In this special podcast-only extra, The Cost of Living explores why customer service is of paramount importance for the hospitality industry as they reel from the extraordinary circumstances that make up the COVID-19 coronavirus situation.

Customer service, the coronavirus and the hospitality industry

<p>Money talks. We translate. Every Friday, Paul Haavardsrud looks at the way money shapes our lives in ways big, small, obvious, and unseen. From Big Macs to Big Banks, the&nbsp;Cost&nbsp;of&nbsp;Living&nbsp;connects the dots between the economy and everyday life.</p>

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Money talks. We translate. Every Friday, Paul Haavardsrud looks at the way money shapes our lives in ways big, small, obvious, and unseen. From Big Macs to Big Banks, the Cost of Living connects the dots between the economy and everyday life.

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Customer service, the coronavirus and the hospitality industry

Customer service, the coronavirus and the hospitality industry

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