In this episode I provide some practical tools for being more assertive. Being assertive is an area where many people struggle and a common theme in mediations I run is finding the balance between being assertive and avoiding coming across as aggressive or being too passive. Throughout the episode, I explain strategies that can be used for assertiveness. We will all have a slightly different way we use these, depending on our personal style and personality. Nevertheless, having some tools to add to the communication toolkit can be very helpful to make sure you are holding on to boundaries and being firm when needed, but minimising the chance of triggering resistance and defensiveness in the other person. These approaches can be used in work contexts, such as dealing with clients colleagues or in leadership roles. They are also incredibly useful for parenting and personal relationships as well. If you would like additional resources around similar topics, my website is simongoode.com.

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website: simongoode.com
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In this episode of the podcast, I talk through practical skills to use in de-escalation. I explain the fight or flight response and how it can be triggered. This helps to understand the approach that will be helpful (or not helpful) for helping someone else to calm down. A number of tools are provided, including body language, how to speak and what kinds of things resonate with someone when they are in a heightened state.

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website: simongoode.com
email: [email protected]

In this episode I use practical case study 'conflict examples' across a range of settings - dealing with difficult clients, neighbours, unproductive meetings and even 6yo meltdowns.

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website: simongoode.com
email: [email protected]

Welcome to the Conflict Skills Podcast. In this episode, I explain the 5 different types of conflict, how you can identify each kind and the kinds of strategies that work for responding. I am a professional mediator, and produce this podcast as a way to offer free training for people. My hope is that it helps you gain tools and knowledge that empower you to manage conflict more effectively. I would love to hear from you, so please let me know how you find the podcast and any suggestions for future episodes. Thanks for listening!

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Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: [email protected]

The Conflict Skills Podcast is designed to help you develop the confidence and tools to deal with conflict effectively. My name is Simon Goode and I have been a professional mediator for over 15 years. I've worked with families going through divorce, teenagers in Anger Management programs, organisational conflict between small and large groups of staff and helping organisations respond to complaints from clients. In the podcast, I cover similar topics that I teach when I run Conflict Resolution Skills training with organisations. I have made this freely available here in the hope that it is helpful. Thank you for listening.

Click here to send me a quick message via FanMail

Support the show

Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: [email protected]