Curious Minds at Work

CM 146: Lindsey Pollak on the Multigenerational Workplace


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How does work change when we have five generations in the workplace at once?
For the first time in history, there are five different generations working alongside one another in the workplace. In some organizations, that makes for a potential 60-year age difference among employees and, for that reason alone, it makes sense that there might be generational divides and misunderstandings.
Lindsey Pollak, author of the book, The Remix: How to Lead and Succeed in the Multigenerational Workplace, is quick to point out that being born to a particular generation doesn't necessarily mean we'll feel the way we're depicted. In fact, she argues, "It doesn't guarantee that you will behave that way or that will be your personal preference." Yet she argues that the likelihood is high they'll hold similar perspectives because of the era in which they entered the workforce: "[there] will be common understandings."
Lindsey challenges us to rethink millennial stereotypes and reflexive views of older workers. For example, she talks about how leaders can reframe knee-jerk reactions to millennials' career aspirations, in order to respond more effectively. They can ask, "What are you eager for? Maybe it's leadership skills which I can help you get elsewhere without the next job. Maybe it's more learning and I can help you engage in training and development."
Lindsey has served as an official ambassador for LinkedIn, a Millennial workplace expert for The Hartford, and as chair of Cosmopolitan's Millennial Advisory Board. Lindsey is also author of the books, Getting from College to Career: Your Essential Guide to Succeeding in the Real World and Becoming the Boss: New Rules for the Next Generation of Leaders.
The Host
Head here to learn more about Curious Minds Host and Creator, Gayle Allen, and Producer, Rob Mancabelli.
Episode Links
@lindseypollak
Wisdom at Work: The Making of a Modern Elder by Chip Conley
The 100-Year Life by Lynda Gratton and Andrew Scott
Neil Howe and William Strauss -- Generational Theory
Lindsey Pollak TEDx Talk: It's about Time We Stop Shaming Millennials
Project Oxygen: re:Work
User Manuals and Workplace Teams and How to Create a Personal User Manual
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