How can the market get a better understanding of the huge savings that can be made?

With Eric Osterhout

00;16;30;20 - How has this market evolved and is it still immature?

00;25;26;14 - Missclassification

00;33;03;05 - What are the barriers?

00;42;27;22 - Who owns the problem?

00;49;41;19 - Understanding the huge savings that can be made

01;00;18;00 - What factors would accelerate adoption?

01;08;02;14 - The potential of the SOW management market?

Practical advice on combining curiosity, technology, the right stakeholders and a good MSP in driving successful SOW management programs.

With Michael Matherly, Global Head of SOW Strategy, eTeam

00;00;55;07 - Experiences bringing visibility and control to $1billion of SOW spend

00;09;40;23 - Contractors and vendors converging in SOW

00;19;51;18 - Staffing businesses talking about SOW

00;25;14;15 - Understanding SOW management services vs staffing

00;35;00;26 - Best of breed vs suites for internal procurement

00;46;01;23 - Addressing the issues in adopting SOW

01;06;20;23 - Pushing on the case for change

When it comes to SoW, who should be involved and how does procurement ensure everyone is adding value?

With Alan Withers, Senior Procurement Manager, Telent

00;08;56;18 - Overcoming legacy attitudes and pushing for transformation

00;17;55;22 - Procurement's broader understanding of the business

00;21;55;19 - Driving value from inside and outside the business

00;25;34;25 - Measuring savings versus value

00;30;25;02 - Driving improvements in areas of comfort

00;37;44;23 - Applying procurement's expertise to services

00;45;15;02 - Managing services with traditional procurement technology

Using the right mix of technology to deliver an effective extended workforce strategy

With Alex Farr, EW Scope

00;00;00;00 - The evolution of extended workforce software over the last 20 years

00;10;10;02 - Defining the extended workforce

00;14;20;17 - Current approach to extended workforce management within most organisations

00;20;30;23 - The entry point to accessing workforce specific software solutions

00;37;51;10 - How can organisations build a tech stack to include all channels effectively?

00;45;36;18 - Management and measurement across difference workforce channels

00;57;20;08 - Miscategorisation in workforce tech

01;03;21;07 - Reality versus expectations in extended workforce solutions

When it comes to SoW, who should be involved and how does procurement ensure everyone is adding value?

With Christine Stolz, ABC Supply Co. Inc.

00;18;05;20 - Who is involved in the initiation of an SOW

00;27;22;24 - The importance of good supplier relationships

00;39;17;07 - How to manage accountability for scoping and change requests

00;48;38;14 - Ensuring delivery matches the requirement

00;56;36;04 - Should legal terms sit in the MSA or the SOW?

How organisations can improve their SOW management maturity by leaning on the expertise of an MSP.

With Sana Ali, Services Procurement SME, TAPFIN

00;11;16;07 - The different service levels in managing SOW spend

00;23;28;13 - The second level of maturity in SOW management

00;28;39;03 - The third level of service maturity

00;36;11;06 - First-generation vs second-generation maturity

00;48;57;02 - How does an MSP SOW service affect in-house procurement roles?

The beauty of procurement’s exposure to the wider business and tying this understanding in to systems, process and policy

With Matt Mehler, Owner, PROcurement Solutions

00:03:00 - Taking learnings from the sports world into procurement

00:10:20 - Procurement taking the lead from clear company strategy

00:16:34 - Did the experience of Covid-19 change the perception of procurement

00:18:45 - The emphasis on supplier relationships

00:23:15 - Observations on the maturity and investment in procurement functions

00:31:00 - Moving to outcome based services and doing more with less

00:37:00 - Procurement's relationship with generative AI

00:40:20 - Technology's importance in attracting new talent to procurement

00:44:30 - Addressing the complexity of complex services with technology

00:48:40 - Where is the balance between sourcing and the downstream project?

00:51:10 - Procurement's responsibility for project delive

How you can use consistent, detailed analytics to understand the value of outcome-based services.

With Chris Radvansky, Principal, Rad Consultants

00:05:30 - Using transactional data in understanding the extended workforce

00:08:45 - The problems with SOW data

00:15:00 - SOW data is complex but there are common threads

00:20:00 - Can SOW data be compared to broader staff-augmentation data?

00:26:30 - Regulatory confusion between staff-aug and SOW

00:32:00 - The drivers towards outcome-based SOW

00:37:00 - Adoption of procurement tech designed for SOW

00:42:00 - Hyperspecialisation and AI

00:48:00 - Using GPTs for SOW analytics

00:52:30 - How to get granular with outcome-based data

00:56:45 - The cross-over from SOW into contingent workforce

01:02:50 - Tighening up how SOW is managed

Exploring the trends in technology, user experience and leadership and their impact on procurement's digital transformation.

With Amanda Prochaska, Founder, Wonder Services

00:00:00 - Procurement's role in change and tech deployments and user adoption

00:09:00 - The current patterns and trends in digital transformation

00:17:20 - How are procurement going to get closer to stakeholders

00:28:15 - Where does the data stored across systems converge?

00:35:00 - Measuring performance and contract lifecycle management

00:38:30 - The process vs technology balance

00:45:20 - The challenges business face when tackling transformation

00:56:45 - Measuring procurement's impact

Adoption of services Procurement or statement of work as part of broader contingent workforce programs and the approaches taken by MSPs in delivering these services.

With With Mickey Pelletier, founder, CWM Strategies

00:00:00 - The changing, expanding scope of contingent workforce programs

00:11:00 - The various approaches to SoW as part of CWS

00:16:40 - Identifying, defining and classifying outcome based work

00:26:00 - MSPs' value in solving the messy areas of SoW

00:35:30 - The complexity of the statement of work life cycle

00:39:40 - Getting stuck in a worker tracking mentality

00:51:00 - Prioritising solving the outcome-based work problem with a long-term view

00:59:25 - Convincing the C-Suite to prioritise SoW and CWS

01:05:00 - Simplifying the change-management process when adopting outcome-based work

01:12:05 - Outsourcing SoW management to an MSP

01:17:30 - What are the changes needed in the wider procurement tech ecosystem

01:22:15 - Challenging the charging models of MSPs and technologies

01:32:40 - MSP selling SoW solutions to clients

01:36:00 - Thoughts on the industry