Contractor Growth Network

REGISTER FOR THE NEW ERA OF CONTRACTING SUMMIT HERE: https://www.contractorgrowthnetwork.com/the-new-era-of-contracting-summit/

On today's episode of our podcast we welcome Joey Coleman, a renowned expert in customer experience and author of the Wall Street Journal bestseller, 'Never Lose A Customer Again.' With over two decades of experience transforming customer interactions for prestigious clients like Zappos and NASA, Joey brings a wealth of knowledge to our show. In this episode, we delve into the nuances of customer service versus customer experience, the critical importance of the first 100 days in a customer's journey, and the art of managing expectations to elevate customer satisfaction.

Logan spoke with Joey about creating a positive customer experience, exploring effective strategies for engaging employees in fostering memorable customer experiences and how senior management can stay attuned to their company's customer experience dynamics. We'll also tackle the challenges of achieving 'white glove service' in your business!

This episode is not just an exploration of customer experience insights; it's a prelude to Joey's much-anticipated keynote speech at the 'New Era of Contracting Summit' on January 24th and 25th.

Don't miss out on this opportunity to revolutionize how you think about and interact with your customers. Tune in for practical tips, insightful anecdotes, and a chance to learn from one of the masters in the field.

For more information about attending Joey Coleman's talk and to grab your tickets, check out the description. Your journey towards exceptional customer experience begins here!

REGISTER FOR THE NEW ERA OF CONTRACTING SUMMIT HERE: https://www.contractorgrowthnetwork.com/the-new-era-of-contracting-summit/

On today's podcast, we share another session from our Social Media Masterclass!

Sam Bates from Grass Roots Pond and Garden, with over 750K followers on social media, shares his 10 tips for getting started on social media!

Whether you're just getting started on social or you're already on your journey, this is a great session to remember the fundamentals of social media!

If you want to see how we can help with your social media game, fill out a contact form!

www.contractorgrowthnetwork.com/contact

Today on the podcast we are sharing Spencer, aka SB Mowing's presentation from our Social Media Masterclass!

Spencer is one of 2 creators in the home improvement space to amass over 1,000,000 subscribers on the platform. In fact, he has over 4 million!

Spencer shares his story of running a business to eventually making more money from YouTube and going full time into content.

He also gives insights and tips for the YouTube landscape and how to grow your own audience.

If you want to see how we can help you get started on video, check out our website! www.contractorgrowthnetwork.com

REGISTER FOR THE SOCIAL MEDIA MASTERCLASS HERE: www.contractorgrowthnetwork.com/social-media-event

Welcome to Learn With CGN, the podcast that brings you insights and knowledge from experts in a variety of fields hosted by Sean David. In today's episode, we're talking all about social media for businesses. Our guest is Mike Kyle, Content Manager for Contractor Growth Network, a digital marketing agency that specializes in helping contractors grow their businesses online.

Mike is a social media expert, and in this episode, he'll be sharing his tips and advice on how to use social media effectively for your business. We'll cover the platforms you should be on, how often to post, and how to create engaging content that will help you connect with your audience.

Whether you're new to social media or you're looking to take your social media game to the next level, this episode is packed with insights and actionable advice that you can start using today. So grab a pen and paper, and get ready to learn how to use social media to grow your business.

If you're interested in learning more about Contractor Growth Network visit our website www.contractorgrowthnetwork.com

REGISTER FOR THE SOCIAL MEDIA MASTERCLASS HERE: www.contractorgrowthnetwork.com/social-media-event

LEARN HOW WE CAN DO VIDEO FOR YOU: www.contractorgrowthnetwork.com/video-marketing

On today's episode of the Contractor Growth Network podcast, Mike is joined by Aaron Horner and Sean David, the video team at CGN!

Aaron and Sean have just come back from 3 weeks on the road with clients and today they share what the past 3 weeks have been like for them!

We talk about what makes someone's videos great, the best moments of the trips, and how we prepare to film videos with clients!

We hope you enjoy this conversation!

REGISTER FOR THE SOCIAL MEDIA MASTERCLASS: www.contractorgrowthnetwork.com/social-media-event

SB Mowing has erupted online, generating over a billion views across social media.

In total, Spencer has gained over 16 million followers in under 24 months.

Mike sat down with Spencer to discuss running his lawn care business, the value of creating content, and Spencer's process has evolved over the past two years.

Check out SB Mowing Here: youtube.com/@UC1PrvGO58IkNPTqD_0zoVrA

Check out our breakdown of Spencer's videos: https://youtu.be/vA9ynNr89A8

www.contractorgrowthnetwork.com

Welcome back to the Contractor Growth Network podcast!

Today's episode is Logan's talk at the Mile High Profit Summit where he walks through how to become the go-to contractor in your area no matter what you charge.

The presentation revolves around 3 key points

1. Showcasing your work through high quality photos
2. Demonstrate what it looks like to work with you through video content
3. Become the authority in your space with blog articles

If you liked this episode and want to learn more, check out our website!

www.contractorgrowthnetwork.com

This week's podcast we take you to the Pinnacle Experience in Philadelphia, a technology, sales, and leadership conference for contractors, hosted by Pro Remodeler!

Logan Shinholser of Contractor Growth Network was asked to speak on a panel about the use of technology in the contracting and construction industry.

We hope you enjoy these insights on AI in the contracting space!

Check out the Pinnacle Experience: https://www.proremodelerpinnacle.com/

Check out Contractor Growth Network: https://www.contractorgrowthnetwork.com/

This past week Logan, Mike, and Ian attended the Pinnacle Experience in Philadelphia, PA. In attendance, were contracting business owners who run $10+ million-dollar businesses.

Today's podcast is a recap of the event.

Specifically, we talk about the different mindsets that $10M business owners have, how they view marketing, and our own takeaways from attending.

Come see us at Remodelers Advantage next week in Chicago!

www.contractorgrowthnetwork.com

Logan Shinholser is joined by Tim Brown, owner of Hook Agency, to discuss the impact of AI on marketing agencies and the future of marketing. They touch upon the fear and excitement surrounding AI's role in their industries and how it's changing the landscape.

The conversation delves into various AI tools and applications they use or have come across in their work. They discuss Mid Journey on Discord, a bot that generates images based on descriptions, and the potential it offers for content creation.

They also mention the changing landscape of AI tools, emphasizing the need for adaptability in the face of rapidly evolving technology. Photoshop's newer beta version is highlighted as an example of AI-enhanced image editing capabilities.

The main topics explored in the podcast include AI's impact on content creation, SEO, and generative search. Google's shift towards rewarding high-quality content regardless of its AI involvement is discussed, and they emphasize the importance of human curation to avoid AI-generated content feeling robotic.

The conversation further explores the idea of using AI to analyze and extract valuable information from client reviews, aiding in content creation and improving services based on client feedback.

Overall, the discussion revolves around the ways AI is transforming the marketing industry, raising the standards for content creation, and how agencies like Hook Agency are adapting to these changes.

www.contractorgrowthnetwork.com