In this episode, host Simon Goode introduces the concept of "micro-de-escalation," focusing on subtle gestures and communication techniques to reduce perceived threat and lower the energy in conflict situations. He discusses practical approaches such as using positive body language, appropriate tone of voice, and giving others a sense of autonomy and fairness. The episode offers actionable tips for everyday interactions, helping listeners create more positive and constructive exchanges, even in challenging moments.

TIMESTAMPS: 

00:00 Nonverbal Calmness and Reassurance

04:45 "Positive Impact Through Micro De-escalation"

07:14 Cultural Nuances in Communication

13:13 The Power of a Simple Wave

14:37 Calming Tone Importance

19:58 "Enhancing Interaction with Mutual Respect"

23:29 Communicating Delays with Certainty

25:13 Empowering Meeting Autonomy

28:21 Effective De-Escalation Techniques

35:03 Empowering Cafe Interaction Tips

38:18 Micro De-escalation Techniques

39:41 "Leave a Review, Thank You"

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Struggling with conflict between your partner and your best friend? In this episode, I break down a real-life scenario where a heated argument over parenting styles led to lasting tension. I share the five types of apologies, why "getting over it" isn't helpful, and how to focus on practical steps for repairing relationships. Plus, I reveal strategies to navigate value clashes and set healthy boundaries when you’re stuck in the middle. Tune in for practical, real-world conflict skills you can use at home or work!

TIMESTAMPS: 

00:00 Parenting Clash Sparks Ongoing Drama

04:09 "Navigating Accidental Mediation"

07:25 Metaphors of Conflict and Repair

12:31 Rethinking "Get Over It"

14:40 Navigating Conflict with Self-Reflection

17:27 Repairing Relationships Through Communication

22:32 Unconscious Conformity in Parenting

26:05 Understanding Children's Behavior Dynamics

28:21 Navigating Reactions and Perceptions

33:34 Three Types of Apologies

34:53 "Trust-Related Apology Dynamics"

39:44 Navigating Parenting Conflicts Gracefully

41:17 Podcast Case Study Submissions

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In this episode of the Conflict Skills Podcast, host and professional mediator Simon Goode explores the five types of conflict that can arise between housemates: relationship, data, interest, values, and structural conflicts. He explains each type with practical examples from shared living situations and offers suggestions for addressing them effectively. The episode aims to provide listeners with a helpful framework for understanding and resolving housemate tensions, drawing on both personal and workplace conflict resolution strategies.

TIMESTAMPS: 

00:00 Housemate Conflict Patterns

06:03 Navigating Misunderstandings Diplomatically

08:24 Collaborative Beer Sharing Solutions

11:12 "Understanding Value Conflict Dynamics"

15:11 Creative Solutions for Shared Living

17:23 "Resolving Conflict: Engage and Support"

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In this episode, Simon Goode explores how to handle situations where a team member isn’t contributing effectively, specifically when they rely too much on AI tools and submit superficial work. He analyzes the scenario using five types of conflict—relationship, data, interest, values, and structure—to help listeners clarify the underlying issues and choose the best approach. The episode offers practical strategies for assessing and addressing group conflict, encouraging listeners to use this framework for their own challenging situations.

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TIMESTAMPS

00:00 Using GenAI for Application Drafts

04:11 Relationship Conflicts in Team Dynamics

07:00 Types of Conflict: Relationship vs. Data

11:44 Resolving Team Value Conflicts

15:07 Optimizing Collaborative Work Processes

17:11 Therapeutic Benefits of Writing

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In this episode of the Conflict Skills Podcast, Simon Goode explores the relationship between grief and conflict, offering practical tools for supporting those experiencing loss and navigating challenging conversations. He discusses common mistakes people make when addressing grief, ways to de-escalate emotional situations, and strategies for maintaining boundaries with empathy and clarity. Simon also emphasizes the importance of self-care for anyone supporting others through grief, sharing helpful resources for managing vicarious trauma.

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BOOK: 

'Trauma Stewardship', Laura van Dernoot Lipsky

https://traumastewardship.com/

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TIMESTAMPS:

00:00 Grief Counseling and Conflict Management

04:48 Grief's Multifaceted Impacts

10:30 Supporting Grieving Employees

13:19 Grief: A Lasting, Evolving Presence

15:42 Encouraging Phrasing in Grief Support

20:24 Providing Certainty During Escalation

21:37 Empowering Choices and Autonomy

26:38 Navigating Grief in Leadership

28:34 "Managing Trauma and Self-Care"

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In this episode, Simon Goode breaks down active listening into three levels: building initial connection through body language and basic responses, using coregulation and summarizing to help others feel truly heard, and practicing genuine curiosity to foster reciprocal change in conversations. He shares practical tips, like using open and closed questions, mirroring, and mindful summaries, to improve everyday listening skills. Simon also emphasizes the power of approaching conversations with an open, nonjudgmental mindset to deepen understanding and drive positive change in conflict situations.

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TIMESTAMPS: 

00:00 Improving Listening Skills Strategies

05:48 Effective Distress Listening Techniques

08:48 Effective Listening with Open Questions

10:58 Effective Communication Through Mirroring

13:10 Summary Options: Short or Long

18:49 Embracing Subjective Narratives in Conflict

20:14 Levels of Active Listening Skills

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In this episode, Simon Goode explores how we can "digest" conflict experiences by using practical self-regulation techniques in the moment, immediately after, and over the long term. He shares tools like mindful breathing, multisensory walks, journaling, and gratitude exercises to help restore balance and process stressful encounters. Simon emphasizes that everyone's needs are different, encouraging listeners to experiment with various strategies to find what works best for them.

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TIMESTAMPS: 

00:00 Mind-Body Self-Regulation Transformation

04:32 Digesting Conflict: Strategies and Tools

06:25 Navigating Advice Sensitively

11:00 "Understanding Sensory and Internal Perception"

15:33 Post-Conflict Reset Strategies

18:19 The 20 Sigh Method

21:04 Simple Mindfulness Techniques

23:24 "Emotional Impact of Childhood Sounds"

29:32 Mindfulness Habits: Overcoming Doubts

32:01 "Benefits of Pen-and-Paper Journaling"

36:05 Gratitude: A Path to Positivity

39:10 "Staying Calm: Practical Strategies"

41:50 Podcast Farewell Message

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Conflict is an inevitable part of life—whether we’re navigating tricky workplace dynamics, strained family relationships, or friction among friends. While resolving the immediate dispute is hard enough, what happens next can be even trickier: how do you pick up the pieces and rebuild trust after things have gone wrong? That’s exactly the challenge Simon Goode, professional mediator and host of the Conflict Skills Podcast, unpacks in Episode 74: “Rebuilding Trust After Conflict”.

If you’ve ever found yourself walking on eggshells after a heated disagreement, feeling awkward around a colleague after a workplace blow-up, or struggling to truly move on from an argument, this episode is packed with practical advice, relatable insights, and tools to guide you towards healthier, more resilient relationships. Simon’s straightforward, empathetic approach demystifies the long, sometimes uncomfortable road back to mutual trust.

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TIMESTAMPS: 

00:00 Trust Erosion After Conflict

03:05 Rebuilding Trust: A Three-Phase Approach

06:28 Focus on Short-Term Conflict Management

09:43 Empathetic Listening Without Solutions

12:56 Restorative Justice and Empathy Guidelines

16:54 Breaking Crisis Cycle for Trust

20:58 Cultivating Positive Work Relationships

22:32 Contact & Support the Podcast

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In episode 73 of the Conflict Skills Podcast, host Simon Goode discusses the challenges and complexities of being labeled a conflict resolution expert, sharing personal experiences of feeling overwhelmed by conflicts despite training when the situation was calling on resources that weren't available. 

Simon explores the unrealistic expectations we often place on ourselves and delves into how our brain's response to stress can complicate conflict management. Throughout the episode, Simon reflects on self-care strategies and the importance of balancing different aspects of self to effectively navigate and respond to conflict.

00:00 Overcoming Challenges Amidst Chaos

03:53 Conflict Confidence & Work-Life Realities

08:11 Driving Stress Impacts Email Writing

13:24 "Breaking Digital Dependency"

17:03 "Forgiving Audience Amid Tech Issues"

18:03 Five Aspects of Self-Care

23:10 Balancing Self for Conflict Resolution

25:30 Balancing Self for Present Awareness

28:09 Self-Calming Strategies

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In this episode of the Conflict Skills Podcast, host Simon Goode shares five tips for managing conflict when you're tired. He discusses how tiredness affects our thoughts, emotions, and behavior, leading to a higher likelihood of conflict, and provides strategies like slowing down, strategically adjusting timing, and self-regulating frequently. Simon also touches on the importance of managing expectations for ourselves and with others when our energy levels are low.

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00:00 Managing Conflict While Tired

06:03 Fatigue Impairs Decision-Making

07:09 "Strong Emotions: Not Overreacting"

12:38 "Slow Down for Clarity"

13:31 "Calm Through Slower Actions"

16:59 Managing Stress and Energy Levels

21:27 Self-Regulation Strategies for Meetings

25:57 Managing Fatigue and Productivity

29:05 Managing Tiredness in Conflict

30:18 Engage with "Conflict Skills" Podcast

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email: [email protected]