This episode is part of the November CHRO alignment series, where we talk to leaders about the executive connection. Today, former Mastercard chief people officer Michael Fraccaro reveals what makes a strong relationship between a CHRO and the board. Drawing on his years leading through transformation,  Fraccaro shares how trust, openness, and regular dialogue help the board understand what’s really happening inside the organization. Plus, a trivia segment on business trends regarding the CHRO-board relationship. Fraccaro reflects on lessons from his time at Mastercard — from navigating generational shifts and AI adoption to embedding decency into leadership — and why the CHRO’s role with the board is as much about listening and learning as it is about advising. 

Related article: The CHRO & the Board: https://www.shrm.org/executive-network/insights/people-strategy/chro-board-expanding-seat-of-influence  

The Evolving Role of the CHRO in the Boardroom report mentioned: https://www.conference-board.org/publications/the-evolving-role-of-the-CHRO-in-the-boardroom      

Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr  

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