Ep. 173: Field hockey at the University of Delaware and Team USA shaped Rachel's competitive spirit and teamwork skills that help her lead a dynamic team across 17 countries. You will learn:

• Four questions she asks employees to foster positive learning conversations with her team.

• The best way to identify a "diamond in the rough" who may be hiding in your business.
• How to implement and maintain an open door policy in a hybrid work environment. "Make it super clear you want them to reach out to you … then actually get back to them," said Barger.

Our BONUS RESOURCE for this episode includes fill-in-the-blank notes and reflection questions. Click here to download the bonus resource.

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Special thanks to Ethan Salzberg and Francisco Nunez for making this episode possible.