ConnectedPodcast

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ConnectedPodcast episodes

March 23, 2022 Connected Podcast Episode 87: Recalls and You Part 1
Is there a recall crisis on the horizon? This week on Connected, Greg sits down with Sean Reyes from Recall Masters for the first episode of a two-part conversation. They discuss why this could be the perfect time for dealers to change how they approach handling recalls.
10 min
March 09, 2022 Connected Podcast Episode 86: A Roundtable Reunion!
This week on Connected, we're pulling out all the stops. Greg welcomes a trio of special guests to talk about Retail Anywhere, the current state of the industry, and where Reynolds is headed.
Featuring:
-Chief Customer Ambassador Dave Bates
-Reynolds President Chris Walsh
-Senior VP of Marketing Kasi Edwards
13 min
February 23, 2022 Connected Podcast Episode 85: Unmasking Synthetic Fraud
"Identity theft is not a joke!" -Dwight Schrute
Dwight is right. But there's a new threat to worry about: synthetic fraud. Greg sat down with Ken Hill from 700Credit to discuss how dealers can protect themselves.
13 min
February 09, 2022 Connected Podcast Episode 84: Rediscovering Reynolds
Where is Reynolds and Reynolds headed in 2022?
This week on Connected, Greg is joined by the perfect guest to answer that question: new Reynolds president Chris Walsh. Chris talks about what we're doing to improve relationships with dealers, plans to expand our footprint, and how we're working to make our customers more profitable.
13 min
January 26, 2022 Connected Podcast Episode 83: F&I Best Practices
Having an inconsistent F&I process can cause a host of problems that ripple throughout the entire dealership. This week on Connected, Greg talks with F&I Solutions Manager Adam Bealert about how dealers can stay compliant, profitable, and reputable.
14 min
January 12, 2022 Connected Podcast Episode 82: Marketing Accessories to Millennials and Gen Z
Whether it's the clothes you wear, the burrito you order, or the car you drive, everybody has different preferences. This week on Connected, Greg talks with Reynolds consultant Marc Ewens about the growing trend of vehicle customization and how dealers can present accessories to their customers!
11 min
December 29, 2021 Connected Podcast Episode 81: 2021 Highlights
It's a Connected clip show! Podcast producers Matt and Andrew take a look back at some of the best moments from 2021. Featuring clips from:
Episode 56 with Jerrod Hoskins of Naked Lime
Episode 65 with Steve Strickland from Hendrick Automotive Group
Episode 69 with Brad Title from Gubagoo
Episode 74 with Reynolds Customer Ambassador Dave Bates
12 min
December 15, 2021 Connected Podcast Episode 80: Talking Google
How will the latest Google update affect your website? Are third-party cookies crumbling? What can you do to help your dealership rise to the top? On this week's Connected, we're talking with our guest Julie Rinehart from Naked Lime about changes Google has made this year and what they mean for your business.
16 min
December 01, 2021 Connected Podcast Episode 79: PACE Awards Roundtable Review
As a result of the pandemic, many dealers rapidly adopted to new technology. On this week's Connected, Executive Vice President of Sales and Marketing Chris Walsh returns to discuss where dealers have been proactive in innovating and where there's still room for improvement.
15 min
November 17, 2021 Connected Podcast Episode 78: Dos and Don'ts of Accounting
Do you want to learn some best practices that will improve things in your accounting department? Then don't miss this week's Connected! Greg sits down with guest Dylan Schober to talk about how dealerships can benefit from updating their processes.
11 min

About ConnectedPodcast

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The Connected Podcast from Reynolds and Reynolds provides dealers with pertinent information, tips, and strategies to manage operations in a complex and shifting business environment. With Connected, you’ll get insights from industry experts, consultants, and dealership personnel to shape your best practices and drive success in the dealership.