Create a customer experience that differentiates your store and delivers sustainable results. How can you become the "business of choice" that rocks?

Hosted by:

Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

Daymond John is not only a pioneer in the fashion industry but also a shark on ABC's "Shark Tank," multiple New York Times bestselling author and branding guru. He shares how a "can-do" attitude is necessary for continued success in life and in the convenience industry.

Hosted by:

Jeff Lenard, VP Strategic Industry Initiatives, NACS and Donovan Woods, Director of Operations, Fuels Institute

Consumers don't generally pay attention to the quality of gasoline they put into their cars. But, fuel marketers, the US EPA and the auto industry do.

Hosted by:

John Eichberger, Executive Director, Fuels Institute and Donovan Woods, Director of Operations, Fuels Institute

Vision and strategy are critical to growing a business, but it can't happen without execution. Hear from two of the most prominent rockstar leaders in today's convenience industry how they make it all happen.

Hosted by:

Carolyn Schnare, Director Strategic Initiatives, NACS and Jeff Lenard, VP Strategic Industry Initiatives, NACS

On this week's episode, we talk with leaders of two of the most admired companies in the convenience industry about strategy, vision and their favorite rock bands. Find out what Beyonce, Springsteen, Maggelet and Krause have in common.

Hosted by:

Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

Champion adventure racer Robyn Benincasa shares the inspirational story behind Project Athena and teaches us how ordinary teams can be extraordinary when given the right encouragement. Learn more about how to get involved with Project Athena at https://projectathena.org.

Hosted by:

Jeff Lenard, VP Strategic Industry Initiatives, NACS and Carolyn Schnare, Director Strategic Initiatives, NACS

NACS collects a lot of sales data from retailers throughout the year. What are the metrics related to fuel sales, what do they mean for convenience stores and gas stations and what might they mean for drivers and consumers?

Hosted by:

Jeff Lenard, VP Strategic Industry Initiatives, NACS and Donovan Woods, Director of Operations, Fuels Institute

Customers expect seamless, convenient shopping experiences in stores and on their mobile devices. Are you ready to give that to them? Digital Transformation is the use of technology to solve problems often using cloud computing and the Internet of Things. Gunter Pfau, Founder and CEO of Stuzo explains how necessary and easy it can be to mesh your brick-and-mortar store front with your digital one. To learn more, visit https://www.stuzo.com.

Hosted by:

Carolyn Schnare, Director Strategic Initiatives, NACS and Donovan Woods, Director of Operations, Fuels Institute

We are joined by NACS Board Member Don Rhoads, President & CEO of the Convenience Group in Vancouver, Washington. He talks with us about his two Minit Mart stores and why he stresses the importance of giving back to those communities.

Hosted by:

Jeff Lenard, VP Strategic Industry Initiatives, NACS and John Eichberger, Executive Director, Fuels Institute

NACS President & CEO Henry Armour shares his perspective of NACS, the industry, customers and stores while looking back at his career at the helm of the convenience industry's international association. With a cross-country road trip recently under his belt, he talks about the state of the industry and the future as he sees it.

Hosted by:

Jeff Lenard, VP Strategic Industry Initiatives, NACS and John Eichberger, Executive Director, Fuels Institute