Patreon backers have access to an exclusive ComicLab Churn Rate spreadsheet — it does the math for you!
Is your Patreon actually growing—or are new members disguising a retention problem? Brad walks Dave through the process of calculating churn rate and shows how one number can unlock a much clearer understanding of a membership business. They discuss subscriber retention, lifetime value, onboarding, well-timed interventions, and how to determine whether advertising or convention appearances are truly worth the investment. Then, Dave asks whether publishing a children’s book page by page on his existing webcomic could finally help him finish it.
Skunk Watch 2026
What churn rate means for a Patreon creator
Why total membership and revenue can give you an incomplete picture
Finding the necessary numbers in Patreon Insights
Two methods for calculating churn rate
What constitutes a healthy churn rate
Why one month of data isn’t enough
Calculating your average churn rate over time
Calculating your retention rate
Estimating average subscriber lifetime
Calculating average monthly revenue per member
Determining the lifetime value of a Patreon backer
Why retaining a current member is cheaper than acquiring a new one
Using Patreon Autopilot to reduce cancellations
Evaluating the quality and value of your Patreon rewards
Improving the onboarding experience for new members
Welcome messages, digital gifts, and personalized Bonjoro videos
Brad’s one-week Patreon check-in
Helping new backers navigate a complicated archive
Using average subscriber lifetime to schedule a retention intervention
Brad’s 18-month check-in and longtime-backer gift
Repackaging older work into valuable digital rewards
Rewarding and recognizing your longest-serving supporters
Exclusive livestreams, previews, and “inner circle” benefits
Calculating an acceptable customer-acquisition cost
Evaluating paid advertising with lifetime-value data
Tracking whether a comic convention was financially worthwhile
Why free webcomics may still be the best customer-acquisition strategy
Dave’s productivity tip: drawing to Brazilian Carnival music
Using a webcomic schedule to force yourself to complete a children’s book
Why serialized children’s-book pages may not satisfy online readers
Publishing complete thematic sections instead of individual pages
Building a new project into an established comic’s schedule
The difficulty of building an audience for an independent children’s book
When a traditional children’s-book publisher may be helpful
Creative control, editorial notes, and refusing unwanted revisions
Breaking publishing rules and trusting your own experience
Releasing a finished independent book before seeking wider distribution
Why experienced cartoonists may resist redrawing or revising completed work
ComicLab LIVE at the National Cartoonists Society Reuben AwardsYou get great rewards when you join the ComicLab Community on Patreon
- $2 — Early access to episodes
- $5 — Submit a question for possible use on the show AND get the exclusive ProTips podcast. Plus $2-tier rewards.
If you'd like a one-on-one consultation about your comic, book it now!
Brad Guigar is the creator of Evil Inc and the author of The Webcomics Handbook. He is available for personal consultations. Dave Kellett is the creator of Sheldon and Drive. He is the co-director of the comics documentary, Stripped.