Exploring the practical lessons from the journey from an integrated suite to best of breed technology.

With Pedro Berrocoso, Senior Advisor, AccelerIQ

00:00:00 - The evolution of supply chain and procurement technology

00:11:00 - Tech at the emergence of the procurement function

00:17:20 - Is generative AI the next step-change in procurement technology?

00:22:55 - Addressing the needs of complex services in e-procurement

00:31:30 - Owning the complex services problem

00:37:00 - Pricing intangibles

00:42:10 - Understanding if you're getting the value you paid for

00:46:30 - The role of procurement excellence

00:51:50 - Do integrated suites make sense for all organisations?

00:59:00 - The temptation for best-of-breed solutions to becoming too broad

01:10:40 - Where can procurement best leverage generative AI and large language models

Learnings from outsourcing the management of services procurement to managed service providers.

With Mick Field, Global VP Services Procurement, Outsourced MSP Provision

00:00:00 - Expertise in expanding a global MSP service procurement provision

00:06:00 - The magic of procurement strategy against capability and capacity

00:11:45 - Why do organisations outsource services procurement to MSPs?

00:22:00 - Understanding services procurement beyond the PO

00:33:30 - Aggregating value through the procurement process

00:42:00 - How are organisations approaching MSPs to deliver service procurement programs?

00:48:10 - Aligning the recruitment and procurement relationship between the MSP and the organisation

00:58:00 - Pre and post contract processes challenges and solutions

01:01:15 - The importance of work tracking when buying outcomes

01:09:30 - How has the MSP service procurement provision changed over time

How to approach procuretech in the digital transformation in procurement

With Vincent Teyssier, Partner for the Digital Transformation and ProcureTech practices, Devolut

00:00:00 - The core skills of building trust and relationships in procurement

00:07:05 - Procurement's access to internal and external data

00:13:35 - Communication skills and personality types in procurement teams

00:16:45 - Comparing the maturity of the procuretech with other disciplines

00:26:15 - When choosing a solution, start with the process

00:29:20 - User centric design in procurement technology

00:37:30 - Hard vs soft savings in spend management and delivering ROI

00:46:20 - Comparing in-house procurement and consultancy experiences

00:53:10 - Addressing what works as well as what doesn't in driving change

00:55:00 - Collaboration with different functions in value creation

00:58:00 - AI in procurement

Navigating the journey and extracting the value from procurement transformation

With Nick Jenkinson, Managing Director, Verto Solutions

00:05:30 - Aligning tactical and strategic activities in transformation

00:11:40 - Influences and experiences from transformation in multiple industries

00:26:20 - Balancing the people and technology elements in transformation

00:34:00 - Procurement's influence on an organisation

00:37:00 - Perceptions on risk, complexity and delivering value

00:45:10 - Driving tech adoption in a complicated technology landscape

00:57:50 - Discovering new technology solutions

01:07:20 - Observations on procurement excellence

01:10:30 - How is data going to change procurement

Watch the full conversation - https://www.zivio.com/resources/digital-procurement-transformation-navigating-the-journey-for-maximum-value-creation

Communication and how procurement can benefit from the art of telling stories

With With Simon Geale, EVP Procurement, Proxima

00:00:00 - Best of breed technology's lesson from putting monkeys in space

00:07:45 - Diversity of talent in procurement

00:17:30 - Why do most procurement transformations fail

00:28:00 - Story telling in tech adoption

00:37:50 - Aligning procurement to the business' strategy

00:44:40 - Building trust in supplier & stakeholder relationships

00:48:00 - Having something to say at the top table

01:01:00 - Preparing the story before you tell it

01:07:10 - Visualising a successful outcome

01:13:00 - Exciting trends in procurement

How and why does innovation happen – how can it be encouraged?

With Tom Eveleigh, Strategic Category Manager, Mitie

00:00:00 - Innovation and different contracting models

00:14:20 - Definitions of services

00:22:00 - How does innovation happen between buyer and supplier?

00:28:15 - Exploring the pros and cons of time & materials contracting

00:37:30 - The halfway house been T&M and outcome-based

00:48:20 - Aligning motivational factors during the contracting process

00:51:00 - Contract economics

01:05:00 - Measuring inputs, outputs and outcomes

01:16:30 - Innovation lives in S.P.A.C.E

Assessing performance, capacity and capability to take a true extended organisation approach

With Harold Hendrickx, TransExecutive, Author of "How to purchase procurement"

Purchase Harold's book on Amazon

https://www.amazon.co.uk/How-Purchase-Procurement-professional-procurement-ebook/dp/B0BWXZD2TL

00:00:00 - Strategic learnings from a military background

00:16:15 - Differences in managing the supply chain

00:21:30 - How to measure impact when buying intangibles

00:29:40 - Tailoring a technology solution for people and process

00:33:20 - Starting with the outcome

00:45:30 - Stakeholder management and communication's role in alignment

01:01:15 - Building extended capacity and capability

How procurement can leverage new skills and talent outside their normal framework

With Tony Moura, Deployment Manager, BAT

00:00:00 - From the F1 to manufacturing to procurement

00:05:40 - The key to effective procurement transformation

00:10:20 - Procurement's involvement in orchestrating transformation

00:15:05 - Adopting versus mandating technology

00:24:20 - Using engineering problem solving skills in procurement

00:31:00 - Relationship skills in building trust with suppliers

00:44:00 - True strategic supplier relationships

00:54:15 - Procurement's role in commercial strategy

Buying and contracting services is messy – why and what behaviours are at play?

With Paras Sood, Partner, FP Consulting

00:00:00 - From procurement to procurement consultancy

00:11:45 - The evolution and maturity of procurement

00:21:50 - Is the buying and contracting of services messy?

00:28:30 - Buying services with outcome-based thinking

00:37:55 - Flow down and connecting contracts with strategy

00:44:00 - Buying behaviours

00:51:30 - Procurement's identity crisis

00:59:45 - Applying capability and capacity to category strategy

01:06:15 - Shaping operating models for strategic objectives

How can services-based organisations leverage procurement to drive more value for money?

With Navid Amin, Head of Procurement, WSP

Watch the conversation - https://www.zivio.com/resources/optimising-procurement-value-add-in-services-based-organisations