy

(Watch the trailer here)

Here are a few articles related to Captain Paul Watson and his work:

Paul Watson (Wikipedia)

NYTimes: Germany detains Activist Captain Connected with Whale Wars

The Guardian: A handful of corporations could hold the answer to crisis in the seafood industry

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

In 2020, Amazon.com became an essential service in America. The company is now worth $1.6 trillion, and has become one of the greatest B2B companies in history, the Category King of E-commerce. Amazon Web Services is also the fastest growing B2B tech company ever.

It’s shocking that one company is dominating on both the consumer and enterprise technology side in a way that we’ve never seen one company do before.

On this episode of Follow Your Different, our guest today is the expert on the Amazon Way. As a matter of fact, he wrote the book on it.  John Rossman is an extraordinarily sought-after author, speaker, and thinker in business, because he is teaching all of us how to be like Amazon.

John Rossman is the author of The Amazon Way, a former Amazon Leader and Managing Partner at Rossman Partners.   In his new book, John breaks down the Amazon leadership principles and how we can learn to innovate and compete in the digital era. So if you’re interested in learning more, you’ll love everything about this conversation.

John Rossman shares what his inspiration was to making the book. For him, it was a matter of getting the word out and letting people know what you can learn from Amazon’s business strategies. You can then use these to incorporate into your business culture and leadership approach so you can better compete in the market.

“That’s kind of the fair way that I play. And I just love the notion of like, we got to compete differently and that is what you Amazon is teaching us. That’s what I try to take away and give to my readers.” – John Rossman

John talks about a bit of history on how Amazon came to be, and thinks that it doesn’t get highlighted enough that Amazon and Jeff Bezos is the American Story people aspire to have. He’s someone who bet on himself, left his cushy job and went all in on his idea.

It took Amazon literally two decades to become the juggernaut we know them to be right now, and it was not without its problems. Though despite these problems, Amazon continued to push on and in these bad times came the leadership principles that they continue to follow to this day.

“Those are the leadership lessons I learned so much from and his consistency in beliefs, like them or not, at least they’re consistent, and they’re super well-articulated. And so I think that that is a big story that that doesn’t get told enough.” – John Rossman

John recalls how it was like in the early 2000s, particularly on how media and the public perceived Amazon. Other entrepreneurs and business leaders didn’t believe that they could succeed, and they were always doubted.

Yet when you look at Amazon today, it’s as though it is an essential service for everyone. That’s saying a lot for something that is owned by a private entity.

He also shares how Amazon handled the situation once the pandemic hit. Unlike other businesses and services that bided its time and waited, Amazon focused their attention on how to deliver the best service they could despite the on-going situation.

To say it paid off would be the understatement of the year.

“All you remember the days of like, the grocery store shelves being barren and everything, right? Amazon was the answer, dude on toilet paper for Fox, and food and things like that. They did an amazing job at quickly shifting, and the thing I was pointing out to everybody is like, it didn’t happen by accident.” – John Rossman

To hear more from John Rossman and on how your business can be like Amazon, download and listen to this episode.

John Rossman

Mr. Rossman is an expert at digital business models, operations and organizing programs. He has led engagements on developing innovation processes, Internet of Things strategies, marketplace and API driven platform business models.

He is a sought-after speaker on creating a culture of operational excellence and innovation.

Mr. Rossman has worked with clients across various industries, including retail, insurance, education, healthcare, consumer products, industrial products and transportation.

Mr. Rossman’s notable assignments include The Bill and Melinda Gates Foundation, Microsoft, Nordstrom and several of the world’s leading retail and insurance organizations.

Prior to Rossman Partners, John was a Managing Director at Alvarez and Marsal, a performance improvement consulting firm.

Prior to A&M, John was an executive at Amazon.com where he launched the Marketplace business and third-party selling platform, and ran the merchant services business.

Connect with John!

Website: The-Amazon-Way.com

LinkedIn: in/John-Rossman

Twitter: @JohnERossman

Get the Book: The Amazon Way:  Amazon’s 14 Leadership Principles

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

In this episode of Follow Your Different, we continue our run of legendary authors with today’s guest, Scott O’ Neil. He is the author of a hot new book called Be Where Your Feet Are: Seven Principles to Keep You Present, Grounded, and Thriving.

Scott O’Neil is the CEO of Harris Blitzer Sports and Entertainment. Which makes Scott the CEO of:

Today, we get to hear what it takes to manage not one, but two of North America’s elite professional sports teams, and how they have dealt with COVID and its effect on the category. We also dig in to Scott’s view on what sports role is in society, and how leaders should deal with social change and justice.

Of course, we’ll have Scott pop the hood on how they turned the 76ers around and make them a winning team again. So if you love taking the long term in business and trying to figure out how business can make a difference as well as be successful, you’re going to love everything about this episode.

Scott talks about his enthusiasm on work, and being able to do so in areas that could use the work generated by his businesses. Though at the end of the day, he says that he is more of a “run to work, run home” type of guy.

He also shares his thoughts on the role of sports in a society. While there are some that argue that it shouldn’t have that much of an impact and influence, it is undeniable that it’s there. The question now is, how do you use that influence to make the world a bit better than before.

“The argument is, sports shouldn’t have this kind of influence and impact. And I say, great, it does. I actually have an opportunity to help people and drive change in communities and bring people together and create community.

Coming off a pandemic, where we’ve had a year of being isolated, I don’t think there’s a better platform to build and deliver what we need more than anything else in the world right now, which is connection, and a bit of escapism, and community. And to do that where I get to do it every day is quite a blessing.” – Scott O’Neil

When asked about how some companies are already gearing up for the end of the pandemic, Scott thinks that we are on the verge of a new Roaring 20s, much like what happened in the 1900s.

He is not far off the mark on this. Wall Street Journal has reported that companies today have more cash on hand than at any point in history, and the US consumer is wealthier now than at any point in US history. Which sounds so insane in the heels of this pandemic.

As the desire of people to reconnect and the mental health strain of being isolated escalates, there will be a huge demand for the category that builds up community and togetherness in the future, as everything opens up again.

“So you can imagine to watch an NBA game and be the only fan which I was at the game. I had this incredible boost of mental health, which I think is going to be the next great challenge over the decade. I think all this isolation and separation and anxiety that that we are feeling is going to put quite a bit of strain on us as leaders, as dads and moms, and people in the community.

As we’ve set out to define what that new normal is, I just felt the boost of of kind of happiness and energy and connection. I will say that I think these roaring 20s are going to be coming at us just like they were in the 1900s.” – Scott O’Neil

Scott then shares his insights on players and executives as role models for the future. While he thinks that our Frontliners make for better role models, players should not disparage themselves in this regard.

Being in a sport that has a massive reach, whether you are an NBA player or an eSport star, means that you have an audience that you can influence one way or another. So be a great role model for them, so that they in turn can be role models for their community.

“The reality is the world has changed. Those of my peers who scoff at TikTok influencers, or YouTube stars, or Instagram famous people, I got to tell you: you guys are missing the boat. The reality is, they have as much or more impact and influence, then the athletes that were playing that they’re playing on our courts and skating on our ice. And the reality is, is it’s about scale and audience and messaging, and in our players having to do a phenomenal job.” – Scott O’Neil

To hear more from Scott O’Neil and his insights on business and the Roaring 20s, download and listen to this episode.

Scott O’Neil is the Chief Executive Officer of Harris Blitzer Sports & Entertainment, an organization with the mission of building passionate, high-performing teams that inspire people to enhance the communities where its teams live, work, play and win.

O’Neil is responsible for the organization’s leadership, strategic vision, operations and global ambitions, including the pursuit and acquisition of sports, entertainment and consumer-facing properties.

He is the acting Chief Executive Officer over all properties within the organization’s portfolio and under the ownership of Managing Partners Josh Harris and David Blitzer, including: the Philadelphia 76ers (NBA), the New Jersey Devils (NHL), Prudential Center, a top five-ranked performance venue in the U.S. located in Newark, New Jersey; Team Dignitas, an internationally renowned esports team, NBA 2K League’s 76ers Gaming Club, the Sixers Innovation Lab Crafted by Kimball, the GRAMMY Museum Experience Prudential Center, the Delaware 87ers (NBA G League), and the Binghamton Devils (AHL).

Scott O’Neil is an acting Co-Managing partner for Elevate Sports Ventures, a sports and entertainment agency created in partnership between HBSE, Live Nation, the San Francisco 49ers and Oak View Group.

With more than 20 years of experience in the NBA, NHL and NFL, O’Neil has earned a reputation as a leader of leaders and is one of the most connected, dynamic and driven executives in the industry today.

Previous executives whom he has mentored and managed run many of the top organizations in sports and entertainment today; those he currently manages are poised to lead the industry into the next generation.

O’Neil’s reputation for authentic leadership, unparalleled drive to innovate, and emphasis on the importance of corporate culture has placed him at the forefront of the industry vanguard. In merely six years overseeing operations for the properties in HBSE’s portfolio, O’Neil led the Philadelphia 76ers to sign the first jersey patch sponsorship in “Big Four” sports history; construct the most technically advanced training complex in professional sports, the Philadelphia 76ers Training Complex; establish an industry-leading Innovation Lab, and become the first U.S. professional sports franchise to acquire a world-renowned esports team.

In that same period, under O’Neil’s ambitious and aggressive leadership, Prudential Center has become a top seven and top five most-played venue in the U.S. and the world by Billboard and Pollstar, respectively, and welcomes over 1.75 million fans and event attendees through its doors annually.

Of his professional accomplishments, O’Neil considers his organizations’ corporate culture and dedication to community service his greatest successes and future legacy. The Philadelphia 76ers have been named one of the “Most Innovative Companies” in the world by Fast Company magazine (2018), one of the “Top 50 Cultures” in the U.S. by Entrepreneur (2017), three-times named a “Best Place to Work in Philadelphia” by the Philadelphia Business Journal (2016, 2015, 2014), twice named a “Best Place to Work in Pennsylvania by the Central Penn Business Journal (2018, 2017) and named one of the “50 Best Companies to Sell For” by internationally-renowned Selling Power Magazine. Prudential Center was named a “Best Business” by NJBiz (2016). O’Neil’s belief that those who steward iconic sports and entertainment brands have the responsibility and privilege to use those platforms to mentor the next generation of leaders and make the world a better place is the driving force behind HBSE’s community engagement initiatives.

Recognizing the important role HBSE’s properties play within its communities, O’Neil’s employees individually volunteer 76 hours of service annually in the communities where their fans and patrons live, work and play, resulting in more than 30,000 hours of dedicated community service each year. The Philadelphia 76ers’ charitable endeavor, the Sixers Youth Foundation, has additionally raised more than $1 million for Philadelphia-area youth last year alone and is leveraging sports to help children in need.

A former President of Madison Square Garden Sports, O’Neil was the key architect in some of the largest venue sponsorship deals in history while overseeing iconic sports properties including the New York Knicks (NBA) and New York Rangers (NHL). O’Neil spent seven years as the Senior Vice President of the NBA’s renowned Team Marketing and Business Operations group, where he advised NBA, WNBA and NBA Gatorade League teams on all business operations, CRM Department and NBA Canada business. Earlier in his career, O’Neil served as the President of HoopsTV.com and held positions with the Philadelphia Eagles (NFL) and New Jersey Nets (NBA).

For almost a decade, O’Neil has served as an Alternate Governor for the NBA and NHL. In 2015, 2016, 2017 and 2018 the Philadelphia Business Journal named O’Neil to their “Power 100” list of the “most influential people” in the greater Philadelphia region; he additionally received Philadelphia Business Journal’s “Most Admired CEO” honor in 2018. Sports and technology outlet, SportTechie, named O’Neil as 2017’s “Most Innovative Executive”; in 2016, Philadelphia Magazine declared him one of the “Most Innovative Leaders” in Philadelphia. As a young executive, O’Neil was thrice recognized at Sports Business Journal’s acclaimed “Forty Under 40” Awards; launching him into the publication’s renowned “Hall of Fame.”

He additionally received “Forty Under 40” honors from Adweek and Sporting News in 2006 and 2005 respectively.

O’Neil’s influence and experience has earned him a place at the podium at some of the largest industry conferences in the world, delivering keynotes at events such as: Leaders in Sport, Beyond Sport, Sports Business Journal’s World Congress of Sport, the IEG Pivot Conference, the Ivy Sports Symposium, Sport Marketing Association’s Conference and more.

O’Neil’s leadership practices have been chronicled and applauded in The Outward Mindset by the Arbinger Institute, publishers of The New York Times Best Seller, Leadership and Self-Deception, The Orange Revolution by Adrian Gostick and Chester Elton, and Potato Chip Ticket Sales by Kathy Burrows.

Scott O’Neil has made numerous appearances on CNN, CNBC, FOX Business Network, and has twice co-hosted Bloomberg television’s Bloomberg.

He also interacts daily with his more than 18,000 and 30,000 followers on Twitter and LinkedIn, respectively.

Scott serves on the boards for the March of Dimes, Zoomi Inc., the Sixers Youth Foundation and the Sixers Innovation Lab Crafted by Kimball.

O’Neil earned his bachelor’s degree in Marketing from Villanova University and his master’s in Business Administration from Harvard Business School.

He currently resides in New Jersey with his wife, Lisa, and three daughters.

Follow Scott O’Neil on:

LinkedIn: in/Scott-O-Neil

Twitter: @ScottONeil

Read his book: Be Where Your Feet Are: Seven Principles to Keep You Present, Grounded, and Thriving

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

Creativity, innovation, and collaboration. These are words that get thrown around a lot in business. Yet too many business environments and company culture cultivate the exact opposite. In this episode of Follow Your Different, we discuss what business leaders, entrepreneurs, and creators of all times can learn from some of the greatest musicians in the world.

Our guests today are Panos Panay & Michael Hendrix, the authors of a rockin’ new book called “Two Beats Ahead: What Musical Minds Teach Us About Innovation”. Dr. Deepak Chopra says,

“For a long time, researchers have that musical intelligence can awaken the non-linear mind to healing, creativity, and innovation. This book is a roadmap for innovators, entrepreneurs, and those seeking new avenues for exploring and reimagining the future.”

You’ll want to stay tuned for this dialogue about the power of music as an insight to innovation and creativity. Pay close attention to why musicians are constantly creating and not editing, the power of curiosity, and their thoughts on how to build a legendary team.

When asked why music seems to be all around and how it affects us, Panos Panay thinks it’s because music is primordial. Even as we are in our mother’s womb, our sense of hearing develops before everything else and we get exposed to our mother’s heartbeats.

For him, there’s something really elemental about music that is unlike anything else.

“It’s the most basic human sense. It’s what connects us to our humanity. And I would say what connects us to the broader universe. That’s the universe is made of sound. Ultimately, we are made of sound.” – Panos Panay

Michael Hendrix talks about Embodied Cognition. Simply put, it is the understanding of the world though our bodies, specifically through our five senses.

What got him interested on the topic was when he started to wonder why some designs do better than others. What he found is that it all boils down to how it feels when using said design. If you are given two tools with the same functionality but one feels more weighted or balance, chances are you’ll buy that one over the other.

“There’s been plenty of studies that show that we humans give importance to thing that have weight. So in design, and we that’s translated, for example, the tension on a car door is increased to make the car deal for heavier when you shut it. So you feel safer in the car, because they’re actually been valued. They’ve been engineered to be so light to make the fuel efficiency better. But if you didn’t have that tension, you wouldn’t have the resistance. And you would go, oh man, this thing’s too flimsy.” – Michael Hendrix

Panos adds that this was a problem with the early designs for electric vehicles, which they discussed in the book. They were designed to be lightweight for energy efficiency, but that backfired on itself. People thought it was too light, therefore it might not be as safe as traditional vehicles. So that’s one more thing to think about when creating your product designs.

Michael talks about their book, Two Beats Ahead, and their thought process when writing it. First and foremost, they didn’t want it to be like most business books out there. While they are informative and helpful to some, it’s not exactly fun reading them.

So they are committed to not writing one of those books. They want something that is not repetitive and redundant to the point of making you exhausted by the end. Their aim was to write a book that was full of surprises and fun to read from cover to cover, while sharing their thoughts and insights at the same time.

“As we were talking about beginning, the first chapter is about listening. It’s about opening yourself up to the things or the unexpected around you, not prejudging them. So we thought what a better way to start the book than to start the book with 12 blank pages. That before you read anything, they force you to confront this idea. And then if you confronted it, and you’ve been confused by it, you’ll get into the book and you’ll sort it out. We wanted that to be the first thing you experience.” – Michael Hendrix

To hear more from Panos Panay & Michael Hendrix and their legendary insights, download and listen to this episode.

Panos A. Panay is the founder and current managing director of the Berklee Institute for Creative Entrepreneurship (BerkleeICE) as well as a passionate entrepreneur, educator, and startup mentor.

As the founder of Sonicbids, he created the leading platform for bands to book gigs and market themselves online, building a subscriber network of 550,000 bands and 35,000 promoters from more than 100 countries.

He led the company as CEO for 13 years, from its inception until after its successful acquisition in a deal backed by Guggenheim Partners. 

Panay is also the cofounder of the Open Music Initiative, which has brought together more than 200 leading music, media, technology industry organizations, and academic institutions to create a blockchain-based open protocol for uniform identification of musical rights owners and creators.

At Berklee, his work and approach to entrepreneurial and innovation pedagogy builds heavily on the concepts of music thinking, and in particular jazz, as a catalyst for creative breakthroughs in business, life, and art; and he has spearheaded multi-disciplinary collaborations between Berklee and MIT; the design firm IDEO; and Brown University.

He writes frequently about startups and entrepreneurship for blogs and publications such as Forbes, WSJ Accelerators, and Fast Company; and guest lectures and speaks at many universities and events around the world.

Awards include Fast Company‘s “Fast 50” honor; Inc Magazine‘s “Inc 500”; Mass Hi-Tech All Stars; Berklee College of Music’s Distinguished Alumnus Award; Boston Business Journal’s “40 under 40;” and BostInno‘s 50 on Fire. Sonicbids and Panay were also profiled in a chapter in the Financial Times-published book Outsmart by best-selling author Jim Champy.

Panos Panay is a native of Cyprus and holds a Music Business/Management degree from Berklee College of Music.

Michael Hendrix is a Partner and Global Director of Design at IDEO. As a member of the senior executive team, he collaborates with the firm’s studio leaders and teams to advance IDEO’s creative culture and world-class design capabilities.

A natural trailblazer and collaborator, he co-founded an art school for high schoolers, a professional design curriculum for undergrads, two professional design clubs and three small businesses, the last of which, Tricycle, was recognized by Businessweek and Fortune as a thought leader for sustainable design, and purchased by Shaw Industries, a subsidiary of Berkshire Hathaway, in 2017. This diversity of experience has informed his leadership roles at IDEO and his work with leading brands and organizations including Target, Converse, Tempur+Sealy, Steelcase, the DIY Network, and the Department of Homeland Security. In 2015 he served as an advisor to the White House’s global entrepreneur initiative, SPARK.

His 25-year career has made him a sought-after speaker, delivering keynotes at WIRED, SXSW Interactive, SXSW Music, AIGA, FUSE, HOW, Design Management Institute, Sonar+D and Moogfest. He is an Associate Professor at Berklee College of Music and a regular guest lecturer at universities including Harvard, Mass Art, RISD and his alma mater, the University of Tennessee.

As a graphic designer, Michael has received more than 50 awards from major U.S. design associations and publications. He is an AIGA Fellow—acknowledging his contribution to raising the standards of excellence in graphic design, a Marshall Memorial Fellow, and a BMW Foundation Alumnus, both acknowledging Trans-Atlantic leadership for civic issues. Michael continues pursuing this interest as a board member of IDEO.org.

He is co-authoring a book about the shared mindsets of musicians and designers, to be published August 2020 by Public Affairs, an imprint of Hachette Book Group.

More on:

Panos Panay

Michael Hendrix

LinkedIn:

in/PanosPanay

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

There’s scams, crimes, and frauds. Then there’s what Bernie Madoff did.

CNBC says that he committed the nation’s biggest investment fraud. The Wall Street Journal called it “the biggest ponzi scheme in history.” At sentencing, Judge Denny Chin called Madoff’s crimes “extraordinarily evil”. In the end, many people lost everything they had.

For those who are unaware, Madoff stole $19.5 billion, which he said had grown to $64.8 billion. Though not a single dollar or penny was ever invested in anything. He stole it, plain and simple.

Jim Campbell joins us in this episode of Follow Your Different, as we cover his book about the topic. His book, Madoff Talks, is already being considered as an authoritative source on this massive crime committed by Bernie Madoff that impoverished thousands of investors around the world.

What you are about to hear is a deep, shocking, and riveting dialogue that takes you through it all. From how Madoff did it, to the systemic problems with US regulators and the ongoing failure of the SEC.

When asked how the book came to be, Jim talks about how he had built a connection with Bernie Madoff. What started as a simple correspondence culminated in over 400 pages of communication over several years.

Jim figured that with all the information he has, it would be a shame to not do anything with it. So began his mission to investigate and sort out the truths and lies about Madoff’s claims.

As to why he wrote the book, he had 3 major motives for it:

 “The mission to expose the failure of the system is the real takeaway of the book. People were interested in the sexy part: Bernie talking, what did Ruth know, and how the heck did he get away with it. Which is all fascinating and riveting stuff, but the takeaway is this is what had happened and how it happened.” – Jim Campbell

Jim shares how Madoff worked his way around the system, subverting 5 SEC investigations before someone finally figured it out.

Madoff did so by exploiting the system itself, in small ways to keep it unnoticeable. What surprised Jim is how Madoff ran a legitimate, squeaky-clean company to hide his other dealings. So while the company took the brunt of investigations, they couldn’t catch him on anything. Simply because there was nothing to catch on that front.

He further explains that the SEC did not have the right examiners on the case. They kept exonerating him on the wrong crime, which was Frontrunning. The final piece of it was the examiners were never allowed to talk to anyone else in the firm except for Bernie or his right-hand man.

“So he blocked them, he took advantage of the silos, and they kept investigating the wrong (thing). They chased the wrong rabbit.” – Jim Campbell

Jim goes on to iterate how Bernie Madoff gamed the system and played to its weaknesses. By studying how individual silos operate and the lack of communication thereof, he got away with a lot of things.

What’s fascinating and horrendous at the same time is that he could’ve easily been called out on his subterfuges had people been more thorough in their line of work. Yet Bernie had a trick for this as well, by usually calling in right before the weekend or after trade hours and seemingly burying details in “paperwork”, or having to check in a foreign office that doesn’t really exist.

When asked if heads rolled after the whole ordeal was made public, here’s what Jim Campbell had to say:

“The SEC reports were excellent reports. None of them were censored, so you got to give them credit. Except they issued it on a Labor Day weekend, with hardly any coverage. Eight people were demoted at the SEC, none at the management level. So yeah, nobody was penalized.” – Jim Campbell

To hear more from Jim Campbell about Bernie Madoff and the damage his actions has wrought, download and listen to this episode.

Jim Campbell is the host of the nationally syndicated radio show Business Talk with Jim Campbell. He is known for his hard-hitting interviews of leading figures from the worlds of business, politics, and sports.

Known for “firsts,” Campbell snagged the first extensive interview with former New York Governor Eliot Spitzer after his resignation, the first interview with former Tyco CEO Denis Kozlowski after his release from prison, and the first broadcast interview with former stock analyst Roomy Kahn, a government informant in one of the biggest insider trading busts in American history.

Campbell’s extensive corporate, consulting, and entrepreneurial business background includes roles at KPMG Consulting, Dean Witter Financial Services (now Morgan Stanley), and IBM. He is founder and president of JC Ventures, Inc., a management consulting business.

LinkedIn: in/JimCampbell

Book: Madoff Talks: Uncovering the Untold Story Behind the Most Notorious Ponzi Scheme in History

More about Bernie Madoff and Madoff Talks:

Wall Street Journal: Bernie Madoff Dead at 82

CNBC: Bernie Madoff dies, Mastermind of the Nation’s Biggest Investment Fraud

The Guardian: Madoff Talks Review

CBS: Madoff Talks by Jim Campbell

Fortune: Madoff Talks

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

It’s easy to make the case that we are currently living at the most comfortable time in history. A lot of things are accessible to us with a push of a button. From getting information, entertainment, and even communicating over long distances, there’s an app to solve our problems. Though according to our guest, Michael Easter, we are having a “Comfort Crisis”.

According to the US CDC, 73.6% of Americans are either overweight or obese. That said, Obesity is a global problem, with at least 2.8 million people dying from it each year.

Our mental health is not exactly doing great either. Nearly 8 in 10 adults say the coronavirus pandemic is a significant source of stress in their lives, as reported by the American Psychological Association.

In this episode of Follow Your Different, Michael Easter discusses how we need to be active and outside to have a legendary life. We also talk about how to “embrace discomfort to reclaim ourselves”, and why being hungry is legendary.

Michael Easter shares how much more comfortable we are living right now compared to before. You don’t even have to go too far to compare; most of our modern-day comforts didn’t even exist a couple of decades ago.

According to Michael, the main issue with all this comfort is that nowadays, getting something you need takes little to no effort. This means have to move around less and being less active. This can lead not only to physical degradation, but mental health problems over time.

“We are moving about 14 times less than our ancestors. We spend 95 percent of our time indoors, and spend 11 hours and 6 minutes a day engaging with digital media. So we went from never having these digital media in our lives to now it’s essentially become our lives. And that’s had consequences for our attention, or awareness, how we spend our time and also our interactions with others. Things have really changed, and we’re too comfortable now.” – Michael Easter

One of the things Michael wants to point out is that we tend to take for granted how good we have it nowadays because we are constantly surrounded by convenience and comfort. We can’t really appreciate them unless there were periods of struggle or challenges to acquire them.

It’s like going to your favorite restaurant almost every day compared to only going after a long and tiring business trip. You tend to appreciate it more compared to when you are having the same thing almost every day.

“We don’t have these moments that push back and are essential. Essentially, what are First World Problems anymore? So I think getting yourself out of your comfort zone in a variety of ways can do that, and give you a little more perspective on your life.” – Michael Easter

Michael talks about how children are raised differently nowadays. Some parents only let their children do what they think is best, rather than letting the children experience it themselves. This often leads to mental health issues when they go out into the world. They can’t cope with the daily struggles and challenges because they weren’t allowed to experience them beforehand.

Michael explains this concept as toughening. He adds that it is important that we insert real challenges in our lives from time to time. Not only as we are growing up, but even as adults.

“In the book I talked about, there’s a guy whose name is Marcus Eliot, and he’s sort of the foremost sports scientist in the world. He does this concept that he calls Misogi, where once a year, they choose one challenging, truly epic task. The only rules are that it has to be really hard, meaning that you have a 50% chance of finishing it, and number two, you can’t die. These are things that are truly out of their comfort zones and so challenging for them. But they learn something about themselves by getting put into position where “Damn, I really want to quit”, and “this is awful”. When he does this with athletes, those athletes can carry that mindset into the games they play.” – Michael Easter

To learn more about Michael Easter and how stepping out of your comfort zone can be legendary, download and listen to this episode.

Michael Easter is a leading voice on how humans can integrate modern science and evolutionary wisdom for improved health, meaning, and performance in life and at work. He travels the globe to embed himself with brilliant but often overlooked scientists, thinkers, and people living at the extremes and shares the best of his findings and experiences in books, articles, and other media.

Michael’s investigations have taken him into ancient monasteries in Bhutan, US Special Forces training grounds, high-tech genetic labs in Iceland, Fortune-500 boardrooms, the world’s most remote wilderness areas, and more.

His work shows science has many answers. But it also shows that many aspects of the human experience and living well cannot be measured. To that end his work often combines the best of the statistical and mystical. It melds topics ranging from medicine and anthropology to theology and philosophy, along with case studies of everyday people doing extraordinary things.

Michael’s work has appeared in over 60 countries and has been endorsed by some of the world’s largest magazines, past directors of the CIA and Navy SEALs, gold medal-winning Olympians, leading physicians, Pulitzer Prize-winning authors, Buddhist and environmental leaders, and more.

He is the author of The Comfort Crisis. You can also find his writing in Men’s Health, where he’s a contributing editor, and Outside, Men’s Journal, Cosmopolitan, Vice, Esquire, Scientific American, Women’s Health, and more. He also shares his thoughts on a Medium feed.

When he’s not on the ground reporting, Michael is a professor at UNLV. He co-founded and co-directs of the Public Communications Institute, a think tank at the University of Nevada Las Vegas (UNLV). It conducts science communications research and helps public and private organizations adapt complex messaging to mass audiences.

He’s spoken to or consulted for various top-tier universities, medical schools, Fortune-500 companies, government agencies, and some of the country’s largest nonprofits.

Connect with Michael! 

Website: EasterMichael.com

Twitter: @Michael_Easter

Instagram: @Michael_Easter

Get a copy of “The Comfort Crisis” today: Amazon.com/Comfort-Crisis

Related Articles:

Are Children in Tune with the Nature Pyramid? by NationalParks.UK

Stress & Mental Health Crisis by The American Psychological Association

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!

As children, most of us had a wide range of interests, ideas, and dreams. We all wanted to do and be a lot of things. Though somehow, Life can beat us up.

Sylvie Leotin grew up pursuing those interests and dreams. She did ballet, became a visiting scholar at Stanford’s Artificial Intelligence Laboratory, and now a Healthcare Entrepreneur. Sylvie also has a deep background in engineering, robotics, artificial intelligence, as well as product marketing and management. She is also a cancer survivor.  

As a woman of color who have dealt with cancer, Sylvie has had a front row seat to the racial injustice faced by minorities in the American Healthcare System. So like other legendary missionary entrepreneurs, Sylvie decided to do something about it. She founded a company called Equify Health, and is on a mission to “elevate the experience and outcomes of patients of color in healthcare and medical research”.

In this episode of Follow Your Different, we have a very real, very deep, and personal conversation with Sylvie Leotin about empathy, survival, entrepreneurship, and many more.

As someone who has navigated through the American Healthcare System, Sylvie Leotin knew the hardships that a person of color goes through to get proper healthcare. So when the COVID pandemic started, she started looking into reports on mortality rates and such.

What she found was heart-breaking. She learned that people of color were dying at higher rates. Upon digging further, she observed that it was not just for COVID or cancer-related ones, but every serious chronic illness.

“As a cancer survivor and someone that got a second chance to live, I felt really deeply distraught. I really felt that this is unfair. It really shouldn’t be your race, your ethnicity, that is dictating that you have a right to health. So I started to do some research to look into this more deeply.” – Sylvie Leotin

When asked why she felt deeply connected to this cause, Sylvie shares that it was probably because she battled cancer and experienced these healthcare issues herself.

While she would still be distraught and concerned about these issues regardless, she feels that she wouldn’t be doing all she is doing right now had she not had cancer.

“I think cancer took me close to mortality, close to being hopeless, close to feeling the biggest pain that I have ever felt in my life. And I really understood what it’s like to be so sick, that you can die of the sickness. I don’t think I would’ve understood if I just knew people, or even my family who died of cancer. I think cancer really opened up this huge well of compassion inside me, for the suffering of people in the world, but even more specially for the suffering of people that are affected by life threatening illnesses. And if there is anything I can do to help change that and make some people less hopeless, it will be a life worth living.” – Sylvie Leotin

Sylvie talks about how she had the insight on her current mission. As a designer, she can see the things that were poorly designed in the system as she experienced things firsthand. If she can relate it to healthcare providers, it can make a difference for future patients.

The opportunity to turn her pain and experience into easing the experience for other people felt transformative for her.

While it started as something to improve other cancer patient’s experience, it soon expanded to other serious illnesses as Sylvie saw more of the disparity and how Equify Health can help those in need.

“I have witnessed so my first experience was more altruistic. But it was very visceral to go to treatment every day. While I was in the waiting room for a long time, and I was very distraught by the fact that I went to one of the top five cancer centers in the country. I didn’t see a single Black patient during my entire treatment, and I knew that this hospital is located less than three miles away from a very large black community.” – Sylvie Leotin

Sylvie knew that she not only has to point out these disparities to healthcare providers, but also offer ideas and solutions to help POC and minorities who are often overlooked.

To hear more from Sylvie Leotin, Equify Health and her mission-driven style of entrepreneurship, download and listen to this episode.

Sylvie Leotin is an entrepreneur, writer, speaker, consultant, and polymath.

She’s the founder/CEO of Equify Health. Equify Health is on a mission to elevate the experience and outcomes of patients of color in healthcare and medical research.

A gold-medal ballerina and computer scientist, she combines a unique breadth and depth of expertise, with a keen eye for connecting the dots between disciplines, thoughts, people and ideas.

Sylvie’s multifaceted career path crosses industries, continents, and boundaries. Transitioning from ballet to robotics, she made her way from France to Silicon Valley.

She was also a visiting scholar at Stanford Artificial Intelligence Laboratory, and has worked in a wide range of engineering, product and marketing roles at Oracle, Sun Microsystems and startup companies.

Driven by a lifelong thirst to understand the human mind, she is also passionate of literature, philosophy, and psychology.

As a consultant and facilitator, Sylvie combines her rich multidisciplinary knowledge, and holistic system thinking skills to help companies find unexpected insight and growth opportunities. 

Passionate about empowering human potential, she developed a innovational framework to help companies uncover unrealized levers to increase customer and employee wellbeing and success. She teaches creative workshops on customer and patient experience design.

A skillful writer, her articles have been published in business, technology, and literary publications.

Sylvie holds a Masters of Science in Engineering Economics Systems from Stanford University, a Masters of Science in Computer Science from ENSIIE, and a gold medal in ballet from France’s National Conservatory.

Website:

Sylvie Leotin

Equify Health

Follow Sylvie at Twitter:

@SLeotin

@EquifyHealth

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!