In this episode of Can’t Stop the Growth, Chad Peterman dives deep into the challenges (and wins!) of leading remote teams with Matt Tait, CEO of Decimal. With 85 employees across five countries, Matt’s mastered intentional leadership, accountability, and culture—even when teams are miles apart.

They unpack how to:

• Reinforce values daily so they’re lived, not just listed.
• Balance empathy and accountability for a culture that’s both people-centered and high-performing.
• Create clear, transparent communication that doesn’t leave room for guesswork.

If you’re leading a remote or decentralized team, this episode offers actionable insights to keep your people connected, accountable, and aligned—no matter where they are.

Additional Resources: 

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Key Takeaways:

• Intentional Culture Building in Remote Teams: Leading remote teams requires intentionality—reinforce values consistently so they become ingrained behaviors. As Matt puts it, he acts as the “Chief Repeating Officer” to keep Decimal’s values front and center for his widely dispersed team.
• Balance Empathy with Accountability: A people-first culture doesn’t mean compromising on accountability. Matt and Chad discuss how holding individuals accountable can actually reinforce the team’s morale by keeping everyone aligned and focused on common goals.
• Address Conflict Directly for Stronger Teams: Conflict avoidance can erode trust and productivity. Effective leaders lean into uncomfortable conversations and model healthy conflict resolution, strengthening team cohesion and organizational health.