As Herm Edwards famously said, "You play to win the game." So what does winning look like for a dealership? In the latest episode of Connected, Reynolds VP Kasi Edwards boils it down to three key pieces: your people, your processes, and your technology.
How do you get customers who say, "Not today," back in your bay? We're talking about recommended work and declined services on the first Connected episode of the new year!
The topic of today's podcast is change management. And, no, we're not talking about having enough quarters for laundry day. Find out why developing a strategy for implementing new tools is so important and how you can help your employees adapt to new technology.
Despite how you feel about the accuracy of your local meteorologist, forecasting is an important part of setting yourself up for success in the new year. Find out how to set the right goals and develop a plan to reach those goals in 2021 by listening to this week's episode of Connected with our guest, Reynolds business consultant Skip Scott!
Investing in accessories? In this economy? This week's guest says, "Yes!" Find out why this could be the perfect time to focus on accessories, why you should establish a separate department, and how to grow your accessory business into a lucrative profit center.
Latin may be a dead language, but the status quo is a very real threat to your dealership. Find out how hesitating to move away from manual processes could be preventing you from reaching your goals in the latest episode of Connected!
It's the question on everybody's mind when they launch a new digital marketing strategy--when will I start seeing results? To find out when campaigns will start to bear fruit, we naturally turned to our friends at Naked Lime. Set yourself up for success by listening to this week's episode with account manager Travis Hafer!
Looking to kick things up a notch in your sales department? We've got 9 steps to help you get there. Learn how to capture, keep, and nurture sales leads in episode 50 of Connected!
Are you ready for 2021? Some people may consider 2020 a year to forget, but don't forget about end-of-year processes in the accounting office. Listen to this week's episode of Connected to learn how to work smarter not harder by being proactive and using the right tools/resources!
*Ta-dum* Besides how to kill a few hours, what lessons can dealers learn from Netflix? Binge watch the latest episode of Connected to find out!
11 min
About ConnectedPodcast
From the publisher's feed
The Connected Podcast from Reynolds and Reynolds provides dealers with pertinent information, tips, and strategies to manage operations in a complex and shifting business environment. With Connected, you’ll get insights from industry experts, consultants, and dealership personnel to shape your best practices and drive success in the dealership.
Tune in every other Wednesday to watch a new episode and make sure to subscribe to our channel on YouTube.