ConnectedPodcast

By ConnectedPodcastBusiness

ConnectedPodcast episodes

September 30, 2020 Connected Podcast Episode 47: Digitizing Service
Let's get digital! Dave Bowling, presentation specialist at Reynolds and Reynolds, joins the podcast this week to discuss the new technologies dealerships are adopting within their service departments.
9 min
September 23, 2020 Connected Podcast Episode 46: Evaluating the Used Car Market and Sourcing Inventory
Jeff Risner, Co-Founder of the Appraisal Lane, returns to the Connected podcast! A lot has changed with the used car market since his last appearance in April. Find out how supply and demand have fluctuated over the last few months and how you can keep your inventory wheels spinning!
8 min
September 16, 2020 Connected Podcast Episode 45: Prescreening in Sales and Service
Does prescreening have your preapproval? It should! Find out how introducing credit prescreening early in the sales and service process can have a huge impact on dealership profit and customer satisfaction by watching this week’s episode of Connected!
14 min
September 09, 2020 Connected Podcast Episode 44: Digital Audits and Google Spend
Have you been treating your ad accounts like a rotisserie chicken? You can’t just set it and forget it. Find out what paid search experts look for and how to tell if you're throwing money away every month!
9 min
September 02, 2020 Connected Podcast Episode 43: Onboarding Tips and Best Practices
Is the onboarding process at your dealership more “All aboard!” or “Man overboard!” If it’s the latter, watch this week’s episode for tips on how to set expectations for your new employees and put them in a position to succeed.
11 min
August 26, 2020 Connected Podcast Episode 42: Data Mining vs. Equity Mining
If you want to sell more cars, should you be looking into data mining or equity mining? Yes! Reynolds and Reynolds product planning manager Hayley Holmes explains how combining data and equity mining with a predictive analytics engine forms a recipe for success in the latest episode of Connected.
7 min
August 19, 2020 Connected Podcast Episode 41: How to Improve the Customer Experience
Think about the best retail experience you’ve had lately. Now compare it to the experience of being a customer at your dealership. How do you stack up? In this week’s episode of Connected, Reynolds account manager Noah Rice talks with Jessica about how dealers can meet consumer expectations and make things easier for their customers.
10 min
August 12, 2020 Connected Podcast Episode 40: How to Prevent Dealership Theft
Protecting your assets has never been more important. Watch the latest episode of Connected to learn tips on how to identify and prevent theft from happening at your dealership from Reynolds product planning manager, Gary Reinhardt.
18 min
August 05, 2020 Connected Podcast Episode 39: Adapting to Remote Customer Interactions
Are you meeting the growing consumer demand for online car-buying opportunities? Watch the latest episode of Connected to learn the best tips and strategies for selling online from Bill Cullen, General Manager at Joseph Volkswagen of Cincinnati.
10 min
July 29, 2020 Connected Podcast Episode 38: Using Videos to Virtually Engage Customers
Give your dealership a competitive advantage by enhancing your customers’ virtual experience. Watch the latest episode of Connected to learn tips on creating videos in each department from director of Reynolds Consulting Services, Carl Bennett.
9 min

About ConnectedPodcast

From the publisher's feed

The Connected Podcast from Reynolds and Reynolds provides dealers with pertinent information, tips, and strategies to manage operations in a complex and shifting business environment. With Connected, you’ll get insights from industry experts, consultants, and dealership personnel to shape your best practices and drive success in the dealership.