In this episode of 'Confessions of a Cleaning Business Owner', Louise and Diane discuss the viability of making your own cleaning products, particularly in a professional cleaning context. They explore the health and safety regulations that apply to professional cleaners, the risks associated with homemade cleaning solutions, and the importance of consumer trust in cleaning products. The conversation also delves into the regulatory landscape for cleaning products, emphasising the need for proper testing and labeling. Ultimately, they conclude that while making cleaning products at home can be feasible, it comes with significant responsibilities and legal obligations that must be adhered to.