Home service business owners, HVAC and plumbing leaders, and contractors looking to build stronger teams, this episode is your blueprint for leading with impact. Former championship-winning basketball coach Jim Johnson shares powerful leadership lessons that apply directly to growing and scaling a home service company.

From turning around toxic team dynamics to coaching underdogs into top performers, Jim unpacks the real difference between average and elite leaders—and how culture drives it all. Chad Peterman connects every story to what matters for trades business growth today: retention, communication, and empowering your people to lead.

If you're building a high-performing team in HVAC, plumbing, or electrical, this episode is a must.

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Additional Resources:

Jim Johnson on LinkedIn

Jim Johnson's Website Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network

Key Takeaways:

• Self-leadership comes first – If you can't lead yourself, you can't lead your team.
• Culture drives performance – Championship teams win because they care about each other.
• Empowered teams outperform – The best ideas often come when you stop talking and start listening.
• Role clarity matters – Everyone needs to know what "winning" looks like in their role.
• One-on-one time isn't optional – If you're skipping check-ins, you're losing your best players