Behind the Review

Customer-Centric Hospitality: How Wild Horse Pass elevates service standards for their guests


Listen Later

Located in Chandler, AZ, the Sheraton Grand at Wild Horse Pass is a resort for any kind of trip—families, couples, and golfers alike can find exactly what they’re looking for during their time at the resort. Bill and the Wild Horse Pass team integrate customer service and a “can-do spirit” into everything they do. Hear how the staff uses teamwork and collaboration to maintain a multidimensional space for over 500 guests. Reviewer Jessica shares what stood out for her and her family.

Sheraton Grand at Wild Horse Pass More about the episode Theme Music by Ali Schwartz and Meserole Sound

...more
View all episodesView all episodes
Download on the App Store

Behind the ReviewBy Entrepreneur Media

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

41 ratings


More shows like Behind the Review

View all
Entrepreneur Weekly by Entrepreneur Media

Entrepreneur Weekly

14 Listeners

Problem Solvers by Entrepreneur Media

Problem Solvers

172 Listeners

How Success Happens by Entrepreneur Media

How Success Happens

189 Listeners

Green Entrepreneur by Entrepreneur Media

Green Entrepreneur

17 Listeners

Entrepreneur Elevator Pitch by Entrepreneur Media

Entrepreneur Elevator Pitch

7 Listeners

Get A Real Job by Entrepreneur Media

Get A Real Job

23 Listeners

Restaurant Influencers by Entrepreneur Media

Restaurant Influencers

21 Listeners

Launch Your Business by Entrepreneur Media

Launch Your Business

29 Listeners

Dirty Money by Entrepreneur Media

Dirty Money

31 Listeners